Adam Cohen
Google
Before you read my review, please see the friendly manager comments to explain how uneducated I am in my details below.
Then read on ...
Something has clearly gone a miss here. Uncooked prawns and off lobster. Never again...
You have a high hopes reading all the wonderful 4*/5* reviews. Did we go to the wrong restaurant - nope. Did we choose something difficult to cook - nope. Was the chef off, may be. Would we go again - no!
Let's start with positive, the staff who did everything the could to make the best out of a bad situation. The team was very pleasant and chatty and had plenty of time for us but....
It does not cover the fact that Thai Prawn Balls were stone cold from the kitchen. Yes they were replaced quickly but something so simple, should not go wrong.
Moving on, two surf and turfs; Lobsters and Fillet Streak. On one of the dishes the lobster meat was grey and watery, it looked off. We were told one was from yesterday's catch, hence the difference in cooking. Hardly freshly caught! Hardly reassuring!!
So, given my experience with the prawns, I decided to just stick with my steak and send the lobster back. I'd now given up on getting a properly cooked crustacean at this place.
In fact I just given up, as the streak really was not a fillet more sirloin but i prefer this cut , so kept stum. The other steak was more a rump, than a sirloin, let alone a fillet.
(Edit: menu had changed from fillet to sirloin. At least one of the steaks was good)
But by now we had all just had enough, thankfully the attentive staff and manager reduced our bill by half. Even so, mistakes were made. Need to highlighted and hopefully will not happen to a different customer. Well, we know it won't happen to us again!
No going back ☹️