Crystal Plaza Hotel

Very nice hotel in a clean area. Easy to access public transport. We arrived early from the Viking Line boat, about 11 am, hoping to leave our luggage to the storage room. Luckily our room was already cleaned and ready, we were able to leave luggage there. Very good beds and confortable room. Some street noice came in the morning, not too bad. Breakfast was good and basic.

Single room, smaller than a prison cell with the tiniest bathroom where the shower was above the hand basin! The entire night I was woken up by the sounds of water being flushed. No sound insulation in the ceiling or the walls. It was like sleeping in a toilet. The single bed was against the wall and every time I turned I hit my arm to the wall. The breakfast was below average and the bread buns were stale. For 1700 SEK a night it was a total rip off! I really like to know who are these people who have given it a high rating and how low is their bar!

I've stayed here during the first week of September 2024. Hotel was located in the best place in Stockholm. Walking distance to the best shopping street and the historical and touristic attractions. We've never needed to use the public transport in the city except the arlanda express from the airport. Just a 15-20 min walk from the train station. The design was historical and elegant. Rooms were cosy and clean. Staff was helpful and kind, always changed our towels and stuff with care. Fast wifi, easy check in and check out. Breakfast could be more rich but it is pretty OK for this price. I'd definitely consider to stay here in my next visit .

The entrance is amazing. The people were extremely nice! Breakfast is managed by a Chinese restaurant. They had alot of choice and also delicious. The rooms are a bit of a let down on the decoration side of things but everything worked fine! Does it's job! Would book again

A wonderful hotel in Stockholm about a mile from the museums and in a very nice, clean safe area next to the park.|Bus stops are all within a 5 minute walk ||The hotel is very comfortable and I rate it higher than hotel.com and trip advisor.||The staff are very friendly polite and so helpful.|The breakfast is for all tastes. Meat, vegetarian etc etc. a vast banquet to be had.||I had a wonderful time on a 3 day trip

Very good staff.Breakfast was a bit of the same everyday, and not enough choices.Location is not close to metro station, but is next to a bus stop.Rooms are a bit small.

Awesome basic hotel 🏨. I stayed one week Located near Metro Station Östermalmstorg . Really good Breakfast Buffet is served daily from 7 to 10 am . All employees from Housekeeping, Reception or Dining are were super friendly. Yeah , some things in rooms look not that new ,but their renovating the hotel so I believe it’s will be done .

Small but cozy rooms. Quiet but yet in a perfect location. Staff were lovely. Breakfast was okay. Wifi was very slow & temperamental though. Other than that, we had a great stay with easy check in/out & staff were happy to hold our luggage free of charge after we checked out

Ostermalm is a good base for exploring the city if you want to stay in the heart of the party. This neighborhood is for the rich and beautiful. (not me! Lol) It's a shopper's paradise by day and a clubber's dream by night. So, you know what that means? Bring earplugs! Although I'll have to say that staying on the 3rd floor with our room facing the street, the sound proofing in the room was definitely better than our hotel at the train station in Copenhagen. Did you know that its cheaper to stay in certain areas of Stockholm over the weekend than on weekdays?! We wouldn't have known this if not for my friend's travel agent. Our room rate from Friday to Sunday came to an average of $160/night, which includes a delicious breakfast buffet! In the neighborhood of Stureplan, this is unreal. The metro is a 7 min walk away, Humlegarden park is directly across the street and one of the world's best indoor markets, Ostermalm Saluhall is nearby too. Will definitely stay here again next time.

My husband & I stayed there 9 years ago. It was clean (all relative) and easy to get to, the staff was nice. The buffet breakfast was a little sad...but the price per night was what we were looking for... The one that that I didn't really like was that we can hear loud drunks/music out on the street all night! Not sure if I would stay there again...

Short. stay away. Boring breakfast, filthy carpets & very unfriendly staff. Long. Arriving I received no help or offer thereof from receptionist and had to drag bags & stroller down the steps while carrying a small child in to the minimal elevator. The manager was present during check in but didn't even bother to great/look at me. Fast forward to check out, this time manager is alone in lobby, I great him & hand over the key which he collects from desk without a single word in response. So when I ask to storage my suitcase & get told he didn't like my tone, I kind of began to take it personal. Maybe they had a bad day or maybe they just didn't like colored people? Also, room decor is dated (90's fancy on a budget), ice cold (drafty windows), the carpet had plenty of stains, and there was just only one tiny pillow per bed?! The breakfast buffet was uninspired, industrial sliced cheese, no fresh fruit, juice or anything. Only positive was the cleaning lady, she was very friendly and offered to help when she saw me struggle with child & luggage. Do yourself a favor and stay away from this place. I have traveled on five continents & never felt looked down at like I experienced here. Also Hotel Drottning Kristina down the street, yes it more expensive (& less appropriate for small kids) but they have amazing breakfast, clean carpets, beautiful decor and most importantly friendly & helpful staff.

Clean room and a very helpful staff. Street noise does come in pretty Loud. This is really close to everything which can have some advantages but the clubs nearby will likely not let you sleep until about 03:00. The breakfast is the strong point for this hotel as it offers something for everyone. I would stay here again even with the noise just because the location was near parks, transportation, and several great restaurants.

Meh. It was ok. Nothing special. I mean if you get the normal room you don't have AC or more than 2cm of space for walking but other than that meh. Oh wait you can also smell other people using the bathroom from your room