Jenn Jeffers
Google
I traveled to this resort for a destination wedding, and I wish I had known what I know now before going. I have been going to Mexico for over 50 years, and I love it. I am typically not worried too much about crime; however, visiting Cuatro Cuatros reminded me that a lot of these places see tourists as targets for theft and worse. I stayed in one of the luxury homes at the bottom of the hill, which BTW is $1,000 a night, and my car was robbed, wallet, clothes, and car keys taken, and the thief actually tried to enter the house as well. Thank God my husband was there because my three daughters and I were upstairs at the time. It could have been much, much worse.
I could not figure out how the thieves managed to take the stolen credit cards and so quickly get into Ensenada to use them. Then I found the hidden road next to the "security gate" that gives criminals from the outside complete access to the property, particularly the houses at the bottom of the hill. All they have to do is turn down a wide dirt road before the "security station," and they can drive all the way up to these luxury houses, park behind a thin wall of bamboo and then penetrate the brush and commit whatever crimes they want before exiting quickly through the handy "door" they created. Also, there is this shabby "gate" supposedly protecting visitors. Pathetic and unacceptable. I have provided pictures here as evidence.
When I tried to explain this to the manager and higher ups, they gave me the typical shrug and said the contract states they are not responsible for any theft during my stay. Nor are they responsible for the $1,000 tow it took to get my car back to the states so I could get a new key. In fact, they refused to reimburse us for anything, not even a free freakin' margarita, and did not honor their free breakfast offer if you book through the resort, which I did. These people are GREEDY CRIMINALS who want nothing other than to take advantage of visitors.
After casing the situation and talking to the staff, I can tell you right now this is an INSIDE CRIMINAL OPERATION AT CUATRO CUATROS. They turn a blind eye to these intrusions, minimize the risk, and do nothing to protect or support their guests. An unamed employee TOLD ME THIS. If you decide to stay at this property, you absolutely do so at your own risk. I feel lucky to have gotten out without something worse happening.
