Thommy C.
Yelp
This was our first time visiting this Bountiful location. We have been to the Cubby's in Draper a few times and enjoyed our visit.
To begin, the team here is really friendly and certainly make a great effort to make you feel welcome. Definitely great customer service. The dining area was really clean and they are upholding Covid cleaning practices. 5 stars for both of these categories. Nicely done.
When we made the decision to stop by Cubby's, it was because I had a craving for a Chicago Beef Style Sandwich. As we got in line and it was our turn to order, to my disappointment, their beef sandwiches are currently unavailable! After we got home, I checked their website to see if there was any info on the reason. They have a note on the menu page, currently unavailable. Glad they have it posted. Wish I would have gone online first, before visiting.
Anyway, I decided to go with the Cockadoddledoo, which is a grilled chicken breast served on a ciabatta bun, and comes with a spring mix, Swiss cheese, smoked bacon, grilled onions and tomato and an avocado spread. The sandwich was just okay. The chicken spent a bit too much time on the grill, which made it chewy and crunchy. My wife chose to get their Gypsy Burger, which has smoked bacon, cheddar cheese, lettuce, tomato, carmelized onions and a sweet BBQ sauce. Unfortunately, her burger was a let down. The patty was dry and overcooked and the bun was smashed down on the patty. Along with our sandwich and burger, we included a side of rosemary fries. The portion of fries is large.
So here's the deal. This might have just been an off day. The Cubby's in Draper has always been great. I have no reason to believe this Bountiful location couldn't be the same. Unfortunately, I struggle when I spend $30 on a burger, a sandwich, one side of fries and 2 drinks... and leave disappointed with meal we had. Not sure If we will return, but if I see the reviews start to improve... maybe I can be convinced to give them another chance.
I am pulling for you Cubby's of Bountiful.