Sarah Skewis
Google
We visited Cuppapug on 22/08/25 at 1pm. We have been looking forward to this as it was a gift for my Mum’s birthday and for me as I sadly lost my own pug in April this year.
Positives
- The place is really cool and there is plenty on offer to eat and drink.
- The pugs are in really good condition and clearly cared for and loved.
- The staff are friendly and helpful
Unfortunately, there were some negatives for us personally
- Group size. There were 15 people in our session (leaving 4 spots still available) and this still felt like too many for everybody to get the same experience.
- Children. It is a fun experience for kids who like and are actually interested in the dogs, however, in our session, the children did not, and were not made to listen to the announcement before the session, and went on to do exactly what they were asked not to do, including screaming and grabbing/holding on to the dogs that didn’t want to be held, but no one stopped this. Maybe some sessions just for kids under 16 say (with parents obviously) and some just for adults and over 16s would be an idea to give people more choice?
- Treats for the dogs. Unfortunately as the kids in our session were allowed to keep continually buying the training treats, throughout the hour, they completely monopolised the pugs, as obviously they were going to keep going to where there is food on offer, but this did mean the pugs had no down time as it were, so none were coming to really sit with anyone for pets or snuggles (as they had in the previous session we had seen through the window) and so we didn’t get to really see their personalities or spend any time with them. I think limiting the amount/timing of treats would have led to a better and more fair experience for everyone in the session. Sadly we ended up having more interaction with a pug that someone else attending the session had brought along than the ones that were resident there.
I imagine this can be an amazing experience for pug lovers and maybe we were just unlucky with our session but this is an honest review of how our experience was.
I wouldn’t not go again necessarily, however, I would try and look at different time/date options etc to see if we could have a different experience.