F T (American R.
Google
I’ve enjoyed the food at this restaurant, but my last few visits have been disappointing due to hygiene issues that have left me feeling quite uneasy. Today, I saw the owner meet with the staff to address some concerns, so it’s clear they are working on improvements, which I appreciate. However, several things have stood out that need immediate attention.
On previous visits, I experienced a waiter casually brushing a cockroach off the windowsill, sending a mist of dust from the floor sweep right onto our table. A “clean” table no longer felt clean after that. Today, another concerning incident involved a waiter with a runny nose wiping her face with the palm of her hand before using the touchscreen to enter orders. This screen was then used by other staff members, including the owner, without anyone sanitizing their hands or the screen. Watching this sequence of touchpoints left me grossed out and concerned about potential germs being spread.
Additionally, I’ve found it frustrating that you cannot get utensils for takeaways, whether ordering in person or through delivery apps. Having to eat without proper utensils is disappointing, and I’d gladly pay a small fee to avoid that inconvenience.
Despite the great flavors and quality of the food, these repeated hygiene concerns make me uncomfortable enough that I don’t feel safe returning. Cleanliness is essential, and until these issues are fully addressed, I won’t be back.