CVS

Today I went to get my Flu and COVID-19 immunizations. I had an appt. and it was quick and easy, and the individual who gave me my vaccines was friendly, kind, and very, very nice. I had a great experience and appreciate the convenience and ease of getting my shots at a local CVS. I appreciate CVS tremendously.

Best pharmacy in Reno by far! They are organized, on point, friendly, always have my prescriptions ready. They are the best of the best and I have tried many different pharmacies and they always find some way to make me feel bad and this pharmacy is way way way better. You will not be disappointed at all. If you go to another pharmacy, I would switch over now. I don’t know why they have bad reviews because they are the best and I am so so so picky. Takes a lot for me to give a five star review and I’m telling you, you will not be disappointed. They are the best of the best! Trust me, I would not lead you astray!

*UPDATE: WOW! CHANGES ARE AFOOT! The pharmacy went from being a miserable monthly visit to something we can look forward to! The pharmacy representatives are actually friendly! I first noticed the rep with long dark hair being kind, saying things like, "Thank you" and "Have a nice day." Now her blonde associate is doing the same! Thanks, CVS, you moved from 1star a year ago to 5☆☆☆☆☆'s today. Keep up the good work and maybe spread some positive tips to the Plumb lane pharmacy! It's getting to be a bearable place to shop. My issue was the gender-bias. I refuse to be discriminated against because of my gender by anyone, anywhere, ever. It is a violation of my civil rights and a violation of Federal law. I stand up for ALL OF US!

If you are going to print photos in this branch, good luck! You place the order, and then the pick up time is supposed to be after one hr. But it never happens like that, you have to go to the store and then they will print the photo for you. So what's the meaning of taking online order and giving an estimated pick up time? These has happened to me 3rd time now including today's experience.

Pharmacy complaint: had prescription not covered under insurance but had a GoodRX coupon. Waited in pick-up line for quite some time showed GoodRx coupon and then told to wait in drop off line. Again waited for quite some time somewhat confused. The male pharmacy tech said they did not accept the coupon. I explained that I was confused since the coupon said CVS. The male pharmacy tech said it was "control".????? Then had the pharmacist who was a petite female African-American come and she said quite rudely and very abruptly that they do not accept the coupon and something about "control" and walked off. So I waited in two different lines to finally be treated this way? Never again. I went to a different pharmacy and asked what all that was about and was explained VERY nicely that it is considered a "controlled" substance and many times the GoodRx coupons will not work. BUT based on the actual prescription their pharmacy could accept the GoodRx coupon.

THe associate was attentive and addressed my concerns and helped me complete my transaction. She was polite, courteous, expedient and made me feel that she was truly interested in helping me.

This CVS has just about everything you could want at any time of the day or night. It’s opened 24-7 Always has what I need!

Well I like the store there's an absolute disconnect with the pharmacy. Much needs to be done to bring the store back up to its former glory