David Williams
Google
I can only state my (and my girlfriend’s) experience as there are a lot of good reviews on here.
We ordered two wine flights (one with the vintage whites, and a red). When the flights were brought out, we were informed that the wines they were giving us were not actually the ones that were advertised on the menu and we had not been warned or informed about this beforehand (red flag 1).
The white wine sampler - instead of having all older vintages as described in the menu, had only one older vintage and two much newer (one was as new as 2023). Newer vintages can often be nice, but this sampler was ordered specifically because of the older vintages.
The red wine sampler again had a replacement wine, not having the one I really wanted (the Zinfandel). No apologies for this and no explanation before hand. Being good sports, we wanted to be ok with it hoping the wines were nice anyway.
Unfortunately this was not the case - both our first wines were bitter tasting. Ok maybe not our thing - we finished the glasses, then took a sip of our second glasses. Same thing - bitter. Put that down and tried our third - same thing. They tasted odd and even oxidized, and honestly the white which was the only older vintage and was described as being a sweeter wine was the worst of all of them.
I went up to one of the staff (she seemed like the manager) to ask if something was wrong. I was only greeted with rudeness, saying not all wines are for everyone (again, why we went and finished the first glasses) and that we shouldn’t have drank the wines and mentioned it earlier if we didn’t like them (there were clearly four full glasses with only 1-2 sips out of them still on the table).
We’ve done quite a few wine tastings and this is the only one where literally every wine was barely drinkable and even that’s being generous. Instead of trying to see if there was a problem we were made to feel as if we were at fault.
The only redeeming factor is we did not have to pay but were essentially told to leave the bar. This was quite unlike the service of any other place we have been. I’m not really one to complain about things ever, but this was the worst experience we’ve had in not just Dubrovnik, but all of our travels on this trip.