Saul N.
Yelp
I have been a loyal supporter of this business establishment and neighborhood staple pizzeria for many moons. When I first visited this restaurant, a young enjoyer of Italian cuisine, I was captivated by the delicious slices and bubbly fountain drinks that were provided to me. As the years progressed, I noticed a slow decline in the quality of each slice at each visit: floppy slices, cold tomato sauce, wet undercarage, etc. However, as a loyal supporter of this business, I maintained hope that the quality would return to its golden days.
Alas, it did not.
On November 21, 2023, I write with a sorrowful heart. Today began like any other. I arose to my 7:22 alarm, stepped into a warm yet steamy shower, brushed my teeth, put on an immaculate fit, ate a bowl of cereal, and headed to school. The school day began with an hour and fifteen minutes of calculus, followed by another hour and fifteen minutes of Spanish. After those academic periods, me and my peers listened in on a presentation on investigative journalism. Needless to say, my brain was feeling scrambled. Me and my two colleagues, whose names will remain anonymous for their own protection and privacy, agreed that pizza would be needed to finish out the day on a high note, so we made our way to Da Nonna Rosa. When we stepped inside the black awning of the building, my expectations for this formerly grand establishment were already low, due to aforementioned reasons. I opened the fridge and grabbed a tasteful San Pellegrino soda, I then proceeded to the counter where my order was taken. I stated, "Can I get two plains?" The response was, "Yes." My associates ordered 1 more plain slice and 3 pepperoni slices in total. After we ordered and payed (3.50 for a plain slice!?), the woman working at the register said something along the lines of: you can sit down and we will bring (the pizza) out to you. So we sat down, as any reasonable group of people would, and waited for our food to be brought to us. After 3 minutes the food had in fact, not been brought out. Now, remember that this is precooked pizza that we're talking about, so it shouldn't take more than 2 minutes to heat up. After 10 minutes, a few classmates in a third party entered the eating space with many slices of their own. This raised a multitude of eyebrows: How is it possible that a group that came in after is received their pizza before us? I went back to the counter to clear up what was beginning to be a sticky situation. I asked the woman at the counter what it happened to our pizza, and if it was possible that the third party had taken what was rightfully ours. The woman denied the allegations of wrongful pizza accounting, but promised to get our slices ready right away. She once again asked for the specifics of my groups order and I stated that we ordered three plains and three pepperonis in total. I sat back down and waited, this time in a somewhat frustrated manner. After 5 more painful minutes of waiting, the sticky situation got much stickier as our pizza has still not arrived. I went back to the counter to investigate, once again asking the woman if there had been a mistake. She countered my question by offering up three slightly burnt slices of pepperoni pizza. But where were the plains? Where were the fucking plains?!! "What about the plain slices?" I say. She says something like: Oh yeah sorry about that. Sorry about what? Your lack of competence perhaps? Or maybe your short term memory loss? Either way, time was beginning to be off the essence, as we had classes to attend. So, I decided to count my losses, and eat an uncooked slice of plain pizza. This slice was not good to say the least. Absolutely a waste of 7 dollars. That money could have been donated to charity, helping impoverished children across the globe, maybe putting clothes onto homeless people's backs, or food in people's mouths. But instead it was spent on a cold, soggy, unpleasant slice of what one might call "pizza".
To Da Nonna Rosa, I which our relationship did not have to end this way, but enough is enough. When one does not put in the effort to make something work, simply put, it will not work. In the future I will be taking by business elsewhere, to locations such as Numero 28, Emmy squared, Pinos, Joes, Smiling, Roma, and many more.
Once a titan of the quick, cheap, and just good enough pizza industry, the star of Da Nonna Rosa has fallen, serving expensive, untimely, and most of all poor quality pizza.
One star.
With regret,
An eater of pizza
