Dada Premium Aparthotel

We had a good stay at this hotel. The location of the hotel is very conveniently located to public transportation and has plenty of food options nearby. The self check-in was easy and stress free. The room was very comfortable and clean. The host was very responsive! I would stay here again!

My partner and I are finishing our last stay here and safe to say we are devastated to leave. The hotel is located in the south of the city which was perfect for us as we got to explore each part on our walk to the square. Trams/bus routes are located outside the hotel which are easily accessible. Shops are also available outside the hotel. The hotel was modern, spacious and clean. ||Thank you so much for making trip worth it. We would definitely recommend this hotel - and we will definitely be back! :)

So, we arrived a little earlier than planned. Could not access the hotel as there are no staff available it is all digital. Even though it states if you arrive early you can store your luggage. We had to call back to the UK to get assistance. We finally got the main door access code, we asked where the luggage storage room was and we were told “the door to the right of the elevator” we spent 20 minutes trying to access the door to the right of the elevator with no luck. We messaged again, they asked for photos of the door - it was the wrong door because the door it should have been was camouflaged (which in one respect is good but if they told us that it would have been helpful!) we then went and just made it for our first trip. On our return we collected our luggage and tried the lift - out of order, doors kept opening & closing but went nowhere. So we had to climb the stairs to the second floor all with heavy suitcases & one member of our party waiting for a knee replacement. Room was clean & airey (one positive) internet ( advertised as free WiFi) was very temperamental so we reported it & was told someone would check it the next day. Lift was also reported as out of order, again told someone would check it. |We stayed here for 3.5 days internet was rubbish for our entire stay so ran up a bill with my mobile provider !! Lift out of order for our entire stay so again after spending all day walking around beautiful Krakow having to climb the stairs to our apartment.|Advice for any travellers to Krakow - stay somewhere else

I have to admit, out of all the holidays and hotels I’ve experienced, this one has been by far the worst. Upon arrival, we were given a PIN to access a card that would eventually allow us into our room once it was ready. We had booked a “premium” apartment located at the top of the building, which meant climbing 96 steps with our luggage since the lift was out of order. We were provided with only three cheap toilet rolls, which we assumed would be replenished daily — they weren’t. In fact, they were replaced just once, and only because we specifically asked. None of our bins were emptied throughout our five-night stay, which was extremely inconvenient, especially for a group of girls who might need the bathroom bin for sanitary reasons. Our towels were replaced only once, and the bedding was never changed. There was no housekeeping service, and we didn’t see a single staff member until the day we checked out. Carrying our luggage back down those same stairs was also quite dangerous, as the steps were uneven, deep, and narrow. The room itself was dirty and appeared to have been neglected or even vandalised. On top of that, there was a constant unpleasant smell of rotten eggs throughout the apartment. Paying £400 for this accommodation felt like a complete waste of money. I genuinely cannot recommend this place to anyone, and I certainly won’t be returning.

Booked the Dada for a recent visit to Krakow. We were a little nervous as there was no reception but as soon as we landed at the airport,we received a WhatsApp from them providing all entry and room details. Unfortunately,when we arrived the lift was broken and our room was on the third floor and again unfortunately I had some mobility issues that were not there when we booked. We left our cases in our friends room and messaged Dada. They quickly came back to advise that they were actively working on the lift and would it help to move our room to the 1st floor. Perfect. The rooms were really lovely, great size, clean, just great.The Dada was also really well situated for the Jewish quarter and the main square. The beds were really really comfortable and the hotel was so quite. We had a wonderful time and would definitely stay here again

No reception, self check-in, lift out of order so climbed up & down stairs and million times over 4 days, bath towels torn, towels only changed when requested, bins only emptied if requested, no instructions in room for anything ( TV, air-conditioning etc ) Quadruple room is carpeted but no cleaning done during a 4 night stay so very dirty by end of stay. notice in hallway says 100 PLN for taxi to airport but previous email from accommodation said 114 however we were charged 140. Location is good but it's not premium accommodation as the title would have you believe- I'd say max 3 star in UK terms.

We stayed at Dada Premium Aparthotel with friends for a weekend and were really pleased! The apartment was beautiful, modern, and very clean. Great location and friendly staff made our stay even better. Definitely recommend!

This was the worst place I have ever stayed. I am leaving a review not only about the property but also about Booking.com for misleading information, lack of any real support, and the enormous difficulties I faced in getting my refund. Instead of assistance, I experienced indifference and a constant passing of responsibility. This experience has completely destroyed my trust in this platform.