anastassios anagnostu
Google
Don’t count on them to get the kind of room you had reserved.
Beware of supposed upgrades, especially if instead of a deluxe junior suite with full sea views they land you on the major suite 800 made of 2 ungraciously miscommunicating rooms with a back stage dormitory made for clients enjoying climbing internal steep flights of stairs, since the interior lift seems locked for ever, and thrilled at the idea of waking up in viewless and far from luminous rooms with decaying furniture while charged for exactly the opposite.
For the rest breakfast is copious but, quite strangely, served in the blind back of the hotel with obvious heating problems making it too cold in the winter and too hot in the summer while the nice and spacious sea front coffee shop remains incomprehensibly empty and off limits for this sort of meal.
Besides, admittedly this is a hotel deprived of a decent lobby or lounge space around or in front the tiny reception desk, depriving, thus, all customers of any possibility to enjoy moments of relax and leisure. Of course if you are here because you are thrilled at the idea of being stressed and feeling unwelcome and homeless, this can be an ideal place.
The staff is not bad but given the limitations of the management policy regarding room distribution/ assignment to customers (with no exceptions made even for the regularly returning and most loyal of them), they prove unable to offer real solutions beyond kind but lame excuses.
All in all DAIOS. in Thessaloniki needs to update their policies of reservations respect, reconsider the use and the configuration of their premises and redo some elements of their decoration that, because of the heavy toll time has taken on them, must be refreshed sooner than later.
Hopefully you might better value for your buck not far away but it is a pity to see such a nicely situated hotel risk to go down the drain because easy to apply rectifying steps are not take timely.
Parole de client fidèlee.