Dairy Queen Grill & Chill

Each time that Ive come thru drive thru, the blizzards are always dripping on the sides with the workers not wiping it. Sometimes they give me napkins, or the others none. Tonight I didn't get any from them, as usual, it was dripping off and got in my car. When she took my card, she walked away so I didn't see where she went. I dont trust that as who knows if they wrote down my card or took a pic of it. I didn't get my receipt either as she handed out my blizzards to me. She never said Thank-you. She just continued to take orders on her headset never looking at me. She seems like she might have been management as her shirt was different than the other's uniform; hers was black. I just don't understand the unfriendliness. There was no cars in front of me and by the time I left just one car behind me. There were 2 guest in the lobby at register. So it's not like it was crazy busy at all. Very disappointed.

Tonight we went to Dairy Queen and placed an online order. Not realizing it was marked for “pickup,” we went through the drive-thru. Instead of politely letting us know, the employee loudly yelled through the speaker to a coworker that they had to “find the ticket” because it wasn’t placed as a drive-thru order. When we got to the window, the girl with purple hair handed us the food without a single word and immediately shut the window. No greeting, no “thank you,” nothing. Unfortunately, this seems to be a pattern every time we visit—attitudes are anything but pleasant. Thanks, Dairy Queen, for another “memorable” family outing. Honestly, watching paint dry would have been a more enjoyable experience

Went in last week3nd and the girl told us the blizzard machine was broken. Took her about 10 mins to take the 2 ladies' orders ahead of us. She was so slow. She told us she had been up till 4:30 am. because she graduated from South Central the day before. She was slurring her words and super slow in everything she did. The customers behind us were even talking about it. I ran a few restaurants years ago, and I'd have either told her to go home or fired her. Oh, on top of that, she messed up my order, too. I'm not going back there as much as I like their blizzards it's not worth it. And the manager was there so know he was aware.

This was a really great Dairy Queen! Usually they're a little older style but this one was renovated and larger so there was a lot more room for everyone. Business was pretty steady and busy while we were there but even so everyone was really nice and service was fast. They had a pretty large selection of cakes in the cooler and the seating area was open, clean, and comfortable. If you need your blizzard fix this is the DQ to go to!

Typical DQ. However VERY CLEAN inside. I don't dine in at a lot of fast food places anymore. Like maybe once a year and I did here and didn't hate it. It wasn't packed, speedy, polite service, they brought food to table and not all that expensive for this current economy. Overall not bad.

On multiple occasions I told them my girlfriend is allergic to peanuts. The male who handed me the Blizzard said “peanut butter blizzard?” I said no my girlfriend is allergic she cant have that. he then corrected himself and told me it was a cookie dough blizzard. I looked in the cup and there was infact cookie dough bites. the first spoon full she took was full of peanuts and she didn't catch it until it was too late. If someone tells you that someone is allergic to something, you would think they'd be smart enough and take precautions to make sure they prevent a reaction. this is unacceptable.

Walked in to order food Was ignored for a few minutes. A worker finally came up only to tell us she was only there to get cups, continued to help drive thru .Other worker there ignored us too and never took our order. Dear management you need to help in house and drive thru

Came in to Dairy Queen for lunch. The service was fast and friendly. We sat at the table and food was brought to our table. The food was hot and fresh and price is good. Keep up the great work and thank you for showing pride in your job

Manager here is one of the rudest people I've ever met. Name is Lynn I'm pretty sure. Me and my bf only came because we had an offer in the app to get dipped icecream cones, and she was just so rude to us, no polite bone in her body. I've come in contact with her at this Dairy Queen before in the past, when I brought the kids I babysit, and we all thought she was extremely rude then too. I saw her yelling at one of the employees in the back as well and felt bad for him. Our icecream tasted good but was all melty when she handed it to me. Her hand was dripping with melted icecream too which kind of threw me off. Idk if she still works here because this was a few months ago, but I will never return to this Dairy Queen because I'm scared of her.

Hubby and I stopped in for a treat. I got the pretzel sticks and he got a burger and onion rings. Then we got ice cream!! I got the triple choc brownie sundae a la mode and hubby got the usual heath blizzard. The food was amazing and the service was awesome!! Friendly, fast, and helpful. The restaurant is clean. Good job DQ!!!

I rarely eat anything this sugary but it was a long, pretty crummy day and frankly, I just wanted "junk food". Grabbed a Rocky Road blizzard and a chocolate covered strawberry blizzard - one for me, one for my daughter. Both were delicious. Thousands of calories later (yikes) we were sugared up and trying to put the crummy day behind us. Very friendly employee, fast drive thru despite a long line and delicious drinks. Good location, pretty small parking lot.

DQ is not even hit and miss. It is a miss. They are never together or seem to know what is going on. 3 star is gracious.

I'm being generous with the 2 stars, because my grandsons blizzard was made correctly. Neither Blizzard was held upside down, but for mine that was a good thing, as 95% of the ingredients that were supposed to be mixed in would have fallen out as I had about 2 inches of drumstick pieces lying on top of the ice cream. I keep trying this location because it's faster than driving across town. Save the aggravation and visit Sonic just down the street unless you don't mind going across town. No improvements to service, don't waste your time telling management either. Just a real badly run location.

It should have been a sign that only 2 cars were at this place during high lunch time... 12:50ish. 2nd - Should have been a sign that the person at the window walked away just as he was handing the bag of food to me before I had even glanced at the contents. It should have been a sign that i paid attn to. Just a plain hamburger and fries is what i ordered. The hamburger was pale as if it had not been on the grill long enough at all. Just a bit of brown around the edges. Not to mention, if I were blind, I would not have any sense that I was eating beef. The little short lines on both sides of the burger let me know, from frozen! The fries... I had to microwave them bc they were barely warm. I asked for addtl condiments... Seemed like a problem to the window person. The bag's marketing stmt says "Happy Tastes Good". Well, I'm really unhappy. DQ, you can't make it like this... POOR customer service and poor quality of food.

Terrible service! Never again will they get my money. Rush you to order and keep asking if that's it!! Then when you get to the window they move really slow!!!

Literally an issues every-time i come here. This time they gave me cold food, didn't even bother to toast the bread just slapped butter on it and put it in the box! No customer service what so ever it's ran by a bunch of kids. My blizzard was salty which is the weirdest thing? They don't wear mask properly some aren't wearing them at all ! Not even sure if they're wearing gloves to handle the food. Definitely never coming again.

This Dairy Queen is one of the best franchises around. They are so friendly when you dine in. They call your number, bring your food to you and even clear your table when done. The manager comes around checking to make sure everything is fine. The place is very clean and you can tell they take pride in making sure every order is filled with success and deliciousness. Not to mention, their flame thrower burger is my favorite!

I saw my hamburger being microwaved! So much for "fresh!" I expect better from DQ. I called the restaurant to ask if that was their usual policy and was told yes, they heat up food in the microwave.

This restaurant was just very slow and when I asked to make sure they got the order right they acted like they were trying to rush me. Once at the ordering screen I waited patiently for like 10 or more minutes it felt like with cars in front of me and behind. They looked like they only had one person working drive thru. Supposed to be fast good. I would understand if it was slow because they were busy but they weren't. They should have someone making drinks and checking orders while the person taking orders can pass orders to cars and to be able to be social to customers. They said wait one moment I was thinking 5 minutes and then once I got my other I said thank you twice and they didn't say anything not even have a good day. I'm not mad I just think they need to learn some better social skills