Daiwa Roynet Hotel Ginza PREMIER

this hotel provides lotion, face wash, face wash via the lobby take what you want system. On 24th Oct 10:12pm. we are a group of 8paxs and we went to the lobby level 4 to take the complimentary face cream, body lotion and face wash. as we experienced very dry skin due to the cold dry weather and was staying for 3night at this hotel and doing long trip outside, I decided to take a fair more bit to last throughout my outdoor trip and during the stay to keep my skin from cracking. One plump dark face front desk man was on duty that night and he was doing the replenishment of the items. but the moment we went to the table to start to search for items, he went away and stand at the counter and stop replenish anything suddenly and we left with limited choice of stuffs. At 1st I was thinking he is just giving us some space by not standing there. but when I slightly look into his direction, he was there looking at us and gave a very unhappy face and somewhat u can tell immediately that he seems to be looking down on us because of his obvious attitude face showing. (no greet, no smile when I pretend to make eye contact with him). the moment we went off, when I turn my head to look back, I saw him quickly went into the room and he start taking out more other new stuffs to replenish again. why does he have to do that when the rules for replenishment of items are that you have to go at the lobby and take as much as what you want and need as such amenities, it is not provided in the room. we paid for this hotel and end up having someone from front desk looking down on us. Sad to said, that guy on duty that night ruined the hotel standards and reviews. Only the room cleaning service was the best I felt throughout...those cleaning lady was so polite and nice. that was my only compliment throughout the stay.

The hotel is well-located, close to Tokyo station and within walking distance of the metro line. There is a handy shop opposite the hotel and the upscale stores of Ginza are nearby. ||Our room was small and we struggled to fit our suitcases in it. The shower had good pressure and the air con worked well. The toiletries were nice too. It was quiet for us overnight. ||Service was fine. It felt a little frantic checking in but we had no other issues. ||Breakfast was limited, particularly in terms of western options, but it was tasty enough. More variety from day to day would have been better. ||We didn’t eat in the hotel restaurant so we can’t comment on that. We enjoyed an evening drink at the bar. ||Overall it felt like decent enough value, if on the small side. Nothing stands out as poor or exceptional.

We had a two night stay at the Daiwa Roynet Hotel Ginza Premier in Tokyo and I really loved this location. I would definitely stay at this hotel again when visiting Tokyo as I the location was so good. Right near fantastic shopping, a Lawson store for convenience, main train line, many wonderful restaurants, bars and night life and this area felt safe! Our room was well appointed and clean, and if you check in early or check out late your suitcases can be safely stored in the reception area. Our hotel room had its own well appointed bathroom, toiletries, room safe, TV, fridge and closet. Breakfast in the restaurant was also good with a large selection of food to choose from. For a great and safe part of Tokyo to stay in I would highly recommend the location of the Daiwa Roynet Hotel Ginza.

Loved this hotel and its location in Ginza - restaurants, convenience stores and easy access to the main shopping street! Room was comfortable with 2 double beds and a bathroom with a shower and tub beside it so you could take a hot soak after tons of walking. Not much luggage space - enough for one medium on the floor and 2 hand carry trolleys. Amenities (excluding shower cap but stretchy hairbands and hair ties were provided including skin care ) were available in the 3rd floor Lobby and toothbrushes were in the bathroom. Rooms are not cleaned daily and you need to request cleaning by attaching a magnetic notice on the door.||There is a 7/11 and another store located directly across from the entrance for ATM and all days snacks. There are also several restaurants across from it. We enjoyed the restaurant located on B2 of the subway station (elevator access is available) which was full of locals.||Our stay would have been perfect except for our last encounter with the Front Desk. Checkout is 11am so we came down at 930 to have our luggage stored while we did a last minute run to Bic Camera. We informed the Front Desk that we would be back by 1130 and head straight to the airport. We arrived at 1120 to collect our luggage (we took a taxi from Bic Camera and asked driver to bring us to Haneda after collecting our luggage from the hotel). When we gave our tag to get our luggage the girl at the Front Desk insisted on charging us a late checkout fee. We tried to reason with her that the man who accepted our luggage never informed us that we would be charged a late fee after we informed him that we would be back by 1130. ||It would have been nice to be given some leeway so the girl's refusal left a bad feeling after a wonderful stay.

The overall experience was great! Staff was absolutely amazing! Loved the location, room and the restaurant since my wife and I took the breakfast plan. Really great value for Ginza district!

The location and room (junior suite) was great! They had rules to follow, make up room sign before 10am etc I get it. What I can’t get is, I booked 2 rooms. 1 online, 1 offline through the counter. Online for me as foreigner, offline at the counter for my friend Japanese. Everything was well until I check out, my friend convince me the check out time was 12pm which I remembered the counter told me was 11am. My partner & I was 10mins late of 11am they sent someone up to chase us out of our room & charged us 1000 yen when we check out. But when my Japanese friend check out at 11.45am he was ok without someone chasing him out of the room. Maybe there was confusion I wish to know, otherwise the junior suite I stayed in was great for the location & price.

I absolutely loved this hotel. The beds were soft, and the pillows were really comfortable, which helped me get a great night’s rest after a long day of traveling and walking around. The bathrooms were also impressive—clean, modern, and thoughtfully designed, with the shower and bathtub separated for added convenience. It made getting ready and relaxing much easier. I also appreciated that the hotel offered complete amenities, and it was a nice touch that they provided extra supplies in the lobby free of charge. Its location was also very convenient, since it is only 2-3 streets away from the main street of Ginza. Overall, it was a very pleasant and hassle-free stay, and I would definitely come back.

Positive: The location and all the konbinis close by. There are taxis waiting at the main entrance to the hotel. The room was nice and provided a refresh of amenities plus towels for every night with the grey magnet on the door so they didn’t have to do my room. Negative: Everything was great. Check in and check out went smoothly. I personally wouldn’t stay here knowing the main metro isn’t as close as I would like it. But that is just me. Nothing against the hotel. It’s my preference.