Daiwa Roynet Hotel Ginza PREMIER

Booked this hotel months in advance due to the good reviews.|Location: Short walking distance to Ginza Itchome station. Walkable distance to Ginza station and even Tokyo station. 3 convenience stores (7-11, Lawson, Family Mart) within 50 steps from hotel. Another Lawson less than a minute walk away. A drugstore just next to 7-11.||F&B: Didnt try the breakfast in hotel. There is a Yoshi Soba Ginza Hon Ten which opens very early for breakfast and famous Ginza Bonten round the corner for lunch and supper. McDonald's 80 meters away, Starbucks Reserves 1 minute walk away and 2 cafes all within 1 minute walk from hotel. ||Amenities: Total of about four 2 flat-pin sockets; 1 on each side of the bed, 1 under the TV, 1 on desk area. Charging cable with different adaptors was provided. Hair tongs and foot massager available in the ladies wing. Pyjamas and bathrobes provided. |Toiletries all provided in room: Triple C green tea shower gel/shampoo/conditioner, Toothpaste & toothbrush, comb, body wipes, face tissue. ||Toiletries provided in lobby: Sachets of Sekkisei cleansing oil/facial wash/toner/emulsion, Sachets of mouthwash, shavers, shaving foam/lotion, hair tie, hair bands, hair clip, DHC body lotion/ facial oil/ facial cream, hair leave-in conditioner.

Daiwa Roynet Hotel Ginza Premier is a perfect blend of luxury and comfort. The rooms are modern, spotless, and surprisingly spacious for Tokyo. The staff is incredibly friendly and accommodating, making you feel right at home. The hotel’s location is unbeatable, with plenty of shopping, dining, and attractions just steps away. Whether you’re visiting for business or leisure, this hotel offers an exceptional experience. Highly recommended!

A good hotel, good location, but very small rooms. The staff are really very helpful and the clearing staff are fantastic. Great location close to the Ginza shopping precinct, but if you are not going to spend on luxury shops then avoid this spot and instead get something that is more local /mainstreet, like Shinjuku and Shibuya, but those places will be busy too but more local restaurants and shopping to do.

I had another great stay here. The double rooms are a good size and have a big bathroom with a separate bath and wet area for a shower. I like the Italian themed restaurant and the wagyu beef fillet is extremely tender. There are some really good authentic Japanese restaurants in the area too. The location is perfect for easy access to the main station and exploring. Highly recommended.

This hotel was amazing. Even though I found some hair in the bathroom upon my arrival, the overall was truly good. The bed is very comfortable, the features in the rooms were great (fridge, tea, AC, bath tub, complete bathroom amenities), the massage chair was well thought (and very useful). The breakfast was also delicious. I definitely recommend this hotel !

While this hotel is conveniently located near convenience stores and within walking distance to train transportation, my stay was far from satisfactory. The main issue was the bathroom - it reeked of a rotting odor every time we showered, comparable to an unclean public restroom. Despite the clean appearance of the hotel’s exterior, this persistent smell made our stay extremely unpleasant. We reported the problem to the front desk twice, but both times, the staff showed little concern or effort to address the issue. They simply stated, “There is nothing we can do. We’ll check next time we clean the room,” with no follow up or communication plan. Frustrated by the lack of care and customer service, my boyfriend had to purchase lavender bath salts and room fragrance from a nearby store to mask the odor temporarily. It’s disappointing that we had to resolve the issue ourselves due to the staff’s inaction. I cannot recommend this hotel, as the customer service and overall experience were severely lacking. Thankfully, I’m lucky to have a boyfriend who went above and beyond to turn this one-star stay into something more pleasant for me.

This hotel was okay. The beds are comfy and the bathroom is compact but well equipped. |The rooms are tiny and really only functional if you have carry on size luggage. We were constantly falling over our medium sized suitcases. |The only restaurant is very crowded and the buffet breakfast was one of the lowest quality we have experienced despite the high price.

I have traveled to Japan many times, and during this 15-day trip, we chose Daiwa Roynet Ginza for our final three nights in Tokyo. Unfortunately, our experience was disappointing. During winter, after long days of exploring, we tend to consume more water. However, this was the only hotel on our trip that refused to provide a second bottle of water. What made the situation worse was the attitude of the staff member I interacted with. Rather than offering an apology or a solution, she responded dismissively, as if my request was unreasonable. This lack of hospitality was unexpected, given Japan’s renowned customer service standards. That being said, I would like to acknowledge the staff who assisted us during check-in. They were attentive and helpful, providing a positive first impression. However, the overall experience left much to be desired, and I hope the hotel improves its service approach in the future.