Daiwa Roynet Hotel Ginza PREMIER

I absolutely loved this hotel. The beds were soft, and the pillows were really comfortable, which helped me get a great night’s rest after a long day of traveling and walking around. The bathrooms were also impressive—clean, modern, and thoughtfully designed, with the shower and bathtub separated for added convenience. It made getting ready and relaxing much easier. I also appreciated that the hotel offered complete amenities, and it was a nice touch that they provided extra supplies in the lobby free of charge. Its location was also very convenient, since it is only 2-3 streets away from the main street of Ginza. Overall, it was a very pleasant and hassle-free stay, and I would definitely come back.

Great rooms! Great location! Friendly staff! Horrible breakfast. I recommend you turn your breakfast tickets in for credit and eat elsewhere.||Location for Ginza could not be better. Right in the heart of it. Downstairs there are several 24 hr markets which are real convenient. Really like this place.

A pleasant hotel located in a central location. Not far from Tokyo Station and the main streets of Ginza. The area is quiet and peaceful at night. The hotel is not particularly luxurious, but the rooms are pleasent, peaceful,vnot large (as is customary in Tokyo), clean and well-equipped. The staff is very polite, professional and helpful. There is the option of meals in the Italian restaurant adjacent to the hotel. There is a subway station in front of the hotel and several more stations a few hundred meters away. Around the hotel are several convenience stores from the major chains

Convenient location with a Natural Lawson and Family Mart just outside. Despite its central location, it was a nice quiet atmosphere. Staff were very friendly and spoke English. Room seemed clean and didn't smell despite being a smoking room. There was an Ethernet port in the room so I could use that instead of the WiFi, and the connection was plenty fast. The single room was quite small, I hardly had space to walk after opening my suitcase. There could've been more hooks in the bathroom. Sheer curtains didn't provide much privacy so the heavy curtains remained closed throughout my stay.

Me and my husband stayed six nights in this hotel after first staying in Osaka. ||When we first arrived at this hotel i felt the check in procedure was very unfriendly, we were directed to a machine. We didn't feel there was a real presence at the main desk. We then got the key card and went to our room. The room size was just OK, but the room was very dark, dingy and smelt funny, sort of like stale smoke which was strange as this was a non smoking room. The bathroom was OK but there were a few hairs in the sink when we arrived.||The only redeeming feature of this room was the bed, which was very comfortable. The best hotel bed I have ever slept in. The location was also good and worked for me and my husband as we prefer a quieter location.||Unfortunately I would not come back to this hotel if we return to Japan in the future.

This was one of the choice hotels my conference selected. My room was on the top floor—but I didn’t have much of a view. My room was also quite small—but comfortable. I didn’t service my room, but crossing paths with housekeeping was always pleasant. It was an easy walking to the Tokyo International Forum. The staff were friendly and helpful. I loved the proximity to the Ginza shopping area. And the train stations were also nearby. The included breakfast was top notch. Umbrella use was complimentary. Elevators always stopped on the third floor where the main desk was located.

Excellent staff and great room. Loved the shower and soaking tub. The restaurant has friendly staff and tasty food. Plan on staying here more often when I visit Tokyo.

horrible and ridiculous Their reception doesn’t help guests check in. I was led to a kiosk and told that I should check in by myself, including inputting my full name, home address, cell phone number, and scanning my passport, all by myself. The kiosk is not easy to use. I need to learn how to use the system, and I asked the staff two or three times because I encountered issues when I did the self-check-in. Also, I tried three times because it’s very unclear whether I should input my surname or given name first. I understand this hotel wants to cut its budget, but asking your guests to use the stupid system to self-check in is unacceptable. I have traveled to more than ten countries, and this is the first time I have been asked to do this. At the same time, four staff members just stood in the reception area, doing nothing but talking to each other. I must say that the checking-in process is the first impression of a hotel, and it’s not smooth and feels cheap. It does not meet my expectations, especially in Japan, a country famous for its service quality.