Jacob M.
Google
I visited this restaurant today, and it was one of the most disappointing dining experiences I’ve ever had.
First, I was told the wait time for a table would be 15 minutes, but I ended up waiting over 45 minutes. Once I was finally seated, no waiter came to our table. I noticed that the staff were only tending to Korean customers, checking on them frequently, while non-Korean customers like us were completely ignored. I even saw another non-Korean couple leave after waiting a long time with no service at all.
When I finally managed to get a waiter’s attention, I ordered fried chicken and tteokbokki at 12:32 AM. By 1:10 AM, we still hadn’t received the food. During this time, the waiters were avoiding our table and, shockingly, were drinking alcohol and taking shots with Korean customers right in front of us.
When we decided to ask for the bill, they had the nerve to charge us for the fried chicken we never even received.
This experience made me feel completely unwelcome and disrespected. I rarely ever write reviews like this because I understand how stressful restaurant work can be — but this was not about being busy. This was about unprofessional behavior, discrimination, and a total lack of customer service.
Someone needs to address this, because what happened tonight was completely unacceptable.