Pierre-Jean P.
Google
Overall a bit disappointed by the experience considering the price point.
On a general note, the hotel ask guests to pay for everything in advance, which is unusual. You have to pay for the room when you arrive, you have to pay for the massage before the massage, you have to pay for each drink (not on the room)…I have never seen this in any hotel in the world. It would be like if you go to a restaurant, they would ask you to pay when you ordered…it doesn’t put you in a good holiday mood.
Positive:
- the hotel is nice and well designed. Nice pool area
- bungalow room are nice and clean. I think our bungalow was recently renovated and had a nice style with modern furnishings
- location is amazing for kite (both beginner and advanced)
- kite school with good instructors for beginner and good new kite gear for advanced
- massage are of good quality
Negative:
- pre payment process for beverages and amenities. They even ask you to put a down payment on arrival for drinks
- spa is not included even Hamman and spa pool (like for the payment, I have never paid for a pool in an spa in any hotel in the world)
- the gym is average. no WiFi in the gym, so unable to listen to music
- food is average at best. Better experience in other hotels in Dakhla, even cheaper one.
- no A/C in the room
- no “kite vibe” in the hotel / sunset bar. The bar was a bit disconnected from the kite and beach and as a result not many people used it. I think it would benefit from being located closer to kite centre
- kite sessions must end very early (you can see that the lagoon is still full of kite) and downwind are very short, Iimited time to enjoy in Dune Blanche
- service is very person dependent, some people are super nice, some other aren’t