Shuang W.
Yelp
There are lots of kbbq places in toronto, and dalgongnae definitely is on the top of the list. However I have to address very questionable service from yesterday night which basically results in a 1 star experience.
1. We told them we have 3 people and they sat us in literally the smallest table in the restaurant, we were surrounded by 2 huge tables, one has two girls on it and another one became empty. We asked them if we could switch to that one politely and they told us it's a table for 4 so we can't go. Then they sat 2 people who speak Korean on it:) yup. They did. it's 100% not fair. I have Korean friends who joke to me before if I want to go to daldongnae I should go with them, but why does it have to be the case? We are in toronto, all customers deserve same service. We could barely order anything and for the whole dinner we were struggling with any movement since otherwise we would have knock over some bottles or bowls on our table, and the huge tables around us people have so much space.
2. They have NEVER communicated to us they would time us since we were seated, because of the table size we couldn't order much in one go, so we ordered by batches and they were already ready to ask us to pay and leave since we reached the time. Srsly tho, just mentioning that to us when u seated us, shouldn't be too hard?
3. Out of the entire time we were there, NO ONE, EVER, came to ask us about the food. However same waiter keeps asking other tables near us how's the food, how did they like it. What is this?
I kept hearing about if u r Asian but doesn't speak Korean, chances for getting good service here is low. But I never expected in 2022 this would happen to me.
Here I rest my case, there r a lot of great kbbq in toronto, and lots of them have way better service. I am not asking for Michelin start service, I am asking for a fair and reasonable service. Dalgongnae failed me for sure. This Will be my last time.