Heather C.
Yelp
Came for breakfast with my family today. All seemed fine until I received my omelet. I took one bite and I knew something in it was rotten. I believe it was the tomatoes. I quietly waited for the waitress to come back and let her know that something was spoiled in there and that I'd like to see the menu to order something else. No apology, no "oh no," no nothing, I just got an annoyed look. I thought maybe it was just me, but my husband even looked at and said, "what's her problem?" She comes back hands me the menu and then comes back 5 long minutes later to see what I wanted.
Quite honestly, her attitude was so poor and unapologetic, I really didn't want to spend anymore money there, so I politely declined, all to receive more annoyance from her. My husband's chip beef looked grey and was absolutely grotesque, there was no way I was taking another shot on something else form that kitchen. Quite frankly, we should've just left, but my kids meals were half way decent.
My husband took about 2 bites from his meal, was never asked how that was, then we asked for the check. When the waitress comes back she says "I took 2 coffees off the bill and gave you a discount." LOL! This is what prompted me to write a review bc it's almost too good not to share. So- I added up the bill; there was no discount. Two coffees were taken off, but the $10 omelet remained, the one that I took ONE bite out of and put the bitten out piece of food back onto the plate. Yes, that one. Never in my 45 years of life has someone on a wait staff ever charged me for something that was bad. This was not something I ate half of and said I didn't care for; I literally spit my bite out because something in it was rotten. When she came back to collect the bill, I said, excuse me, you left the omelet on there. She grabbed the check out of my hand and sighed and walked away, then muttered to her co-workers that there's nothing wrong with it.
So, moral of the story, while at one time the Dam Good Cafe's nomenclature could have perhaps been justified; that was certainly not the case for today. The food wasn't the only thing leaving a bad taste in my mouth. To the young blonde waitress, please take some advice from a person who worked in a restaurant since the age of 12, former restaurant owner, and a person who treats everyone in the industry with compassion, one who understands more than anyone that accidents happen and someone who understands that it's impossible to make sure 100% of the food is good 100% of time, your attitude totally sucks. It is the only reason for this 1 start review. Had you said a simple, "I'm sorry about that," not shown your blatant disdain for my dissatisfaction, and perhaps took my word for my food being rotten, I would've brushed it aside and moved on with my day.
Do you think I deliberately ordered something to take one bite and send it back while my the rest of my family ate (or attempted to eat) their meals? Probably not.
Needless to say, we won't be going back to the cafe, despite the rotten food, the food that wasn't spoiled just wasn't good enough anyhow, but most of all, I don't need to sit down, and pay to get treated like crap, ever.