Dan Dempsey's Garage Kinsale

I had an absolutely terrible experience at this garage, and I wouldn’t recommend it to anyone. From the moment we arrived, it was clear that the staff had no interest in providing any kind of customer service or support. They were outright rude and dismissive, treating us as though we were an inconvenience rather than customers seeking help. What makes this situation even worse is that we were in an emergency, and they completely refused to assist us. Our car was experiencing serious issues, and we explained that we were in a vulnerable situation, but they showed no empathy or willingness to help. Instead, they turned us away without offering any solutions or even recommending alternatives. By refusing to repair our vehicle, they put us in a potentially dangerous situation. It felt like they had no regard for our safety or well-being, which is deeply concerning for any business, let alone one that deals with critical services like car repairs. The lack of professionalism and basic decency here is shocking. They seem to dislike interacting with strangers and go out of their way to make you feel unwelcome. I can’t imagine how they stay in business with this kind of attitude. Save yourself the frustration and risk—avoid this garage at all costs. There are plenty of other places where you’ll find helpful, courteous professionals who actually care about their customers.

An unpleasant mechanic who could only say 'Full' to let us know he didn't want to help us, for a problem solved in 7 minutes at another mechanic's, for which we had to drive for 1 hour with a faulty car. I really wouldn't recommend it.

Amazing service! Thank you! 😊 Service provided: Replacement of all 4 tyres and the battery.

Horrible experience Car broke down near his garage so I asked if this is a garage and the person who was there rudely said no and you are trespassing. when you have a huge board outside as garage people are going to come. Would not recommend the person is rude. And not at all helping or accommodating.

Very knowledgeable and multidisciplinary mechanic. Careful consideration of possible solutions with consultation before implementation of alternatives. Mechanical and electrical work carried out on a wide range of different vehicle types. Delighted with the service.

Car broke down by airport, rang and spoke to very rude man.. he said we don't have a tow truck.

Barely got car to garage, he wouldn’t even look at the car. Stranded with children in broken down car because of him. Shocking carry on but he is known to be like this.

Great service and excellent help. Nothing was too much trouble. A++