Rashad T.
Yelp
I decided to try this place for the first time on March 9, 2025, at 1:05 PM, and I can confidently say it will also be my last. From the moment I walked in, the experience was disappointing. I said hello twice, and the young man taking my order--blonde, curly hair--completely ignored me. No greeting, no acknowledgment, just an immediate attitude of arrogance and indifference.
When I placed my order, he was shockingly dismissive, passive-aggressive, and condescending. Instead of listening to what I was actually asking for, he acted like he knew better and refused to engage with any real understanding. I have ordered the same thing from countless other places without issue, but because he was too caught up in his own assumptions, I ended up with the wrong order.
What made it worse was that another employee--a young woman making my coffee--actually tried to clarify what I wanted after overhearing our conversation. But instead of allowing her to confirm with me, he cut her off and arrogantly told her to just make it the way he said.
Rather than cause a scene, I took my drink and left--only to find, as expected, it was completely wrong. I specifically asked for one-third milk, and rather than simply asking for clarification, he made up his own version and drowned my coffee in milk.
The lack of basic courtesy and customer service here is appalling. If this is the type of experience you provide, I have no interest in ever returning. Businesses thrive on good service, and with employees like this, it's only a matter of time before you start losing customers.