Danubius Hotel Helia

We had a great stay at Danubius Hotel Helia. The breakfast and meals were excellent — lots of variety and everything was delicious. The atmosphere of the hotel is really nice, very pleasant and relaxing. The rooms are modern and newly designed, and the Danube River view was absolutely beautiful! However, the balcony wasn’t properly cleaned, as it was full of spider webs. Also, our room was not cleaned at all during our 3-day stay, and even the drinking water was only refreshed on the first day, which was disappointing. On the positive side, the staff were very friendly and welcoming. Even though we arrived early, they kindly let us store our luggage and use the common areas until check-in. Overall, a good experience with a few downsides.

Great Spa/pool and breakfast. Room had no hot water for several days, reception pretended it was just our room ... speaking to other guests it was far from just us - staff were really nice but please tell them to be honest with guests. Room sold as "Premium" with river view, the outer wall was 70% concrete wall with a window in the corner, so felt more like a room without any view !

A Relaxing Stay with Everything You Need 🌟 We had a wonderful stay at Danubius Hotel in Budapest! This hotel truly offers everything you could want for a relaxing getaway — from the beautiful spa area to the comfortable and stylish rooms. The spa and wellness facilities are a highlight: a great mix of indoor and outdoor pools, several types of saunas, and plenty of massage and therapy options. Everything is clean, relaxing, and well organized. The only odd part was that the saunas were separated by gender, which felt a bit limiting — a mixed sauna would be a welcome addition. Our room was perfect — spacious, elegant, and very tastefully decorated. A small suggestion: it would be helpful to add trash bags to the bins, and in our case, the ventilation system wasn't working, which caused an unpleasant smell. Breakfast was overall very good and tasty, with a wide variety to choose from. Just one small thing — the omelet station can be quite slow, so a bit more speed there would make mornings smoother. Also, the coffee from the machines wasn’t great — we wouldn’t recommend it. The location is about 25 minutes walking till the turistic area but is a nice walk near Danube with great views. I prefer this one eaven if before we stayed in the center. Despite a few small details, this hotel is a fantastic choice, especially for those looking to unwind. The pools, spa, and overall atmosphere make it a top pick in Budapest. We’ll definitely return!

This is a mass market hotel, mainly used by tour groups and airline staff etc. There are 4 pools (very crowded) and the water is hot (38 degrees) and spa with medical services and therapy, river view. We booked the junior suite, and the bed was wonderful and very comfortable (hard matress). Breakfast was extremely crowded, most foods catered for, as expected for a 4 star hotel. Checkout is 11 am. Please bear this in mind, as some hotels have late checkout, but not this one. We were chased from the room with phone calls, knocks on the door, etc. You can open the windows. This is important to mention, as it is nolonger standard in some modern hotels.

Lovely hotel, excellent staff, very good location about 15 mins walk from the busy bit. The pool was really nice and a good size. Breakfast was a buffet and plentiful. Bar area was very pleasant. There are bus stops nearby for use of public transport. Top tip, buy a travel card (we got a 3 day one, £10 per person), unlimited travel on buses, trams and underground, all which are clean and frequent. Would definitely stay here again. 100% recommended.

We stayed here for a 4 night Jet2 city break.|The hotel is in a nice location about a 20 minute stroll (or 5 minute bus/taxi ride) from the city centre area.|The room was very comfortable with the usual amenities; we had a great position over looking the Danube.|The swimming pool was great and a decent size, we didn't use the spa.|Breakfast was really good with the usual trimmings.|We didn't have any dinner in the restaurant as we were always out and about, but the bar area was very nice.|There are bus stops nearby. We purchased a 3 day travel card which cost around £10 each and that gave unlimited access to the buses, trams and underground; fantastic value for money and so easy to use; we hopped on/off all over the place.|Budapest is a fantastic city to visit with loads of places to eat and sights to see.|All the staff in this hotel were extremely helpful and pleasant.|100% recommended.

Thank you very much for not staying at your hotel. 2 reasons. The insolence of the receptionist who, with a mischievous smile, communicated to me that I was an hour and a half before 3 pm and had to pay 25 euros. The rooms are ready but I have to sit in the lobby of the hotel. Unbelievable!!! I have never encountered anything like this. I was happy to unbook my stay and bought a place in the hotel next door on the island. I would not recommend you to anyone.

Our room was extremely small, with only one bed in the entire space, no balcony, ugly view. The staff, particularly at the reception were unwelcoming and wouldn’t greet you unless you greeted them first. When I was checking out, I said goodbye to their doorman, and he didn’t even respond. There was no thank you, no farewell from the receiption. The service was absolutely rock bottom. I will not be returning and cannot recommend this hotel to family, friends, or colleagues.