Dao by Dorsett AMTD Singapore

My experience at the hotel with my friend was excellent, and we were fully satisfied throughout our stay. The country was beautiful and the hotel played an important role in making our five day stay truly enjoyable. The staff was outstanding always kind, polite, and willing to help. The hotel’s breakfast was also very good, offering both quality and variety. Although there was a misunderstanding regarding some clothes we gave to the hotel for washing and ironing, the issue was resolved immediately with great courtesy and professionalism by the manager, which we truly appreciated. Overall our stay was flawless and I would highly recommend this hotel without any hesitation.

The decor was really nice. Room was really nice, however, hotel service was cold and unwelcoming. They know there toaster at breakfast is broken but the continued to let guest use it and wait 5 mins each time……this happened a few times. Room service……asked at the desks for additional coffee pods. They are more interested in telling you that the pods are chargeable than actually bring you the pods in a timely manner……..agreed to the $2 dollars per pod. Then they made an issue of not bring decaffeinated as they don’t provide them! I know they have them as at breakfast they have them. All holiday I’ve not asked for anything from room service or the hotel and then on the last night they kill the mood. You will pay £3000+ for 6 nights but the hotel will do nothing for your nor will they go out of their way to may your stay comfortable.

I booked my stay at Dao randomly for my sudden business trip and had no expectations. Turned out that everything at Dao exceeded my expectations! The staff were attentive and helpful; the bed was comfortable; the bathroom and amenities provided were top notch; the breakfast adequate and varied.. I could go on and on. I stayed by myself, but it would be perfect for family with kids as the room was huge - divided between living area and bedroom. They also provided rice cooker and the fridge was huge! None of those small hotel fridges. I didn’t get the chance to try the gym and pool this time, but I suspect this won’t be my last time staying at Dao :)

This is my third time staying at your property, and I chose DAO again because I have always been satisfied with previous experiences. Upon check-in on 29 November 2025, my initial booking was for a studio room. The receptionist informed me that I could upgrade to a 1-Bedroom unit with an in-room washer & dryer for an additional SGD 50++, and I agreed to the upgrade. However, the room provided was an Accessible Room, which caused significant inconvenience during my stay. The bathroom floor became extremely wet whenever we showered, and the water did not drain quickly, leaving the entire bathroom floor covered with water and bath soap residue. This is not a suitable or comfortable experience, especially considering the additional payment for the upgrade. We are not guests with disabilities, and I feel that room allocation should be done more carefully and attentively. If the only room available for the upgrade was an Accessible Room, this should have been clearly communicated during check-in, and I should have been given the choice to accept or decline it. Please take note on this!

Dao Singapore is perfectly located right in the heart of the city — with MRT stations just steps away, getting anywhere in Singapore is effortless. The rooms are spacious, beautifully designed, and thoughtfully equipped. It’s a serviced apartment concept that makes you feel instantly at home — comfortable, calm, and cared for. But what truly sets Dao apart is the people. The team goes above and beyond, always ready to help in the most genuine way. I was especially moved by the General Manager — she’s everywhere! From the lobby to the dining hall, personally connecting with guests, lending a hand, and leading with heart. You can see her passion in everything — not the kind who hides behind an office door, but one who truly shows up. It’s rare to experience this level of sincerity and energy in hospitality today. Thank you for making my stay not just pleasant, but truly memorable.

So happy with my stay here! We get daily housekeeping, the breakfast is varied and very well cooked, and the amenities are excellent. The fridge in the rooms are also a good size, and I’m able to cook nicely in the kitchenette.

I booked a room with one king bed for a two-night stay. However, upon check-in, the hotel staff informed me that the room arranged had two single beds pushed together. I immediately pointed out that my reservation clearly indicated a king bed, and the staff confirmed this after checking the booking record. They assured me that they would change the room to one with a proper king bed. To my surprise, when I entered the new room, it was still two single beds pushed together. It was quite clear that the hotel staff had simply made a superficial switch—replacing the room with another of the same setup, likely hoping I wouldn’t notice. They didn’t even mention that it was still a twin setup, as if I wouldn’t find out. I find it hard to understand how a five-star hotel could operate with such a mindset—resorting to deception and hoping guests wouldn’t speak up. I brought this up again with the hotel, but received no compensation or meaningful apology—only a vague response that they would “strengthen staff training.” What’s more, shortly after I raised my complaint, I overheard another guest reporting the exact same issue to the front desk. Additionally, the cleanliness of the room left much to be desired. There was a clearly visible layer of dust on the counter next to the sink area—not just minor specks, but a noticeable sheet of dust in a highly visible spot. While I understand that not every five-star hotel maintains a perfect five-star standard at all times, this level of neglect was disappointing and suggested a lack of attention to basic room upkeep. Everything stated above is a factual and objective account of my experience. I share this to remind future travelers to think twice before choosing which hotel to stay in Singapore. There are many other excellent, well-priced hotels in Singapore that offer much better service.

Excellent Stay Experience at Dao by Dorsett AMTD – Ideal for Business Guests I recently booked a stay at Dao by Dorsett AMTD Singapore for my colleagues who were visiting to attend a workshop. This was my first time arranging accommodation at this property, and I was genuinely impressed. I personally visited the room and found it well-appointed and spacious, featuring a comfortable bedroom, a compact kitchen area, a mini entrance room, and a small cabin space for changing and storing clothes. A thoughtful touch was the dedicated drinking water tap, which adds both convenience and sustainability. The breakfast spread offered a wide range of choices catering to various international preferences, with ample vegetarian options—a definite plus for global guests. The check-in and check-out process was swift and efficient, which is always appreciated when managing business travel. Overall, a well-located and thoughtfully designed hotel that’s ideal for both business travelers and long-stay guests. I will certainly consider it again for future visits.