Dar es Salaam Serena Hotel

The hotel is located in the area easily identified as the city Centre, near the diplomatic streets. Centrally for access of many must see places in Dar. Save for the aged facility in general, I think they've maintained it pretty decent. Staff can be nonchalant and in some cases outright unprofessional and I am not sure if it's a training gap or a general attitude towards specific customers. If they fix these gaps, I think guests will have better experiences in the facility and their stay in Dar.

Very comfortable and clean hotel. Very friendly and helpful staff. I will look for hotels of the same chain to stay at for my future trips.

One of the best 5 star hotels in Dar es salaam with high-end services all around and breathtaking views. A nice place for Dinner dates and general outing.

I’ve stayed at the Serena hotel for one night. The hotel is tidy and the staff are courteous. This is an old hotel and definitely one will observe the wear and tear over time. The hotel has a nice outdoor swimming pool and an indoor gym facilities. Food is very good. The buffet breakfast was very nice and had a lot of choices to choose from. As it is an old hotel, an upgrade is required especially to change the furniture. There is a weird mold smell that comes inside the hotel rooms. Overall my stay was pleasant.

At best this hotel is 3.5 stars now. Rooms are old and dated. The entire place looks tired. Rather book Hyatt if you are looking for a 5 star hotel.

Need some improvement at the cafe shop. The quality of the drinks was not good compared to other Serenas. And it’s super expensive. Service was ok.

great location, good and quiet atmosphere with good service

I recently had the pleasure of visiting the Maisha Spa at the Dar es Salaam Serena Hotel, and the experience was nothing short of exceptional. From the soothing foot massage to the rejuvenating facial, every moment was filled with tranquility and care. The ambiance, attention to detail, and professional service created a perfect escape from the everyday hustle. I can't believe I waited this long to treat myself to such a serene experience! I highly recommend Maisha Spa to anyone seeking relaxation and renewal.