jkojkl
Google
I'm not surprised to see that the Edelweiss is the Number 1 Traveller-ranked hotel in Kitzbühel. Read through even a few of the reviews posted here and you'll see the same themes again and again: great and welcoming staff, perfect location, warm and comfortable ambience, plentiful and high-quality food and amenities, spotlessly clean, etc... It's all true. The Edelweiss is a family-owned and run business. I would attribute their success to flawless execution in managing a hospitality business. In part, that is reflected in the interactions with staff. Guests are looked after with thoughtfulness and attention...and all with a smile. Needs are anticipated and requests are fulfilled...all without fuss. Meanwhile, the things you don't see - housekeeping, catering, day to day operations, etc... - are unobtrusive but consistent. This is an exceptionally well-run hotel which deserves the high praise reviewers have awarded it. If you're headed to Kitzbühel...stay at the Edelweiss.