990MatthieuL
Google
I booked my stay directly on the hotel’s website, trusting the reputation and the 5-star standard. The infrastructure is truly remarkable: the buildings are splendid, tastefully decorated, and the view over Tegernsee is unforgettable.||Unfortunately, the service was far from 5-star quality. I arrived after 10 PM and was left completely on my own — no valet parking, no staff assistance with luggage, even though my room was on the second floor with no elevator. Staff on duty did not speak English, making the arrival even more difficult.||Breakfast was delicious, served in a beautiful dining room that perfectly reflects the grandeur of the hotel. But with only two staff for many guests, service was slow and supervisors stood by without helping.||The room itself was spacious and well-equipped with all expected amenities (iron, board, bathrobe, slippers). It was spotless, and the bed was very comfortable.||Overall, this is a hotel to choose for its architecture, views, and comfort — but not if you expect attentive, professional service. For couples or families who value design, it may still be enjoyable. But business travelers, or anyone expecting international 5-star standards, should be prepared for disappointment.|👉 Warning: don’t expect service that matches the beauty of the hotel.