Anthony O
Google
This is most likely, the best place on Lake Traunsee. We took a boat around and didn't see another property with equally stunning character. Almost everything is perfect about the place. Yes, it is that beautiful and much more in person. The food excellent, the vibe is relaxing, and the amenities are super clean and robust. Even their gym is great.
This review is simply to give you a few things you may want to be mindful of:
1. If it is hot, you will be very uncomfortable sleeping. The rooms are not designed for cross ventilation. There is no AC. It gets very humid there since you are on the lake. We had some of worst sleep because of this. The staff tried to help and even brought us a dehumidifier to help. But, to use it requires shutting the windows, which makes it even more stuffy.
2. Our beds were very soft. We had awful back pain from sleeping here. So, it was hot and poor quality beds. They are foam beds I think and this makes you even more hot. Maybe they have firmer beds in other units. We sank in ours and our bodies bent.
3. We paid for parking ahead of time. But, someone took our spot. When we told this to the front desk and showed them a photo of someone in our spot, they didn't care or take action. We squeezed the car against the bushes and acquired some significant scratches on the rental car. Over the two days, we never got our parking spot back.
4. Service is perfunctory Maybe it is a cultural difference. We were in five countries, and this location had those most "who cares" attitude towards us. For example, you can be the only person at a bar and they will just ignore you until you request a drink. It is a very awkward experience. They are not mean or rude. It is just not a welcoming sense. You really have to lobby to get what you need. Again, it could be cultural.
We would go back again, but maybe during a cooler time of year and request a room with a firmer bed. Regardless, we have fond memories of enjoying the facilities such as the deck and location.