Cit'Hôtel Le Dav Clermont-Ferrand Centre

NOT A HOTEL EXPERIENCE. CLOSER TO A TIRED STUDENT RESIDENCE. Rooms shown online bear little resemblance to the reality on site. Booked a specific street-facing room category based on the photos and description. Was given a dark courtyard room, no natural light, visibly older, poorly maintained and unclean. Multiple issues: worn finishes, dirty, grimy shower, broken lighting, broken toilet seat, basic maintenance problems. I raised the issue immediately based on the simple fact they missassigned my room category as reserved. Throughout the stay, nothing was resolved. Empty promises of follow-up, but nothing from management or the staff (friendly, but powerless). No explanation, no apology, no contact. When I wrote after my stay, management claimed the room matched the category. It objectively does not match the photos used to sell that category online. Attaching additional pictures so prospective travellers can decide from themselves. This is a misrepresentation problem, not a one-off inconvenience. Absolutely disappointing.

Good value hotel in the town centre. Located on a side street so very quiet. Will use again.

Cute little boutique hotel in the central old town area. Room is basic and comfortable, good bathroom. Breakfast is basic. Close to many restaurants, including the Michelin recognized one next door. Close to the trams. Friendly, helpful staff.

Lovely hotel in a pretty area close to amenities and easy to find. Some great restaurants in the square at the bottom and within the tiny streets at the top. ||No parking at the hotel but street parking is available a couple of streets away. Room was cosy with air conditioning. Bed comfortable. ||Would definitely recommend this hotel and we throughly enjoyed our stay here.

Shower head was broken and hot water ran out after a few minutes. Sink barely drained and water was off two nights until late in the evening. In their defense there was an issue with the boiler but they could have offered buckets or jugs of water for washing hands or flushing the toilet. Worst was NO AIR CONDITIONING.

The Dav' Hotel is in a great central spot, handy to the bus terminal, lots of dining options. It is clean and at a very good price point. The reception staff were very helpful and friendly. Stayed for 2 nights as a solo male travelling across France. It met my simple needs perfectly. Highly Recommended.

The bad parts - the room finish is tired and bathrooms need updating. |The good part is “everything else”. |Perfect location, comfortable, clean & spacious room, good breakfast, great staff. |They even have giant original cartoons and drawings on the walls by a very talented artist. | Stop here and spend what you save (compared to Mercure etc) on a great meal nearby. Lots to choose from.

We stayed at Dav'hotel for 2 nights arriving by train. The hotel is very central next to Jaude square. Very friendly and helpful staff. Rooms are clean and have a pleasant size.Since located in a pedestrian area it could be noisy by night if window is open but no traffic noise. ||An only regret would be that the rooms do have carpet on the floor.