Dave & Buster's Phoenix - Scottsdale

Love this Dave And Buster’s location. They always get it right when it comes to food service and Parties! I have thrown a few events here and they do a fantastic job every time The billiards room upstairs is the perfect size for any midsize group. Will be back soon

If you have a large event you need to plan, this D&B location is the place to do it!! From the beginning stages of planning to the day of the event the D&B team had everything running so smooth. The day of the event, we were helped by the manager Brian who went above and beyond to handle our extra 30 people that showed up without RSVP'ING. He handled the chaos like such a pro and was most accommodating. Kylie and Grace were our servers and they did amazing at handling our group with speed, accuracy, and kindness. I will absolutely be hosting another team event there in the future...that is if they will have our crazy selves!

My son came with friends. The atmosphere is loud. The kids had a blast!!! I enjoyed the bar while they enjoyed playing games.

I ordered bistro steak and shrimp pasta. It was the worst pasta I’ve ever had in my life. Including garlic bread, it’s almost $30. I am upset that I have to pay this amount of money for this terrible meal. It said it’s lobster Alfredo sauce. I didn’t smell or taste anything even vaguely lobster flavored. It had a bland flavor. The pasta was overcooked. I can swallow it while barely chewing it. The garlic bread which is probably from a package had the best flavor.

While we were on vacation, one of the girls on my daughter’s soccer team hosted her birthday party here, and since we don’t have Dave & Buster’s in Canada, all the girls thought it was pretty cool. They started by bowling downstairs for a few games and then enjoyed a pancake brunch. The pancakes were delicious, but my daughter mentioned there wasn’t quite enough for the group of 13 girls, which was a bit disappointing. After that, they headed upstairs to play arcade games and had an absolute blast! We wrapped up back downstairs with cake and some final celebrations. Overall, the girls had a great time. It’s a fantastic place for kids to burn energy, have fun, and make great memories!

Over the years my husband and I will frequent Dave and busters. We have spent thousands and thousands of dollars here. Sure nothing is always perfect but that’s just like any other place. Which is normal.. however after returning for the first time in maybe 4-6 months it was awful. I wish I took more pictures. It was half price game night yesterday which is AWESOME! The joy quickly got crushed. Tons of games out of order. Others that just took our money and gave us no tickets. Then there was the bathroom situation. Only two stalls working others had signs they were out of order. Both stalls WRECKED. I had to kick toilet paper off the seat to just use the toilet. Paper towels overflowing out trash cans. It looked like no one had cleaned it all day. Unless something changes soon I’m not sure if my husband and I will return. Which is really sad because we love this place. Now I understand why they weren’t busy.

Came at about 1pm on a Thursday. Got drinks, food and played games. Service was amazing. Sat at the bar upstairs after playing a few games for some bar burgers and chicken fingers; food was soooo good! Fries were so much better than a recent trip to a different restaurant that is supposed to be *known* for their fries! Chicken fingers were real chicken and the breading was super crunchy, smash slider style burgers were really good! Service upstairs and downstairs was top notch. Definitely recommend!

We absolutely LOVE Dave and busters in desert ridge! We are weekly regulars for the last three years and can't get enough of this place! Lexi is our FAVORITE server she is sooooooo nice and has the best memory ever she always remembers our food and drink orders and is just the best server you could ever ask for! We love her! We always get the wings dry with dry lemon pepper rub and a side of all our favorite sauces! We really enjoy the smashed burger, sliders, and we always get the kids chicken tenders! We love our weekly Dave & Buster's, especially on Wednesday nights playing games are half-price!

So this review is for D&B Sports and Seahawks game day. What a fun atmosphere for Seahawks game day. They have a DJ, giveaways, and it's packed with Seahawks fans. Drink options are many ranging from beers, seltzers, and cocktails (many custom options). The food is really good as well. Had lemon pepper dry rub wings which were amazing and then later had the brekka smash burger. It's got bacon, a fried egg, and grilled onions on it. Sooo good. The fries cooked to well done is the move as well. Love that this is a Seahawks bar and look forward to going back soon.

It seems like Dave and busters is starting to go down hill, bathroom smells like weed and the bowling alley's keep breaking down for no reason. The food and service is alright but the servers seem to just unhappy as well, there are those few that that are happy but overall majority seems to be unhappy. It's really depressing that I'm seeing this place go down hill after many years of coming here to bowl and play games but right now how it is. It really wants to make me not come here after seeing the state of how it is right now. Post edit. Yeah the service is horribly slow and really questionable, I've been waiting for my food for a decent while and it's sort of been more than 40 mins

Several visits here and they continue to drop the ball with service. Wait staff seem to be sad and unhappy and you can never find anyone when you need help with games. The food is truly disgusting! Apparently they changed their menu and we were told the kitchen is undergoing some changes, so nothing we wanted to order was available. We settled on the chicken nachos. Worst decision, they were bland and sad with some discolored chicken squares. Ordered the kids pizza for my son and he ended up getting sick and throwing up!

A great place for a spontaneous fun day playing games and having fun! My husband and I came here last weekend and had a great time. Amongst the two of us we got the 400 token play card which was WAYY to much- we probably would have been fine with just a 100 token card since the games are reasonable, of course with kids you may want more. Service was a little slow on the food but the bartender was very kind and food was overall tasty. We enjoyed ourselves and will come back!

Had mine and my son's birthday party there and I will never go there again. They never gave us enough plates/silverware despite asking several times. We finally got some at the end of our meal. We ordered nachos, came with no cheese. When asking for nachos with cheese they finally sent out a side of cheese as we were done and leaving. They never picked up any of the plates off the table, I cleaned the table myself so we could have room to eat cake. Waitress was never around, we waited on them the whole time. Games were severely overpriced. Drinks were weak as well. There are so many better places to go I will never waste my time or money here again.

First I want to say, the service we got from Jackson was great. The service all staff members gave us was good to very good. This 2 star rating is based purely on the food. Brussels sprouts 1 out of 10. Barely cooked, soaked in oil, cheese caused them to stick together. Mayo was not appealing to dip into. Firm and chunky, basically straight out of a Mayo jar. Steak bowl 2 out of 10. Cauliflower was barely cooked, couldn't hardly cut through it with a butter knife, onions and peppers barely cooked and SOAKED in oil. Steak was over cooked, and the portion was tiny. Portion of rice served with this meal was pathetic. Barbacoa quesadilla - 1 out of 10, tortilla was small, 8 inches, barely bigger than a taco. This was a $12.99 quesadilla app. Hardly any meat, mostly cheese, very very oily and soggy. 0 crisp in the bite it was so soaked in oil and grease. Chicken wings and fries. Wings were average 5 out of 10. Fries were cold and soggy and SOAKED in truffle oil. Had to ask for new ones. New ones were ok because hot, but still way overly soaked in oil. Kids burger - 1 out of 10, couldn't add lettuce, patty was extremely thin, bun was 7-8 times the size of the patty. Side asparagus - 5 out of 10 good pieces of Asperagus but SOAKED in oil. Would not recommend eating here EVER.

I had the pleasure of getting to attend a Girl Scout event at Dave & Busters last weekend and it was crowded but fun. The girls got to play a lot of different and fun games and the prizes for the ticket games were actually decent. The games I got played were fun too. The food was meh at best probably because it was a buffet and not table service. The best part of the food served was the french fries. The event room was neat albeit crowded but that is to be expected with as many girls and adults as there was. I wouldn't mind going back on our own for some family fun.

Food was just ok. The tenders and wings were soggy. I expected them to be nice and crispy. The service is slow. The food took about 40 mins to arrive. Then waited about 10 mins for someone to show up at front counter to purchase a gaming card. The manager on the floor was not very friendly. Restaurant is pricy. Ordered a salmon for $20 thinking it would be a nice size serving, when it came out, it was about 3oz. So tiny was barely able to taste it.

I came here on a Saturday night, and the bartender Daniel at the bowling alley was fantastic. Honestly made my friend and I's night. Great conversation and service. Really quick and even had made us some surprise drinks. It was some type of berry margarita. I recommend if you are coming here to grab food and drinks. Ask if Daniel is working. Makes the experience so much better. And Lastly THANK YOU DANIEL!

Went on a Thursday due to the 50% off food deal on my app. Service was rough at first. We started downstairs as I made a reservation but there was only a bartender who didn't even acknowledge us. After 5 mins we went upstairs and, again, waited 5mins before being acknowledged. There were 3 bartenders just standing at the bar talking which seemed rude. We were finally greeted by our server, Dyllon, and he was FABULOUS, really changed around our mood as he was super attentive. He needs a raise as it seems he was the only person working! Food was okay....we didn't expect anything spectacular though. I don't recommend the Hawaiian sandwich as it's just a single chicken tender on the sandwich. Flavor was decent, but it was basically all bread with barely any chicken. Not sure why they don't use a full breaded chicken breast versus the tender. The games were so much fun but DANG have they increased the cost per game! Since when did it increase from 2/3 credits to 7-10?? Makes it impossible to buy enough chips to last a few hours without breaking the bank.

Fairly good for what's expected. To get more bang for your buck definitely go on a Wednesday where the games are half priced. Great games but the pricing to recharge cards always sit with me wrong.

Always yummy fresh bites, bomb drinks and fun games for everyone! I also am bias to this location I love Desert Ridge Marketplace especially when it lights up at night. The new fall menu features all the pumpkin delights you can imagine. The bar is so friendly I love the bartender Zoe(y)!

Made a family girls day with my niece. It's been years since I had been in and glad to have come back. We dine in the restaurant to chow down on some great bar food. I feel bad because I forgot the servers name who was super friendly. He was holding down the fort which he did graciously. After we ate we went upstairs to play games. I feel like we were there forever playing in a large arcade playground. We played for hours. The staff we encountered when we checked in was super friendly. The only area that lacked the best of service was the prize center. The two ladies handling the giveaways either don't like children or were lacking service skills. They did not seem to have a ton of patience but overall they had some exciting prizes to choose from. Lots of happy children. I will definitely be back. Next time to bowl.

Fun atmosphere! The place was overrun with kids at 7p in a Friday though. Took us about an hour to spend $30 as adults and the games were fun but there was only 1 air hockey table which was constantly being used so we had to wait forever to play that and only two skeeball machines and one was out of order. That being said, it was still fun!

Can't recommend Dave & Buster's enough if you are planning a large event like a team building. They help you manage your complex event from end-to-end and everything is handled (mostly) seamlessly. We started planning our event for 120 people about a month in advance and the Dave & Buster's team was great about clarifying all of our expectations and alerting us to things to consider. We hosted our event and it was a huge success. All the milestones that we laid out were perfectly executed. Truly, no complaints. The room we chose for our event didn't have the best acoustics (slight echo) and we probably would have brought in our own sound system, but that was basically the only hiccup. When planning large-scale events there are a million factors to consider and partnering with a company that has dedicated event teams makes it so much easier. This location has three different locations you can choose for larger events. We passed on one because it seemed too noisy, one seemed too formal (like a place to deliver a speech) and we ended up settling on one that was more open and even had patio access. Food at D&B is palpable for most audiences, but let's face it: it's mostly about the booze and they deliver it well. From beers to cocktails, the drinks are a hit. For 120 people, we were pleased with the costs. Dave & Buster's is an excellent choice for a team building event.

My friend wanted to watch the Canelo Álvarez boxing match / prizefight and Dave & Buster's was the only place we could find to see it without paying a fee. And what a great choice. There was plenty of seating and the match was on many screens. We sat at the bar and service was great. I haven't been there in a while and was pleasantly surprised to see they've upgraded their menu. I'll be back to try other food.

I bring my kiddos here often and it's always busy but service is always personalized and great. The kids chicken tenders and pizza are great options for kiddos and the games are so fun. Julius the manager was absolutely fabulous helping us and Ashton as our server was so attentive and would recommend. It was great coming during the day as well.

Watch out if eating at Dave and Busters when you get the bill. The 18% tip has already been added. I did't catch it and my 20% tip turned into a 35% tip. I will never go to a Dave and Busters again. Food was fine but I feel that I was cheated

Love D&B usually - a great date spot for me and my girlfriend to get away from the stress of studying... usually. HOWEVER there's a terrible team running this branch. Staff who can't handle cash are out on registers, busy areas are understaffed, and you can regularly see employees lounging around and drinking instead of working. If you have a coupon? Don't bother as the staff either can't process it without a manager and you'll have to wait 30+ minutes to use it, or they'll claim it's fake for no reason other than an excuse to not work. If I could ask for my money back I would! Didn't try the food but saw one kit throw up after like 3 bites behind me so wouldn't trust that in the future

Always fun time here. My kid love bowling here. There is good amount of arcade games here and food and beverage selection is good.

We made reservations for 12 for an adult's birthday party. Staff couldn't have been nicer. Erika (and I do hope I got her name right) took great care of us. They held our table while we went upstairs and played games. They kept the birthday cake in the fridge for us so it wouldn't melt. Food was really good and the selection was great. We had a GF in our party and she was so pleased with the options. I would recommend for large parties.

I brought my special-needs niece there to play games and have lunch. She had a blast! We ate upstairs by all the games. Our server was super sweet and very patient with her. She loved her pizza and my salad was yummy!

Ridiculous, we were not let in for not being 21 to go to a children's arcade. Employees were rude and not helpful, would not come again.

Great Spot for fun, food, and shopping! This place has it all beside it being inside a huge outdoor mall with some really cool decor. You'll be happy when you stop here its a huge Dave and Busters. You can Bowl and play pool here. They have multiple bars also. They even have a sports center! Cool! You really have all you need here. Games, food, Sports, and Drinks. The prices are reasonable. They do have some kind of happy hour!!!! I'll be back soon. Until next time.

Overall a good time. Our waitress was awesome food was ok, I didn't except phenomenal food but it was good!

I just got home from a most awesome Mother's Day celebration with my son and his friend and friend's mother. The four of us went to Lunch at Dave and Buster's, and after eating, we spent 2 hours in the arcade playing Halo and riding motor cycles. Tons of fun with great people. The food was excellent, as it usually is when we go there, and the arcade is great fun. I highly recommend D & B !!!

Good spot. We arrived right when they opened. Ian was able to enjoy his games without having to worry about crowds. Games were well spaced out, there were hand sanitizers, Kleenex wipes, paper towels available. Ian loved the virtual reality Star Wars game *Laughs*

This was my first visit to a Dave and Busters, and it was really pretty good. Waitress Courtney came over to take our drink order and then came back again, to take our food order. Food came quickly and it was pretty good, reminded me of maybe chuckie cheese food. Courtney was very attenuative and very friendly. A very nice staff person. Very loud and noisy here, not complaining, that's what it is!! I would suggest it to anyone that wants to go and get a little bit crazy!! Did notice lots of different kinds of cocktails. Fun Place, try it.

This location has been an amazing support for the Scottsdale YMCA Teen program. Yamen and the staff are amazing community partners! Games and food are also great! Love this location!

Although I love Dave & Busters I was EXTREMELY upset by how one of the staff members spoke to me TWICE with the most rude, condescending and unprofessional - especially working somewhere where there are CHILDREN! Her name was JENNY. My two small children brought up their toys to get in exchange for tickets, we were over by a little bit and she was so nasty about it, I kindly responded "the unicorn squishy didn't have a tag with amount of tickets." Which only about 2/3 of the items had tags displaying how many tickets they were. Then disappointed of our 50 short tickets my 6 year old went to get another item for less tickets. So of course we get the same mean lady who continues with her sh*tty attitude and we have now extra tickets left which I knew and said "that's ok we'll keep them on the card for next time, then she snaps back with "you HAVE the card." And turns her back to us and starts organizing items on the counter. Wow, just wow. No thank you, no bye, no have a nice day. This lady needs a serious attitude adjustment and should NOT be allowed to work where there are children present. I would have given 0 stars but since the food was decent and the kids had a blast with every game in working condition and other staff who was pleasant & helpful then I'll keep it at 3 stars.

A very large amount of games were either out of order/broken or would take your tokens and not start the game. It's very dirty, one container of sanitizing wipes for the entire upstairs. This place is completely overpriced for what is being offered. $3 activation fee for every card purchased, that's not mentioned until right before they charge your card. We were going to add the virtual reality for $6 but it would have been an additional $3 for activation on a card that's already been activated, are you kidding?!

I am really not the best person to review this place. I like good food and they have a good selection. There was 6 people in our party. They do reservation but the time we was to be there, there was none available. Basically we just went to an area that had open tables and sat done. Our waiter asked if he could reseat us. Which was fine with us. After looking for a different place to set us he said where we was would be just fine. The server was extremely attentive. Checked on us quite often but not intrusive. Everyone was satisfied with their meal. Most people don't go for the food alone. My son and his sons go for mainly the games. I don't play games. The reason I am not the best person to review. My son and his family had a blast. This made me feel like it was a win for us all. They would probably give 5 stars. The good about the games is there seems to be plenty for all. No waiting for a game to open.

Worst place ever!!!! Tried to go to the arcade and was rejected because we were not 21. This is insane considering that children come to go to the arcade. If they want to keep business they should stop with open bars and figure their crap out. DO NOT GO. HORRIBLE PLACE. didn't even apologize

Oh man I'm wiped out from playing video games lol. Bought a Groupon for unlimited video games for like $20 for 2 people. They also have other deals too. Great place for kids and adults. I recommend playing halo last cause it's the best and after u play halo all the other video games suck lol. Halo has awesome picture too! also u can play with 4 people in this game. There's also bowling here and pool if your interested. I think we did one thing at a time. Cause it can get pricey. Came one time for bowling, another time for pool and now arcade/video games. They also have a bar. They also have an elevator which helps. Yes this is a 2 story building. Arcade & pool upstairs. Bowling downstairs.

Here for a 4 hockey team banquet. No bar service in the banquet room, nor any servers for bar table service. However there were five employees standing behind the bar in the banquet room DOING NOTHING!! Main bar was completely overwhelmed with one bartender and 15 waiting customers. Poor planning, knowing a banquet of 80 hockey people might need a drink. When it is finally my turn to order, I figured I should get a double tall rum and coke because who knows when I will get another. The bartender didn't tell me that they don't serve doubles. Mixed the drink from warm canned coke, interesting since they seem to have a soda gun. Melted all the ice instantly so watered down. First drink tasted like it had absolutely no alcohol in it at all and I finished it while waiting at the bar with my friend who ordered several drinks. At least the second one tasted like it had some alcohol in it, however I was advised that they put three quarters of an ounce in every drink and they don't do doubles. Why didn't he tell me this before he made my drink? $8.99 for a single rum and coke, and quite weak. I might have ordered wine if I had known. Pfft. Banquet food was decent. Fresh salad with only ranch dressing. Chicken or beef sandwiches, Mac and cheese and fries. As a GF gal, I ate salad and meat. No complaints from hockey kids on food. Six employees standing around behind the bar only filling soft drinks to leave on the counter. Watching the hockey awards. Dirty plates everywhere. Hmmm.

Barrio Queen failed us tonight for a "Pre-games" dinner so we just went straight to the games. We usually don't eat at Dave and Buster's, outside of birthday parties, but tonight I am glad we did. Our server Hannah didn't only make us feel like appreciated guests, she made us feel like family. Our drink order was taken within about 1 minute of being sat and amazing food was on the table shortly after. The drinks were kept very full the entire meal. Excellent food and exceptional hospitality. Thank you so much Hannah.

Our visit was on a Monday night. I purchased a Groupon for unlimited game play for two - but it had limitations. Which was fine. We were early enough for happy hour and had a couple drinks at the downstairs bar while waiting for our friends. The place is huge. It can accommodate many large groups and parties at once. Chasing down a runaway 2 year old, I found a small bowling alley in the back too. The first level bar is huge, and great for dining while watching a game. This would be a choice location if I had preteens running around playing games upstairs. The food came out fast and fresh - there really was no one there. The bartender was bored, friendly and chatty. He made some great drinks and recommendations when I was looking for something less sweet, than what was offered on the menu. Upstairs is the video game floor. Take the stairs or take the elevator but make a note of where the exit is when you walk up because it's easy to get lost up there. There are more meeting and event spaces upstairs too, with high top tables and presentation equipment. The room seemed out of place for the venue but good to keep in mind next time in the market for such a space. The video games were fine. What you would expect. You don't have access to the premium Marvel games, ticket games and VR experience on the Groupon deal. The children with us were all under 5, so what we had was just fine. They had a blast. My husband and I stayed behind to beat the tomb raider game when the kids went home. This was our last night in town and wanted a little more fun. My favorite Star Wars game was down for repair. I stole a bit of my sister's grilled salmon and it was delicious. Trying to get kids to eat, in the face of a room full of video games is like trying to hold back flood waters with a wave and a promise. If you want your kids to eat, stay downstairs or have them eat before they leave. The wait staff will leave your table alone for a long time. It helps to acknowledge them and have a chat. Easy location and fun times.

They took away bogo and cut staffing....not the same place!

Food review. Game selection is good. I had an embarrassment of a "kale and arugula Caesar salad with added chicken" no kale, no arugula. Only dead brown edged romaine and rotted tomatoes with half a chicken breast. Shame on the food manager for standing by and allowing this product to hit the table for almost $17.

Rude staff, don't even bother. We came with 3 kids and they wouldn't accept a FEDERAL LEGAL ID as the original was left at home. We are clearly legal of age and they wanted to act like children about it. Why make electronic IDs LEGAL in the state of AZ when places won't accept it? Machines also took points that didn't work. Wouldn't recommend this location

Bowling here from now on! Clean seating area, padded seats! Nice modern shoes that don't look a million years old, decent food, and doesn't cost an arm and a leg to bowl! We had a blast.

Came to cheer on our team! Dave and Busters open at 10:00 on Sundays to accommodate the 10:00 games! They even opened at 9:50, so we wouldn't miss kick off! Great menu, even at the early hours, chicken and waffles, hot coffee, and tea. They have Pro Game Days every Thursday, Sunday and Monday which includes a great $5 menu all day long, including $5 Bloody Mary's, Helluva old fashions, and $4 beer. Service was incredible, honestly, so accommodating, friendly, very attentive! We felt like we were a guest in someone's home! (So weird for a huge sports bar!) Fun way to watch your favorite team with over 20 TV's in the sports bar alone! Plus corn hole to entertain you durning halftime. Kudos to the management at the desert ridge location, they obviously have trained the employees, to treat each guest with superb service! Raven you rock!

We went on a Saturday night. It was crazy busy and the place was just filthy. We sat upstairs in the arcade and service was quick but food was meh. Nothing great. We had the jumbo pretzel, club sandwich and salad. The games were fun but the points go fast. It really wasn't worth the time or expense. Probably won't go back. Plenty of other fun family places to go with the family in Scottsdale.

This place serves the purpose for which it exists. Lot of fun games and good enough options to eat. Games cost a bit but I took $100 card and it was economical when you see how much you can play. Best part was it was surprise birthday party for my wife and crew there supported in bringing cake and other things from outside as well. Servers offered to take our photos as well. Going there alone or as couple is costly but going in group of 6+ is worth it.

Fun place to entertain the grandkids. Tons of game choices almost all machines were in working order. Old school games as well as the most current. We didn't order any food or drinks so not sure about those features. Staff not super friendly like you would expect at a family entertainment area.

First time at this location. We were able to get seated quickly. The place was busy but we managed to get some drinks and some food. There was a fight one which seemed to bring a crowd. The game room is on the second floor. There were not as many games as I thought they would have. There's more seating for dinners. The restrooms were kind of gross. The place was very busy for a Saturday night which was good. I'm sure we will be back again.

I've been to my share of Dave & Buster's and this is by far our favorite!! Bowling, billiards, arcade and food. We had so much fun yesterday that we are going back today! Also, great customer service and friendly staff!

One of the BEST dave and busters that I have been too! The service was wonderful the manager came up to the table and asked how the food was, which was delicious! I would definitely come back!

Jayne and Fin did a great job running the front desk on New Years Night. 10 out of 10 recommend.