Samuel Becher
Google
Don't be lured by the good reviews - do yourself a favor and stay away! Zero customer service!!
We chose Dave Levinsky based on its positive reviews. Unfortunately, our experience did not match these reviews.
Air conditioning: The room's thermostat stopped working in the middle of the night. Despite reporting this problem to multiple staff members, it took two nights before we were moved to another room. This persistent disturbance greatly impacted our sleep.
Poor, low-quality service: Additional troubles reflected poor service, too. For instance, we requested a wake-up call on the first night, which never occurred. We also encountered difficulties when seeking recommendations for activities and restaurants from some staff members.
Lack of response. We shared this feedback with the hotel on multiple occasions, via emails and telephone conversations. Despite this many attempts and the three months that passed, we received no response.
No response, zero service, no accountability. There are plenty of superior options in Tel Aviv.