The Tall One Y.
Yelp
This review is less about the physician, and more about the practice. When I first arrived, I was a bit put off by the staff's dower demeanor and general confusion about what was going on. They seemed to know nothing about my referral. Then they gave me a large set of forms to fill out. They were photo copies of photo copies, barely legible, and they asked for the same information over and over. Is this the 1970's? Consolidate your forms and save everyone time and energy.
But the most frustrating thing was my follow up appointment. It was scheduled for a time, I show up, and they say "oh sorry, you're not on the schedule". WTF? I watched them put me into their computer to schedule this appointment, so how did it just disappear? They completely wasted my whole day. I should send them a bill as they would me if I hadn't shown up.
Given how expensive health care is today, we, as patients, deserve better. I'd encourage Dr Chow, whom I like, to perhaps find another practice or refresh the staff.