sandra M.
Google
They have very kind and respectful doctors that listen to what I have to say and take my concerns seriously. My first day coming here included many tests and scans with my ending appt with my my main Dr Dr. Rampal at 4pm. I was panicking because things took longer than expected and I was sure I’d be rescheduled. It wasn’t. It was after 6:30pm before I made it to his office. He was so kind and patient and even has a sense of humor!
I didn’t feel rushed. It was even pushing 9pm before I said “holy cow it’s dark out, I’m sure you want to go home by now?!?
EVERYONE employed there from the coffee attendant, shuttle driver, to the receptionist are very kind. I have seen interactions with extremely rude patients, and thought to myself, I would have a hard time not putting them in their place if I was that Sloans employee. But, the hiring staff must have telepathic minds that sees thru them because all employees are kind and understand that the patients are going thru a lot and seem to have nerves of steel!
I also want to say I live in upstate NY over 4 hours away. So, If you live far away from the hospital like I do, and you are worried about travel time and appointments…don’t let that worry you (If you need to come to a hospital like this, chances are you have enough to worry about) They will do telemedicine appointments as often as you need. And you can do certain labs and scans locally as well. They will find free lodging and transportation. This hospital put more effort in care with me than any place I had gone around here! In fact I would be dead right now if it wasn’t for them.