Natasha Yates
Google
My friend and I booked this in October 2023 for our stay in March 2024. I presume that recently the hostel has changed ownership, as what we experienced did not reflect the previous 4&5 star ratings that had been given.
Our room was nothing like what was advertised, and instead resembled a prison cell. When we showed the staff a picture of the room that was advertised and asked why our room looked nothing like the picture, we were told that they “Don’t have that type of room anymore.” We asked why these rooms were still being advertised on booking sites if they don’t have them, as this constitutes as false advertising. The staff member agreed that the room looks nothing like what they have advertised, but there was nothing they could do.
The top-bunk was not only difficult to access due to a poorly designed ladder, but also unsafe with only a very short railing to stop you falling out.
Facility wise, out of 4 showers, only 3 were working with low pressure, and when we went to use the toilet, 2 out of 4 were blocked and we had to alert maintenance. The hygiene of the shared bathroom was below standard and generally the whole place felt dirty. A world away from other hostels we have stayed at in the Philippines for a similar price.
We only had one night here. If it had been more, we would have looked elsewhere.