Melissa B.
Yelp
My kids and I stayed here for a fencing tournament. I was daunted by the reviews, but it was walking distance to the fencing club, so we took a chance on it. I was pleasantly surprised. Parking was super easy (you do have to pay $10 to park there overnight.) The staff was friendly and helpful, the room was fun, spacious, and clean. Some of the reviews on here complained that the rooms were smelly. Our room smelled fresh and clean. I loved the citrus-scented soap. Our room was on the 5th floor, directly across from the elevators, and I was a little bit worried that it would be noisy there, but it wasn't, and we all slept well. There's a restaurant downstairs with lots of kid-friendly food, and breakfast was included. Breakfast was supposed to start at 7:00. We came down early because we had to get to the tournament early, and I was happily surprised to see breakfast was already out, even the hot food. The scrambled eggs and French toast were a bit meh, but it did the trick. There was also fruit, yogurt, bagels, and a few different cereals.
The only thing I think the hotel should improve upon is the restaurant situation. There are no waiters or even a host, and you are supposed to order your own food from the provided computer or your phone, seat yourself, and then pick up your food from a counter when you get a text that it's ready. However, none of this is clear when you walk in. If you aren't going to have real, live people there to greet guests, at least have some clear signage telling them what to do. It was busy when we arrived, with a large group around the bar. We stood around for a few minutes, trying to figure out what the deal was. We saw the computer to order, but weren't sure if that was just for to-go orders. I finally made my way to the bartender, who was very nice and explained the whole system to me. A bit later, a man who was sitting near us asked if a waiter comes to take the orders, and I had to explain the whole system to him. It shouldn't be that confusing.
Overall, though, the stay met all of our needs, and the location was perfect for our purposes.