Crystal H.
Yelp
ZERO STARS should REALLY be an option. I stayed here on September 3, 2017 in Room 135. It is the bedbug DEVIL. I had come from Houston, trying to get away from Harvey. The room was a bit ratchet, but for one night - I figured, it would serve its purpose. The blankets were nasty and had holes and stains on them. So, those were put off to the side. All night, I felt things crawling on me...I was literally up all night itching horribly...so, no sleep for me. It got so bad that I went and tried to sleep in my car because I didn't know where else to go that late at night in a city I'm not familiar with, but it was a bit too hot to stay in my car all night, so I go back in the hotel. I woke up a hot itchy mess. I have 7 bites on my face, and a plethora of bites all over my chest, hands, legs, ankles and shoulders. My hands are so swollen from the bites that it hurt me almost to tears to grip the steering wheel to go drive back to Houston. The series of bites I have going down the side of my face lead to the huge leaking nasty bites I have on my chin, which then leads to the series of bites on my neck - that are so big I now look like I have an Adam's Apple. I'm already 6'3" - I am not trying to look like I have man parts!! I checked the sheets and didn't see any bedbug bodies...But I KNOW what I felt, and I KNOW I look like the friggin' Elephant Man - as a result of staying in this bed bug haven called Days Inn.
I called the front desk once I ran out of there to try and talk to someone about my issue. I was told I'd be called back in abut 20 minutes....After a painful itchy drive back and nearly 6 hours later, I called back to speak with "George" the Manager. I was put on hold for 4 minutes and then hung up on. So, I call back. "George" was suddenly unavailable AFTER I had been told that I was about to be transferred to him...But when I gave My name - recognizable from my call earlier - He was suddenly "unavailable". WHATEVER. The man who answered the phone, however, told me he could help me with the problem. I explained to him him how much torment I am in and he said that he'll take my number and "George" would get back to me. Apparently, "George" had checked Rm 135 for the bugs, but they were calling their pest control company in to "check" the room. I'm currently waiting on my promised call back, and they better tell Me something WONDERFUL - because I am a swollen itchy painful red mess right now, and I'm way too cute for this BS. Just to think - I had bugs all over my face - close to my ears nose and mouth...Wrong time to sleep naked...Uggghhhhh...FML. :-( The manager has since stated that no bugs were found in there, but they will refund the cost of the room.....It doesn't stop me from wanting to tear my skin off, but it's better than nothing,