Gennadii M.
Google
We had a wonderful stay at this hotel over Christmas. It’s worth noting that the property is popular with families and children, so if you’re looking for a quieter atmosphere, this may not be the ideal choice.
During our visit, most guests were from England and Poland, with others from France, Germany, and across Europe. Check-in and check-out were smooth and hassle-free. We booked through TUI as part of a package, which included a seamless airport transfer.
The gym, indoor pool, and sauna were clean and well-maintained. The gym is also open to non-hotel guests, so it may not always be empty, but during our stay it was never overcrowded. Visiting the pool and sauna during adult-only hours (which I wish lasted longer) was wonderfully relaxing compared to the chaos when children were around - running, playing, and treating the sauna like a revolving door.
Food at the buffet restaurants was good, though Tagine stood out for its authentic restaurant feel we enjoyed it the most. A special mention goes to Dembo, who made our dining experience at Saboroso Restaurant truly exceptional.
Room cleaning was excellent, thank you to the housekeeping team for their hard work. Entertainment was enjoyable, but seating can be limited, so arriving early is recommended. A big thank you to the staff member who kindly brought chairs for guests who were standing, such a thoughtful gesture that made us feel very welcome. Unfortunately, I didn’t catch his name, but I hope the hotel management recognises his efforts.