Mike P
Google
DISINFECT YOUR BIKE. They provided me with a quality product that suits my needs. I knew little of what I wanted, and they guided me easily to exactly what worked for me. On that note, Doug did not follow COVID-19 safety precautions and wear a mask when dealing with customers. He asked if I wanted him to wear a mask, but I answered no for one reason: he had not been wearing a mask around the place for who-knows-how-long. Likewise, a family-unit apparently familiar to Doug likewise were not following precautions, and had a child about the place. I had to assume the whole store may as well be infected (the only safe assumption to make). I kept my hands to myself for my protection. The lovely lady behind the counter wore a mask for my comfort and protection, and she made my visits pleasant despite the circumstances. That lack of integrity turned off my partner from buying from them, however, while I was content to deal with handling my own safety; I returned home after each visit and thoroughly cleaned my car, my hands, and eventually me beautiful Rocky Mountain Cross bike and snazzy helmet.
Quality Product. Knowledgeable staff. Sloppy operation/policy enforcement. Nicest piece of equipment I own.