DCH Certified Used Car

I am very satisfied with the service provided by the sales advisor Ady Leung. She explained everything about the car and handover procedure was very professional during my visit. She arranged the proceesing perfectly. Even my husband felt that Ady was very professional and enthusiasm. I will definitely referr her to everyone.

Had a great experience at DCH. The quality of the used car was exactly as expected. Highly recommended!

not a very good experience only 1hr free parking, maybe the knew they dont have much cars so giving u 1 hr only

The staff was incredibly friendly, patient with all my questions, and not pushy at all. I was impressed by the wide variety of used cars offered, catering to people with diverse needs and budgets.

They have a wide selection of vehicles from japanese hatchback to premium european saloons. Great place if you would want to get a hassle-free second hand vehicle!

bad experience. We bought and paid a premium for supposedly “reliable” secondhand car that had been properly serviced before purchase. Within a month all sorts of warning lights came on and ABS sensors needed replacing. They only replaced the front sensors when should have replaced all 4 as I’ve since been told is standard practice. A few months later, sure enough the back ABS sensors needed replacing and I have a failure with gearbox and thousands to repair. I don’t believe they properly serviced the car.

Best place in HK for used cars

I recently had the opportunity to visit DCH in search of a pre-owned Mini R55. The condition of the vehicle was commendable, especially when compared to other similar models available in the market. However, I was disappointed to find that the dealer had not thoroughly inspected the car prior to our appointment. There were significant issues with the vehicle, including a malfunctioning rear door and a non-operational tail light. The dealer’s stance was that these issues would only be addressed once the car was purchased, which I found perplexing. This was reiterated during our subsequent conversation on WhatsApp when I inquired about the door repair. The dealer’s direct refusal to my queries was rather off-putting and did not align with the level of customer service I expected. DCH is reputed to be one of the best pre-owned car dealers in Hong Kong, but based on my experience, I believe there is room for improvement in their service standards. Furthermore, I was surprised to learn that this dealership does not permit test drives unless a commitment to purchase has been made. This policy raises concerns as it restricts the ability of potential buyers to assess the vehicle’s performance, particularly for a car that is over 15 years old. Without a test drive, it is challenging to evaluate the condition of the engine, air conditioning, and brakes. The overall experience was far from professional and resulted in complete disappointment. Given these circumstances, I find it difficult to recommend this dealership to anyone in Hong Kong seeking a pre-owned vehicle.