De IJsmaker - Witte de Withstraat 7A

A huge ice cream parlor right in the middle of Rotterdam Central. Huge selection of ice creams. You can order the ice cream at the kiosk and wait for your number to be called out, a very convenient way of ordering ice cream. I tried the stroofwafel ice cream and it was good. Service was quick. There was a quite some crowd when I visited the store.

Extremely friendly personel and excellent quality. The Spanish lady today gave a small tour to our kids showing them how ice-cream is made. Amazing experience having ice-cream at this place.

Yum! Lots of flavours and the automated ordering makes ordering hassle free. No lines either, despite having tons of people outside eating! I found the stracciatella a bit underwhelming, but I would go back to try something else.

- Mediocre ice cream at best - No labels on any of the 20+ flavors - Order machine is broken does not print out your order number, no way to know when your turn is (told them, said they are aware of it) - Laughable portion size. 1 scoop of ice cream same quantity as the 2 scoops, just because the employee was too bored to go back and properly fill the scoop when she barely grazed the ice cream tub the first time. Photo speaks for itself. That is a 10€ + order. Why are people lining up for this place? Just go to Jumbo and get a cone

The place to be for gelato...since its the only place ! especially on a chilly evening... Great efficient staff, always in Holland, to serve the many de-lij-cious flavours...🍦🍦🍦

Update: I was finally contacted with an apology after reminders from my end. Imagine having to follow up for something like this is really beneath my comprehension. Alas, I was reimbursed. Then I was asked to remove my review or update it because I was spreading false statements. The audacity to ask this is really WILD. ZERO self awareness and resolution is what I call this. A greedy cheap way to convey 'GOODWILL' with lack of customer building, retention and business acumen. I had to follow-up / send reminder/call - no response while they had the receipt and my contact info on the back of the receipt. And I was asked to provide receipt proof (which I took a pic of the receipt luckily). See how you get bamboozled then gaslighted with braveness then switched to a victim and ask for rectifying a review within one breath. Well done. I would say if you are going here, know that the moment you transaction goes thru the till /touchscreen. It is gone to the depths of the earth, because they do not reimburse/provide gift cards. Deplorable service. 27 March: NEVER go here. They will steal your money, don’t provide credit/receipt and despite call and email - do not reply. Expensive 5,40 eur of no ice cream. Ordering goes through touchscreen - machines were not showing correct amounts. I asked the assistants for help but had already paid (as I doublechecked with other machine) which she rebooted, when I asked for credit/voucher as at that point I couldn’t order anymore after waiting 10 minutes they don’t offer this as service. I explained, I did not live in Rotterdam and this is an expensive ice cream not to receive. She left a note for the owner/manager. I emailed 2x and called 1x and never received a response - this is three weeks ago. I prefer to support local small businesses but when they have deplorable service and zero responsibility / accountability and acknowledgement that is when you know you are dealing with people that don’t value customers. And as such I will go where my euro is valued and respected. Businesses like these are a disgrace to small businesses who already have it challenging. If you want to be bamboozled go to this ice shop. I’m back to Ben & Jerry’s and will avoid this place like the pest.

Great system of ordering separately (giving you time to see the options and pick). Some lovely Dutch flavours too (stroopwafelijs!)

Saw this was the a very popular place with lots of people going in and out. My group and I were walking past and saw this looked really nice so we ended up going. Really easy, you just order on the kiosk then pick up your ice cream at the counter. The ice cream was great the first time and I have been back two other times. Everything went well except for once when they gave me Stracciatella instead of Oreo. Overall it seems like the go to for ice cream in Rotterdam.

Delicious ice cream! Easy to our order on the kiosk. I ordered two scoops in a cone. I recommend this place!

I just happened to walk by this place and was in the mood for ice cream. Decided to get a chocolate waffle cone with a single scoop of ice cream and a waffle dipped in chocolate. Can you tell that I really like chocolate? Nice and creamy and the warm fudge that the waffle was dipped in was heavenly. Chocolate had that dark European chocolate taste to it and sweet but too much which is the way I like it. It was finally nice, warm, and sunny today in Rotterdam. Perfect for ice cream. There are benches outside for you to enjoy your ice cream.

When you see a line out the door for ice cream, you know it's gotta be good. Even after a very big lunch and a few rounds of beer, I just had to stop in because I have no self control. They had a ton of flavors. Mostly classics, but others with a twist and some seasonals. I went with the hazelnut and the cherry mania (which is one of their specialties). And it was f'n delicious. Maybe it's the quality of ingredients they have in the Netherlands, but the flavors just popped and the cream was so rich. The space is also deceptively big, so you can stay inside and sit down a spell if you so desire.

I happened upon this place which seemed quite popular with the large amount of customers sitting outside enjoying their ice cream. I got one scoop of Snicker ice cream, which was nice and rich. It wasn't too sweet and had nice nutty undertones. It seems a little pricey for the small amount of ice cream that they provide. It's likely that I'm too used to North American portions. This is definitely a nice place to visit for your ice cream fix.