De Palma Resort Kuala Selangor

This place is absolutely beautiful, with breathtaking views. The natural surroundings are peaceful, creating a perfect retreat for relaxation. What makes this experience even more special is the exceptional staff. They are incredibly friendly, professional, and attentive, always ensuring that every guest feels welcomed and cared for. Their dedication to providing outstanding service is evident in every detail, making the stay truly memorable. The combination of a stunning location and excellent service creates an unforgettable experience that is worth every moment.

At first glance, the resort looks like it will be a wonderful place to stay! It looks nice upon entering, the staff at the front desk is friendly, the areas around the huts are cute! But when you enter, that’s where you start to form a very different opinion.First when you enter, the power has been shut off, so the first hour is spent in muggy heat, waiting for the AC to chase away the humidity, then when you look closer, not a single thing is clean.There are bugs EVERYWHERE, especially on the night tables and along the bed headboard, the sheets and pillows are stained, yellow, brown, blood, dirt, everything you can imagine (not even mentioning the tons of hairs that belonged to neither my partner or myself).The bathroom is tiny, which I wouldn’t care about if it was clean… the drain had toothpaste caps from previous people stuck in it, the walls clearly hadn’t been wiped down, there was mold along the the sink(and bugs), the toilet had a dark ring, … The shower was pathetic. If you use the shower head and turn it slightly to angle it towards you arm, the water struggles to find it’s way out of the shower head.A child had been practicing their writing previously because the walls of the closet were covered in words, and everything was just grimy and in disrepair.This hotel has the bones to be high quality, but they seriously need to take a look at basic cleanliness first.

It was a great experience..nice environment,quiet with lots of greens.. with a beautiful chalet. We booked 2 chalet with the extra pay to get the breakfast..but once we arrived ,there was NO BUFFET due to low census as it's weekdays and school holidays already OVER.. ITS Quite disappointed we paid the full amount of breakfast and yet we Did Not get that package.. and No refund was OFFERED too.. CONs: *the bathroom shelf was broken too..but the maintenance came on next day get it done. *No toilet paper was provided.. Toiletries are supplied only for one person. It was not thoroughly prepared for the guests..

I recently stayed at De Palma Resort, Kuala Selangor, with my family, and it was a truly delightful experience. The serene surroundings, comfortable accommodations, and excellent hospitality made our stay memorable. A special mention goes to the manager, Mr. Murugan, whose professionalism and courteous demeanor stood out. The resort is well-maintained, with great facilities and a welcoming ambiance, perfect for families looking to relax and unwind. I would highly recommend De Palma Resort for anyone planning a getaway to Kuala Selangor. We look forward to visiting again!

Our hotel room was comfortable, clean, and well-organized. The swimming pool was spotless, and the breakfast was delicious. Service provided by staff member Mr. Afiq was exceptional. He assisted me from A to Z with great professionalism. Truly top-notch service! We will definitely come back again

Its a very recommended place to visit. We were happy for our stay. We were get 2 breakfast for superior queen chalet. We need to add on at the counter for kids breakfast. Breakfast price is affordable compare to other buffet breakfast and have variety on the menu. The room is nice and clean. Tq and good job to all staff for the good hospitality !

My stay at De Palma Resort, Kuala Selangor, was very satisfying. The room was comfortable and clean, perfect for relaxation. The highlight was definitely the food, prepared by Chef Yaty. Every dish was delicious and well-prepared. A great place to stay and enjoy amazing food. I would definitely come back!

I recently attended a bootcamp at De Palma resort and was thoroughly impressed with the experience. The employees went above and beyond to work with nature and ensure guests' safety, especially considering the occasional monkey sightings on the property. The operations manager was particularly helpful when our group wanted to take a late evening trip to watch the fireflies. Despite the difficulty of finding e-hailing services, he arranged for us to join a tourist operator with available spots and even made sure we got back safely. The food was delightful, offering a wide variety of Malaysian favorites that catered to all tastes. There were plenty of activities to enjoy around the resort, including bicycling, swimming, volleyball, badminton, and scenic walks. Despite the rainy weather, the staff's dedication and hard work made our 3 day stay wonderful. I really appreciate everything they did to make our stay memorable. Keep up the good work.