Deege1975
Google
After a three-hour drive from Melbourne, we were hoping for a relaxing stay… instead, Deep Blue Hotel delivered one of the most disappointing hotel experiences we’ve had in years.||We checked into Room 209, only to open the door and find an incredibly small, dated room that looked like it hadn’t been touched since the 1970s. The furnishings were damaged, the layout was cramped, and the overall feel was far below what you’d expect for the price. We turned around and left the room immediately.||Hoping to salvage the stay, we asked for an upgrade and were willing to pay whatever it took just to not sleep in that room. We were quoted a $40 charge for a King Suite upgrade on Level 4 (Room 413) — but when we walked in, it was the exact same outdated room, just two floors higher, now with a “view” directly into the hotel in front. No improvement. No sense of value.||For a hotel called “Deep Blue,” don’t be misled — there is nothing remotely ‘blue’ or scenic about the experience. The pool is cold, and there is no spa or sauna available unless you pay exorbitant prices to access the separate Hot Springs area. For a supposed wellness-style hotel, this is incredibly misleading.||Overall, the hotel feels overpriced, dated, tired, and in desperate need of a full refurbishment. We left feeling frustrated, disappointed, and honestly stunned that this is marketed as a premium stay. Guest parking is limited- good luck finding a car park due to the Hot Springs guests. ||Would not recommend.