Deer Lodge

We had a wonderful stay in a heritage room, which had everything we wanted with a lovely balcony and view. Bed was so wide and comfy, the shower was great and it was perfectly clean with toiletries refreshed everyday. Location is excellent with plenty of free parking, a short stroll to lake Louise where you can also get the Parks Canada bus to Moraine (you need to show hotel confirmation at the hut). Breakfast was nice however the staff were slow replacing items especially coffee when it run out and you had to wait a while for them to bring new ones out. Cons: The only thing missing from our room was a fridge but we kept drinks out on the balcony. Waited about an hour for cases to be taken to our room and we had to go down to reception twice to check their whereabouts! Take your own upstairs! Hot tub wasn't working but was informed in advance. The price was high but most the hotels in the area are expensive!

Overall we had a great stay at Deer Lodge. The rooms were kept clean and had nice bath products, and the staff were quite helpful. You can't beat the location just a couple minutes walk to the Lake Louise shore, and we liked the amenities of a rooftop hot tub (although half of the jets didn't work) and sauna after a long day hiking. A couple of the facilities were a bit rustic and they seemed a little overwhelmed with the crowd at breakfast, but it didn't distract from our enjoyment of the experience.

While the rooms are indeed a bit outdated, they were more than adequate for our needs. Everything was clean and comfortable and the location cannot be beat. Being able to walk to Lake Louise without dealing with its parking lot is bonus enough to make up for the lack of amenities. And also, who cares if the rooms don't have a tv? The balconies have an incredible view and the sound of the river near by to entertain you. (However a fridge would have been nice. (though, to address the reviews stating there is no ice, they simply don't allow guests to access it themselves. If you ask or call they desk they'll have it sent to your room. I personally thought it was good forward thinking given the pandemic.)) Also, the food and service at the restaurant was wonderful. We had a late reservation and our server Louis insisted that we not feel rushed, and not to take our dessert to go (which we asked for so he could close up), and instead told us ghost stories and made us feel like friends he was happy to chat with rather than pesky guests over staying their visit. Overall it was a very pleasant stay, and I will definitely return!

You are definitely paying for the location when staying at the property. I loved being able to get up before sunrise and walk to Lake Louise each morning. . Issues: my room was “double booked” and I was not notified of this until I was standing at the check in desk. I was given a smaller room with less beds and this was very inconvenient for our group of (4). I was not offered a discount or any thing else for the huge inconvenience. Only an insincere apology. It was 11pm at night and I was exhausted after driving all day, so I had to take what I could get. The hot tub was closed for maintenance and we were never put on notice. The ice machine never worked the whole time we were here. No elevators (however, I am understanding to the fact that it is an old lodge. So this wasn’t a huge issue). I was disappointed that there was no fridge in the room for our lunch items we were storing in a cooler. . The breakfast was good, but the flow is not set up very well and the food ran out quickly with long waits for refills. . Overall: I would stay here again just for the location, but I would come with very low expectations.

Location is everything! Minutes walk from Lake Louise makes this an awesome location. Especially considering it's next to impossible to park at Lake Louise unless you get there like super early (I saw it look full at 6am!). Staff was super nice and accommodating. Room was very clean, which is really what matters the most. It was quaint and charming. Some complain it's small but you have to set expectations considering location and price. We could sit on the balcony and see the mountain view. My family loved our stay. Breakfast buffet was standard items but seem good quality. Thick bacon slices, actual individual fried eggs, etc. Most importantly breakfast was convenient. For those intending to visit Moraine Lake, absolutely book the Parks Canada ones in advance as soon as you get the room. They sell out fast and it's a sight you don't want to miss. Other private bus options exist but at significantly more so if you are last minute, that may be your only hope. Don't do the public bus Roam option, that absolutely requires you take the first 8x bus from Banff. While I read elsewhere they may let you on if you are staying at Deer Lodge, it's not guaranteed. Thanks so much Deer Lodge & Staff!

The location is perfect, just a hop skip away from the Chateau and Lake Louise. Manager was very generous and accommodating to change rooms for my situation having a relative with me who had accessibility issues. I was unaware this hotel had no elevators. Also it’s a hotel made to enjoy the outdoors, so it makes you feel the history and outdoors while staying there.

Location is the best you can get out of what you are paying here for. Almost $500 is not worth it. We came here because of our experience from 3 years ago. We stayed at the Heritage wing 3 years ago and this time the guy over the phone booked us on the "Lodge" side. What a disappointment. $429 a night?? Really? Even with the nice location next to Lake Louise is not worth the money. I understand staff is not to be blamed about this but the "supervisor" who helped us when we arrived was kind of sarcastic and not very professional. "You guys are more than welcome to go somewhere else" .. on a Friday night when everything is sold out... please learn how to treat your guest and be respectful!! Breakfast was included, but nothing special. Enough to go on your day. We heard the hotel is closing for good. Minus well. Nobody should be spending this kind of money to be staying on a run down hotel like this.

Location is perfect, with only a 5min walk to Lake Louise. The staff at front desk & breakfast restaurant always looked miserable & everything was an effort. The amenities were poor - ice machine out of order, vending machines switched off, hot tub on top deck closed for maintenance. The room needed a fridge, so important when traveling for several days to have your own food and drinks cold. No tv in rooms. After sightseeing for the day, its nice to be able to feel like you are at home with a cold drink and put on the tv for a bit of downtime. The room was always kept clean and tidy.

This hotel is located next to the Fairmont, a few minutes walk from Lake Louise. We paid $250/night on Thanksgiving weekend, which was steal for the location! The floors were a bit squeaky, and the lock needed to ne replaced. It took at least a minute of fiddling each time we went back to our room (as if we were trying to break in), which was frustrating. The cleanliness was adequate, but you could see thick layers of dust behind the cabinets and o the edges of the wall. The balance was so old that the lights were out in thr bathroom the whole night because of my use of the hairdryer supplied in the room. Buffet breakfast was also decent for the price, wenliked that the menu changes daily. Service wise, half of the staff seemed to be diligently working- clearing tables and filling up the buffettable, but the other half would chat loudly continuously by the entrance without making eye contact or greet the guests.

We stayed a week here. Rooms are decent size, clean, and with good bathrooms. On the plus side: 1. Nice old school lodge feel. Solid views all around. Quick walking access to Lake Louise. 2. Above average food and bar. Yes, you can do better, but at a higher price point and usually with at least a 45 min drive. 3. Good parking, which is an issue in the area. On the "I can deal side," but maybe a minus depending on what you are looking for: 1. No AC. Usually not an issue, but for our first two days it was high 80's Fahrenheit/low 30's C. Had to keep the windows open. 2. Sound. Rushing water from the nearby stream. We actually liked that. The building is old, so anyone moving, especially in the floors above you makes a creaky sound. 3. Wifi was weak. Cell service was spotty in the area except in town. We were trying to get away, so no big deal for us this time. 4. No tv. Also no big deal this time for us, since we were trying to be offline/low tech. Overall: would def stay here again and interested in checking out the other Canadian Rocky Mountain Resorts.

Super cool, 1900s hotel. In close walking distance to Lake Louise. Nice creaky wood floors, lots of ambience to this old hotel. The free breakfast was good, also. If you're going to do the 4 AM bus to Moraine Lake lake, they also will do a snack bag breakfast for you (included) Staff was very friendly. There are no televisions in the rooms -a bonus for me. And the water temp with the old pipes Definitely fluctuates in the shower** be prepared if someone else flushes a loo down the hall.

We came here for Brunch to escape the cold. The chicken and waffles was one of the best meals we had on the trip. I kind of regret both of us not getting this. If you come for brunch, get the chicken and waffles. (The chicken and waffles deserves the 5th star.) I got a sampler plate with 2 eggs, 2 slices of bacon, 1 Buffalo sausage, a small breakfast steak, and some breakfast potatoes. It was okay, but nowhere near as good as the chicken and waffles. Service was a bit slow, but we were also there at a bit of a weird time (so I think there was only 1 person taking care of everyone in the dining room).

Lovely location in a rustic old lodge close to the shore of Lake Louise. Dinners are nice and the service very pleasant but if you order from the menu at breakfast be prepared for a long wait. We have ordered breakfast from the menu three of five days - 25 minutes the first time, 15 the second and 40 minutes today and today - everyone else was having the buffet. Not sure what is wrong. The food was however very good. Overall a nice stay even if a bit frustrating at breakfast. Other good attributes are a guest laundry and pool table. Update - last day.. tried the buffet today thinking we'd be done in less than an hour. Waited 15 mins for the tray of eggs to be refreshed. No potatoes in sight for the duration. Plates ran out, cups ran out. Very frustrating given the price paid for the rooms here (CAD$425/night). Downgrading to 3 Star. But still the staff are very nice even if overwhelmed.

Old hotel, crappy rooms, no TV, if you stay here STAY OUT OF the old wing. Refuse the room. I've stayed in better tents. Don't plan to plug in more than two chargers, two outlets in the BIG room and those have lamps plugged in. I'm sure there are better hotels elsewhere. Very disappointed!!!

Foods been amazing here on our stay!! Don't miss the homemade in house ice cream!! The lodge itself is set to remodel so a few things are in dire need of repair in the rooms but the friendly staff and location made it a great stay regardless

Wow!!! This was one of the best meals our family had during a recent vacation. The staff was so friendly and the menu amazing. I had bison bolognese and the flavor was incredible. The salmon with leeks was cooked perfectly. The view was pretty too. Highly recommend this little gem. Forget the crowds at The Fairmont.

The room was really, really small - I could touch both walls at the same time. This meant that the bed was short and couldn't accommodate someone over 6 feet. The room was hot, so we had to keep the window open which let in the constant sound of some huge ventilation fan that kept us awake. Wifi was incredibly slow at less than 1 Mbps. The box lunch that came with the deal was actually good, but definitely not worth the $15 per person extra. The room rate at $350 was hard to swallow for this laughably small room, since it was only slightly less than the luxurious beautiful Chateau Lake Louise next door. We had stayed here two decades ago in a similarly small and disappointing room and had hoped they had improved things but we were disappointed.

Booked this room after staying at the Fairmont since my friend couldn't book us another night there. We paid $300 for the night. We expected a cozy and charming room as advertised, while also understanding the historic significance of the property and that it may lack in modern touches. WELL!! I walked in and I was shocked. I don't think the $300 room I paid for ever made the cut on the Deer Lodge website. It was super dark and dingy. There was one outlet preoccupied by a lamp. No mini fridge, coffee maker or kettle. No bathroom counter space. A mirror behind the door that you cannot see yourself in. It literally had zero comforting qualities. No basic necessities. I feel completely scammed into paying that much for the room my friend and I stayed in. The common areas were cute and had rustic details. Our room completely lacked in that area. Zero personal touches. I do not recommend staying here. Oh and the light in our bathroom was two different tones of bulb??? Not a big deal, just again, zero attention to detail.

One of the most frustrating meals I've ever had. It took over an hour for our food to come. They brought it out in bits and pieces. My son's bowl was dirty, so they had to bring him more soup. They messed up my daughters meal and had to replace it. Just generally a pretty miserable experience, especially when you are trying to get out of there to go for a hike.

Great hotel for the location, ambiance, and roof top hot tub! I prefer the old building for the ambiance.

Awesome snack after Lake Louise on the way back from some adventures and photography. Burger, beer, laughs. Accommodating staff.

My wife and I stayed here while on vacation in the Canadian Rockies and looking for affordable lodging near Lake Louise. We were pleasantly surprised. The hotel has a really charming old-world wood lodge feel and is really beautiful. It's actually the exact kind of place I would have pictured staying in the Canadian Rockies. The rooms are quaint, so if you're looking for luxury this is not the place for you. Although, I'm not sure why anyone would be spending anytime in their room when in Lake Louise. The hot tub on the roof with a view of Lake Louise was very cool and definitely worth the time. So if you're looking for a great price/quality ratio in Lake Louise this is it! The hotel itself was a 3/4-star experience, but what put it over the top and made the 5-star rating absolutely necessary was the restaurant, which was by far the highlight. We had one of the best meals of our lives in the Deer Lodge restaurant, no exaggeration! The food, atmosphere and service were all spectacular and if you're staying here, you absolutely need to eat here. We had the Buffalo and Elk plate, Gnocchi and Quinoa cake. It was all incredible. The beer and drinks were also fantastic. I also have to mention our server, Riley, he was great. By the end of the meal, I felt like he was more of a friend rather than our server. He took the time to talk to us about the area, gave us great advice and really was everything you would want from a server at a tourist area like this. The hotel is great, but I would come back again just to eat at this restaurant.

My fiancee and I stayed at deer lodge over the Easter long weekend for a wedding. Overall, it was a pretty average experience but the phrase "you get what you pay for" was definitely accurate in this scenario. My fiancee and I only paid 360 for 3 days and 3 nights, which for lake Louise, is an amazing deal. Again, deer lodge is an older building, which I'm sure adds to the charm but our weekend was filled with inconveniences that made our stay simply average. Firstly, we didn't have hot water for almost 2 days. That was a tad annoying as my fiancee and I love and need our hot showers. Secondly, this issue was paired with there being no hot tub available. I had heard from our first night, that one one of the bridesmaids actually got a rash from the hot tub so the staff had to empty the hottub and refill it again. We finally tried it out on Sunday and it wasn't super hot, and was very strongly beach scented. Overall, though the rooftop tub was beautiful and in an ideal location; no complaints about that at all. The service was ok in general except housekeeping ended up leaving a giant bag of dirty towels in our bedroom on our 3rd day there. There is no room service here at all, so I went down to the lounge to get some dinner and brought the plate up to our room. The room we had was again average. There wasn't a balcony and you have to hold the toilet handle for about 20 seconds before it flushes. The bed was super comfortable though, but limited storage in the room itself. It's a great location and an excellent deal, money wise. However, I envision that these types of issues will continue to exist at deer lodge so just be aware of the inconveniences you might walk into, unless you're ok with dealing with them for the price you're getting.

If you're in the area, I would highly recommend you go here for lunch. The food was excellent and the service was warm/friendly. Our server was Samantha and she was a delight . Ask her about her stampede story. Our party had the flatbread, bison burger and the tuna nicoise salad. Everything was great. We finished with their signature chocolate desert.

Lovely location, just a few minutes walk from the lake. Nice dining room with attentive staff and good food. The remainder of the hotel staff appears to be poorly trained and not genuinely interested in providing a good customer experience. The hotel is dirty, especially the carpets - disgustingly so in some places. They are out of basic supplies. We received poor, misleading, and even conflicting information from the front desk staff. I know hiring is difficult but that is no excuse for poor training. But kudos to the kitchen staff and of course the location is prime!

The hotel side of the house is certainly better then the restaurant. We stayed two nights and we're forced to book two separate rooms based on availability. No problems though as it's a touristy area and tight bookings are the norm. We checked in on the afternoon of our first day and the girl at the counter was very nice. She gave us our keys, and while she couldn't switch us to our room on the second day to save us a move, she offered to have our luggage moved the next morning which was nice of her. Our room the first night was a dump. It looked exactly like it probably did in the 1920's when it opened, only older. The room was roughly 12'x12' with a double bed, a rickety chair and desk, and a very small bathroom. No tv but that was not an issue. The next night our room was much nicer. I believe it was a "heritage room", but whatever it was called it was recently renovated and had a much cleaner feel. It also had a nice balcony with a mountain view. The bed in here was a king and it was WAY comfier then the prior night. Spend the extra coin and get the nicer room, you won't regret it.

The best food in Lake Louise and some of the best food I've had anywhere. We went there after a full day of hiking and the food hit the spot. I have vegetarian risotto and my daughter had the salmon. Perfect cooked and the temperature of the food was perfect. We finished off with an exquisite cheese cake. Server was amazing. Friendly,knowledge and he made us feel like we were the only people there. No rushing you out the door. Will come back when I visit next time

We didn't stay here; we were staying at Chateau Lake Louise. However, when we were told that we'd have to have dinner at the Chateau either at 5:30 or after 9, we decided to try the restaurant at Deer Lodge, a walkable half-mile from the Chateau. It was great. Our server, Bence, was friendly, knowledgeable, and competent. He recommended the Atlantic salmon and it was the best we've had in Canada. For example, the salmon at Coast restaurant in Vancouver was bland-tasting. (The very nice waitress whisked it away and gave me the excellent ling cod my husband had ordered.) We had a nice salmon at the Fairmont Jasper Park Lodge, but the one at Deer Lodge was even better, with a crispy crust and perfectly cooked insides. My husband ordered a honey brown ale, but the server brought a honey wheat ale by mistake. He offered to bring my husband the honey brown, but my husband tasted the wheat ale and decided he liked it. We also shared a plate of pickled vegetables, hummus, olive paste, and pita bread. I really enjoyed the pickled fennel and the cantaloupe marinated in mustard and sugar. We couldn't even identify the cantaloupe, but it was delicious. We're planning to return there for breakfast. So if you can't get into the stuffier Chateau Lake Louise (which does have magnificent views), try the Deer Lodge. The food is excellent.

Deer lodge is a gem in Lake Louise! It's rustic and has a hot tub on the roof with magnificent Mountain View's! It's older but that's what gives it its charm! They also have newer rooms so ask for them if you'd like the best of both worlds. The food at the restaurant is a must!!!!!

1) no ac, only hitter - an old hitter which making so much noise when you turn it off, made us wake up 3 times during the night, and even made the floor and bed to shake. There was a point we actually tought the room/lodge is about to explode. (the lodge give you ear plugs for it). 2) shower - temp of water kept changing every 10 seconds from fire hot, to ice cold. 3) the sink itself had two water faucet, one for super hot water, and the other for super cold water.. So every use of it included screaming.. 4) bathroom had no vent at all.. so if youre going number 2, the room gonna stink also. 5) more about its restaurant - too expensive and I swear the steak was so small I wanted to cry for its price The reason Im giving two stars and not one only, Is for the lodge crew, which was super helpful and friendly.

When we checked in, the staff was nice, but it seemed they overbooked our rooms, so they had to move us. They use regular keys, which while it has a nostalgia feel, it's not very secure. We ended up losing a key on the hike and they didn't have a key smith come out to change the locks, which I thought was interesting. It was very hot in the rooms, even in October. They didn't have air conditioning. They sent up a couple fans, which worked fine. It has an old cabin feel and while we liked that, there was water damage and mold on the upper walls/ceilings of the shower. I would stay again, especially due to the location and price to Lake Louise, but it isn't the most basically updated place. I love old cabin feels, but air conditioning, secure key locks, and no mold is a good start.

We stopped here after our road trip to Jasper! Parking and walking to entrance was a little difficult for people with disabilities. The restaurant is very nice as well as their staff. Nice fireplace and sitting area. Wild game on wall are fascinating ! We had the soup of the day, spinach and asparagus . It was ok. I ordered the caribou. It was medallions in a nice rich sauce. The medallions were tender and delicious. My friend had the mushroom risotto which she enjoyed!

We didn't make any plans for our Rockies trip, just stumbled upon treasure after treasure, and Deer Lodge delivered! Originally we were going to be in a tiny room with a double bed, but the front desk generously upgraded us to a heritage room (I think she called it), with a king-size bed, balcony with a little table and two chairs and a lovely view of the mountains. We cracked the sliding glass door at night to enjoy the sound of the stream rushing by. The room was impeccably clean, large, and comfortable. The bed and pillows were perfect, and I enjoyed the L'Occitane toiletries. WiFi was great. We didn't miss the TV for a second. The front desk kindly put our cool pack/cooler in their fridge because there wasn't one in the room, so we had cold champagne and tasty cheeses for breakfast. We could faintly hear people in the hall and a couple of times during our stay, I heard someone in one of the adjoining rooms if they made a loud sound, but otherwise all we could hear was the stream and birds. The historical hotel has narrow, confusing hallways, and fun little side rooms. If you want a cookie-cutter place that could have been plopped anywhere, there are plenty of other hotels around. I loved the character of the place. Star-gazing was amazing from the rooftop hot tub! We had a delicious dinner with amazing server Jonah (I may have this wrong), and in the morning, we planned our day in the main room in front of a roaring fire while another guest played the piano. It was fantastic!

No one at front dining area. We grabbed a menu from stack of printed materials, were chastised for getting menu. Maybe if staff were avail we wouldn't have made the mistake. reluctant to seat us without reservation, even though restaurant was empty. Server was quick to rush us as soon as sat down. Came 3 times in 5 minutes to take order...not professional. Menu was lacking in choice, especially for the area/guests you are trying to attract. Kitchen must be run by cooks not a chef. Very poor combinations, without a substitute selection. Salmon with coleslaw, warm potato salad and tartar sauce?! Web site says their was an extensive wine list...pages. I asked and was given a very short wine menu, maybe 8 selections. All very run to your local store to buy, at very inflated price. And bottle price was exactly the same as glass price...no discount for the bottle. After the bland main course, and wine selection ( I had a beer...1, wife had a glass of wine...1) we couldn't bring ourselves to try dessert. Couldn't leave fast enough. We did hear other guests that did arrive also complaining about the menu and poor attempt.

Great location because you can walk to Lake Louise so you do not not have to deal with the crowded parking situation at the lake, yet it's half the cost of the Fairmont, the only other option that's at a walkable location to the lake. I did not experience any of the dirty/dusty room conditions that others experienced. However, I did purposely book a room in the newer section of the lodge to help avoid it. The lodge staff were all very kind.

This is another Canadian resort hotel that I haven't actually stayed overnight. This property is owned by the same company that owns the Buffalo Mountain Lodge (Banff) and the Emerald Lake Lodge (Yoho). I have previously stayed and dined at the Buffalo Mountain Lodge and I think that this company has a really great service model. And someday I will stay here at the Deer Lodge, with it's handsome log building (some of it original), comfy and rustic looking rooms and the hot tub on the roof. The Deer Lodge is conveniently on the road to Lake Louise and at least from the Caribou Lounge has a pretty good view of the Glacier. I have also had a very good lunch in the Mount Fairview Dining Room.

There's a huge line between charming and just downright antiquated, and Deer Lodge has crossed it. Our visit was met with unclean rooms that lacked basics like temperature controlled water, and clean linens. There's no A/C, so if you're feeling warm, you have to open the window to get a cool burst of mountain air--no complaints here. But in our original room, there were bugs dead and alive on the windowsill because of a gap between the wall and the window. We contacted the front desk who offered us another room, uttering the words, "it's an upgrade." The room we moved into is about 3m x 4m, so I must be missing the added value. I appreciate their professionalism and the swift decision making to accommodate us. Now, some people may think, you're in the woods, its better than camping, but hear me out. After driving from Jasper to Lake Louise and spending a few hours hiking, the last thing you want to deal with at bedtime is unclean rooms and more bugs. Besides that, if you're making a decision about where to stay for an important event, like a honeymoon or a getaway, heed warning. Overall, I think Deer Lodge that serves a National Park with more than five million visitors annually is overdue for an upgrade in guest services and renovations.

I've stayed at the Fairmont Pacific Rim -- and that gets a five-star rating. Using that as a guide, this is sooo close to that, despite the vast difference in date of construction and facilities offered. No, there's no remote control of drapes and lights. No, there's no TV in the mirror of the bathroom. No, the carpet isn't designed to look like birch bark nor are the rooms built in asymmetrical design. BUT! It's in Banff National Park, and is a five-minute walk from one of the loveliest sights in the world -- Lake Louise. The building appears rustic and indeed some of the public areas have wooden beams and walls but the rooms are modern and nicely appointed with an awesome tub and a shower which actually has some pressure to it! Nope, no TV -- but free wireless Internet, so who really needs a TV? Plus, they will wheel a TV into your room with a DVD player if you want to watch movies. They have an outdoor hot tub with an amazing view of the glacier that feeds Lake Louise and the tub is open year-round. They also have a sauna and steam room. And they have extremely high quality meals provided in their lounge and their restaurant -- the quality nearly meets that of Eden, the five diamond restaurant in the Rimrock in Banff, and the price of a typical meal is half of a nearly comparable meal at Eden. Free parking (self-park at the Fairmont Chateau Lake Louise is $25, valet is $35) is a bonus. You do need to be able to climb stairs if you have a room that's not on ground floor, and there are a goodly amount of stairs so I'm not sure how wheelchair-accessible it is. Some rooms have balconies, which are soooo lovely. Don't worry about having a room facing the road; it also then faces the south sun and at night, hardly anyone uses the road. Jennifer M. reports in her review that the rooms are small -- our room, #36, was larger than most I've stayed in. One unfortunate thing is the thinness of the walls. Perhaps it is the ventilation shafts and not the walls themselves, but I could often hear my neighbours. Woe to you who shares a wall with a baby! I *love* babies but I don't travel hundreds of kilometres for a restful holiday to hear a less-than-twelve-month-old cry at 3am. EDIT: maybe it's the room doors that leak noise as I mostly hear folks in the hallways. I also love the Paradise Bungalows, but I think Deer Lodge has usurped the number one place to stay in Lake Louise from them! You won't regret staying here, I promise.

This was a nice place on the outside, getting into our room there was a beer can left from previous guest as well as a huge wet spot on the floor noticed within the first two minutes of arriving. The bathroom has blood stains on the curtain and no blow dryer in the room.

In a way I agree with the negative comments from certain people who called it a dump... For example there is one hallway on the second floor that literally I felt like I was in a horror movie like psycho... That part of the hotel is about 80 years old and it smells absolutely terrible like the worst mildew ever and stucco ceiling's are stained and the walls are really ugly... However fortunately I was in room 2027 which is slightly newer wing which I would recommend. The room itself was clean, not a terrible view, very comfortable beds and clean sheets and nice bathroom, nothing to write home about but it certainly could be much worse, everything is clean and that is the important part, and it smelled lovely and clean. Best of all the shampoos and conditioners and soaps and etc. were above and beyond, they were LOccitane!!!!!! The only other time I've seen those amenities was when my husband was with four seasons hotels head office for 25 years and that was the same quality we got in those bathrooms. However four seasons often charges $6000 to $40000 per room per night, I got this lovely room for three people for only $150 and that included a $30 delicious dinner charcuterie with a huge variety of amazing game meats and fresh made bread and even a fascinating pickled cantaloupe that was five months old... And two spectacular glasses of wine then also came to $30. Plus the location absolutely cannot be beat, obviously it is not quite as good as the Château Lake Louise which shares its driveway which is literally sitting on the lake, but it is even closer to the ski resort. All of this for $150. For the people who are complaining, honestly what do you expect for this price? The history of the place is incredible, did you know it started as a one room log cabin tea room hundred years ago, it's all the same original wood and post beams an incredible hi gorgeous Log cabin ceiling, and then expanded into the dining room and then expanded into a hotel. The lounge attached to the original tea room has an amazing comfy cheerful fireplace. I hate it when you go to restaurants and hotels for Apres ski and they have big fireplaces that are not turned on, but this one was always on which is exactly as it should be...And the restaurant was absolutely stunning, many thanks to my amazing waitress two nights ago Alyssa, she was spectacular and I suggested to her boss she needs a raise... And yesterday morning for breakfast Niall was wonderful as well. Can you believe I had a delicious bagel, Some great cream cheese and chives that did not come out of a stupid plastic package with tinfoil wrapping, and homemade marmalade and homemade Huckleberry jam, and everything came to $4.50!!!! That is great value. Yes they did have a nice hot tub with a great view, however it looks like it was built in the 70s and unfortunately the water was not really hot it was just tepid and it was also broken, doesn't give you any bubbles. What's the point in a hot tub with no motor. Anyway my kids and I loved it, thank you Deer Park we definitely will be back again next year PS If you are looking for a restaurant locally; Whatever you do, NEVER go to the Calgary restaurant The Guild. The insane manager literally called the police and tried to put me "under citizens arrest" for accidentally knocking over a glass of wine- see my full review here https://www.yelp.ca/biz/the-guild-calgary

If you can find some place else to stay, you should. The rooms are tiny, the beds are small, and the service leaves a lot to be desired. We didn't even have an electrical outlet in our room, and when we complained, the manager didn't seem to care about our disappointment--unacceptable considering the amount we paid to stay there.

Started off with a bad impression with 2 ladies at the front counter that looked like we were an imposition walking up to them. They asked if we were checking in with a tone of voice that was like "why haven't you spoken up already?" Not sure if it's that I booked using Hotels.com or if they hate gays but they gave us a tiny tiny room with maybe (big maybe) double sized bed on a third story of a hotel that had no elevators. The room smells like sewage and there's a crack in the door to the hallway. Not impressed at all

Multiple problems: 1. Booked one night in the old section, one night in the new much nicer section. I forget and they never caught it either - upon check-in this should have been noticed and I should have been told "back your bags and they will be in the new room when you come back" as it was at Bear Hill Lodge in Jasper. 2. Multiple times received incorrect and inconsistent information about shuttle to Moraine Lake. Eventually received the one page handout with correct info. This should have been given out at check-in. 3. No plug-in outside of bathroom that was accessible to guests. There should have been a power strip to plug in our phones, etc. No excuse for this missing as there have been multiple complaints about this in the past. 4. Service was very slow on the patio the second night (45 minutes to get ice cream?) . Part of the bill was knocked off for this but when we checked out the full bill was there - not what I signed. 5. Buffet breakfast was very overpriced and what was left at 10AM (closes at 11) looked like leftovers from people's plates. We would not have eaten it if the staff had said they were embarrassed and it was free. 6. Parking for latecomers seemed to be iffy. Recommendations: 1. Spend the money and get a bigger room otherwise decide if the pluses outweigh the negatives. 2. Pluses are short walk to Lake Louise without parking problems and unbelievable views from the hot tub. You have to decide if the negatives - and they are significant - are overcome by the parking/hot tub. Otherwise I would stay in the village. I know "big changes are coming" but nothing on this list costs money except for the $10 power strip. I have stayed here over 10 times between 1980 and 2010 with complete satisfaction. I was excited to take a new guest there and show her a great time at the inn. Sadly we were very disappointed.

I was so excited to be in Lake Louise. I found this cozy historic lodge through instagram. I'm so happy we stayed here! Sadly for us the rooftop hot tub decided to stop working during some -30/-40 Celsius temps days before we got there. The manager upgraded us to a gorgeous king suit with a magical view of Mount Fairmount! Waking up and seeing that was something of my dreams.

We stayed as an Xmas gift from my guy. The lodge was old and I liked it very much. The beds were pretty comfortable and the rooms were fair. Downside? No wi-fi and no hot tub available. Upon arriving the desk person was polite but a bit snotty as in - wondering why we didn't seem to like the lack of a hot tub (which was part of the draw to go there). The restaurant was nice, pricey, but the server was quite good/friendly. Oh and there was no t.v. in the room. So yeah $$$ for basically a bed. We've been home a few days now and I still haven't received my receipt (c/card req'd at time of check in) as perhaps they still don't have internet???? Ridiculous. I would have given this 2 stars but I did like the antique-ness of the hotel and really in Lake Louise, the price was fair considering what the other places are. Would I stay there again, NO.

10/03/15 - 10/04/15: Old property with much better lodging prices compared to Chateau Lake Louise It is a "tad" primitive compared to the Chateau. But who cares! It feels like a "hunter's lodge" with the Great Room log beam walls and ceiling. The restaurant is "old school" but nice. It's a short walk to Lake Louise.

A rustic cozy lodge right by Lake Louise(5min walk to the lake) The staff is very friendly, and the view from the hot tub is breathtaking. We are enjoying our stay as a family with our toddler. We booked a 5nights-stay, and upon checking in they upgraded our room!! We are extremely grateful and love our room:)

Perfect location for exploring Lake Louise. Cool old hotel. Fun room with comfy chairs and fireplace, a game room, a nice bar and restaurant, etc. When we were there the heat in the building was turned up way too high, so ask for a room with a window that opens on a second floor. Some of the rooms are small, but we didn't mind. Would stay there again.

We usually stay in Banff but I thought since we were skiing at Lake Louise; we should give this place a try. What a mistake!!! We had three rooms booked for our ski trip and all three stunk like something died there. The first thing my husband said was " I hope we don't get bed bugs". There are warnings on the taps because of the old plumbing that you may scald yourself. Also throughout the night the pipes were banging within the walls i.e. no sleeping. There is no elevator; so not handicap friendly. No TV's in any of the room and our toilet seat was broken off the hinges. There is very little parking; so good luck with luggage. We paid $360 for our room/ 1 night accom. and two lift tickets. Which seemed like a deal on their web site. I should have known better that it was too good to be true. It was not worth it at all and I will never stay there again. If I had the choice between sleeping in a cave with an angry bear or staying at Deer Lodge .........I would choose the bear!

If you can find another place, do so. This hotel is in a perfect setting but has cut up rooms to maximize money. My room was so small I couldn't change my mind. I faced a wall. It is antiquated and expensive. Stay somewhere else and come up to view the lake which is gorgeous.

Loved the location, and sleeping near the running water. Able to walk to Lake Louise. The room was very outdated and unclean. Sketchy bathroom. We got bed bug bites here, or from the previous night in Banff (Buffalo Mountain Lodge).

Over the top gamey restaurant. We had the elk rib eye and caribou medallions. They were great, well cooked. The presentation and service was really good. The place is a bit pretentious, but it's "high-end" so what do you expect. The portions were just ok, but very pricey. Certainly the opposite extreme from most places in Lake Louise.

Love the charm of this place. The location is fantastic, just minutes from beautiful Lake Louise and the famous Chateau. I'm a big fan of the black and white historical photos that They have posted around the lodge. It gives you an appreciation of the history of the area. They also have an awesome rooftop hot tub that has some spectacular views of the surrounding mountains at night. The rooms are cozy and the prices are reasonable for the area. Don't expect big rooms or tv's when staying at Deer Lodge. Looking forward to going back.

I thought this hotel was excellent! The front desk was helpful and friendly, shout out to Laura from Australia, she was a gem. There's a hot tub on the roof with an excellent view of the Victoria Glacier especially in the moonlight. Free wifi, no TV, but who needs it anyway! The rooms are delightfully charming and clean. Keep in mind this is an old lodge, walls are thin and by today's standards a bit small. Our room was comfortable and warm, a homey place to come back to after a long day of skiing. Highly recommended.

Our party had dinner at Deer Lodge restaurant based on yelp reviews. Starter plate was a Caesar salar which was the best part of the meal. I ordered Walleye, which was just ok, and those in our party ordered bison. The main dishes were just ok, not great. For desert, I ordered 2 scoops of ice cream. The scoops were tiny, and not particulary good. After eating in some great restaurants in Banff, Deer Lodge was a dissapointment. I'd say it's overpriced and underwhelming. There are several better restaurants in the area to choose from

I called this hotel, the Canadian hotel without stars!!.. It is just AWFUL!!.. I had to stay there, because I didn't make any reservation in lake Louise. And it was late to come back to Calgary.. But definitely I hope I will never have to go back there!!.. I paid 200$ for an ugly and small room... Which smelled horrible!.. If I could give 0 starts to a hotel I would give it to this one!,

Our hotel room itself was fine, it is a very old hotel so you have to take that into consideration. The LOCATION is the draw thus the high price. The rooms are small but our bed, a king, was super comfy and we had a great view of the glacier from our balcony. Only a team minute walk to Lake Louise which is huge as the busses are never ending and parking full by early am. The front office staff was great. The restaurant management needs improvement and more staff! The service staff also need some improvement. Who ever is in charge of the coffee/ tea service in Lady Agness room needs to be more attentive. Only 5 travel cups the first day, none the second. I had to go tell front desk they were out of water and coffee and it was only 9 am. When paying for this much for a hotel one would expect all the service staff to look more presentable instead of baggy pants, t shirts and a housekeeper running around in his socks listening to a talk show on his phone about Psychopaths . The hallway to the laundry room has a big sign that says keep clear but, there was just a narrow space to walk through the whole time we were there because of housekeeping carts. I am positive this is a fire hazard. I think with some more attention to detail, more staff that is trained and presentable, it could get 4 stars, five if remodeled.