chides2017
Google
During Hurricane Melissa, I had the privilege of staying at Deja Resort in Jamaica, and I cannot express enough gratitude for the incredible staff who made this experience feel like being with family. Being a solo traveler is hard but going through it while facing a natural disaster is quite frankly a stressful situation. This boutique hotel truly became a safe haven in every sense of the word.||A heartfelt thank you to Ms. Walker, who went above and beyond to check on me constantly throughout the storm, ensuring my comfort and peace of mind. When the storm worsened, she even checked me back into the hotel with safe accommodations, making sure I was cared for and secure. I also want to recognize Mr. Phillip Russell, the owner, along with the maintenance team—Jermaine and Niketo—and the security staff. They were literally dodging debris—zinc rooftops, stone boulders, palm trees—putting their lives on the line as they bravely stayed outside through harsh wind and rain, working tirelessly to secure the property and ensure every guest remained safe.||At the front desk, Shane, Roshon, Ashley deserve special mention for their incredible patience and professionalism. They faced endless requests, complaints, and anxious guests, yet managed it all with grace, calmness, and genuine smiles throughout the ordeal.||The culinary team—and waitstaff, Pete, Marvin, Jaedon, Satia, Nadine, Crystal, Dana, Travia went above and beyond. While other hotels were handing out snack packs, we enjoyed delicious, freshly prepared meals: ackee and saltfish, oxtails, seafood dishes, made-to-order plates, and tasty soups with every meal. Their comfort food brought joy and warmth in the darkest of times, and their dedication was truly heartwarming.||What moved me most was realizing that these employees were going through their own despair—losing belongings, furniture, even homes—while still showing up with strength, smiles, and compassion. Many were trying to reach their own families yet continued to care for guests as if we were their own.||Special thanks to MVPS Nellie and Leonard for entertaining us and treating us with an over showering of love! Thank you||Please, if you ever visit Montego Bay, consider staying at Deja Resort—or donating to support this marvelous team. They represent the true spirit of Jamaican resilience and hospitality. I will never forget them. Also, you can give to their official GoFundMe.