Zarina Z.
Yelp
I hate giving reviews like this, but after waiting over an hour, and we are only two wines into our wine tasting, I feel like I need to say something -
Now, to start the review off positively, like all the other reviews mention, the location is gorgeous. The wine tastings are in a patio and there is plenty of space to folks who want either shade or sun.
We were the last tasting of the day (2:45 seating) and were seated quickly, but then our original server (blonde woman in her 30's) seemed to either change jobs or forget about us. I had to flag over one of the other servers (an elderly woman) who brought over our second wine.
The table behind us was assigned a different server and seems to have received way better service. We have not been checked on once, even after I flagged down the server, explaining to her that we were confused as to whether we had to "do something" to receive the rest of our wines, as we had been waiting for an hour after our first tasting.
I am mortified because my partner has been a member for the past five years and this is the worst service we have ever received. It is especially disappointing because the other tables all seem to be getting waited on faster, and also were waited on with a warmer reception- and, the only explanation that I can think of is that my partner, last name "Gonzales," does not "blend" in with the rest of the typical clientele, if you get my drift. We were dressed appropriately, were polite, patient, and did not cause any scene. As I sat back and watched how the other tables were treated though, and we waited for some form of service or acknowledgement, all I kept thinking was, "Microaggressions abound." If this institution was intent on making the one Latin American couple unwelcome, they certainly succeeded at that.
Now, the service did improve once my partner went inside - he explained that we have been here for an hour and 15 minutes, just had two wine tasting, and did not want to waste anymore time, and that we preferred just to check out. The man inside apologized and took over our table after that. By that time though, my experience had already been spoiled and I had no interest in continuing the wine tasting. My partner seemed to enjoy the rest of the experience - or, at least tried to make the best of the situation.
To provide a bit of a charitable assumption, perhaps we were just unlucky and assigned the worst server to ever be employed at this establishment, but, just to err on the side of caution, BIPOC folks, BEWARE.