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We kicked off our celebration with a great dinner at Komorebi Teppanyaki. Chef Carlos prepared a delicious meal while entertaining us, and the friendly staff—Karla, David, Azael, Diego, and Manuel—made the experience even better.||The breakfast was fantastic with a cozy buffet and first-class service from Musio and Nashial. The rooftop pool was a peaceful escape, where bartender Moises crafted delicious cocktails and even brought ice water for my furry friend. Dinner at Huichol was great with a themed buffet, and Raul and Angel enhanced our experience.||We had breakfast at Huichol, enjoying fresh, locally sourced cuisine. Oscar checked in on us, while Alejandro and Marco Antonio provided excellent service and introduced us to a delightful local hot sauce.|At the rooftop pool, Moises served our usual cocktails and our pet’s iced water, with Musio providing snacks. Both were attentive and professional.|For dinner at Komorebi Teppanyaki, Azael, David, and Manuel greeted us warmly. Chef Gerardo entertained us with a live cooking show, and Captain Miguel ensured we were enjoying our stay. Irlanda and Cristian decorated our anniversary desserts, which were both beautiful and delicious.||Salvador, Alejandro, Jonathan, Suzane, Guadalupe, Octavio, and Wendy made our breakfast special by catering to our preferences.||At the Tzicuri Spa, Yessica and Maritza helped with check-in, ensuring we felt comfortable. Luisa guided us to the locker room, and we enjoyed the peaceful hidden pool. Fabiola and Yazmin escorted us to the massage room for a wonderfully relaxing experience—highly recommend it!||Dinner at Salt and Thyme was delightful, with attentive service. On our last night, Chef Osman, Paola, Esteban, Samuel, Alejandra, Axel, and Leonardo surprised us with a special dessert that said, “Have a nice trip.” This thoughtful gesture truly enriched our stay.||The hotel is a hidden gem in the forest, offering a modern setting to disconnect from daily life. The attentive staff, from servers to housekeepers, made us feel welcome, and they were especially kind to our pet. Thank you all for making our anniversary trip special! We’ll definitely be back!||However, I was disappointed with the service at the front desk and the elite member concierge. Despite being a Marriott Platinum member, I was initially told we could only have a standard room due to our pet. Later, I found upgraded rooms were available for pet owners, and customer care helped secure this upgrade. When I informed the concierge, he treated it as a significant exception, which felt puzzling given my membership perks. Additionally, he forgot to provide my welcome gift. Overall, my stay was affected by the lack of transparency from the concierge.