Delta Hotels Riviera Nayarit, An All-Inclusive Resort

Hotel · Bahía de Banderas

Delta Hotels Riviera Nayarit, An All-Inclusive Resort

Hotel · Bahía de Banderas

1

Carretera Punta Mita KM 0.2, 63734 Cruz de Huanacaxtle, Nay., Mexico

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Delta Hotels Riviera Nayarit, An All-Inclusive Resort by null
Delta Hotels Riviera Nayarit, An All-Inclusive Resort by null
Delta Hotels Riviera Nayarit, An All-Inclusive Resort by null
Delta Hotels Riviera Nayarit, An All-Inclusive Resort by null
Delta Hotels Riviera Nayarit, An All-Inclusive Resort by null
Delta Hotels Riviera Nayarit, An All-Inclusive Resort by null
Delta Hotels Riviera Nayarit, An All-Inclusive Resort by null
Delta Hotels Riviera Nayarit, An All-Inclusive Resort by null
Delta Hotels Riviera Nayarit, An All-Inclusive Resort by null
Delta Hotels Riviera Nayarit, An All-Inclusive Resort by null
Delta Hotels Riviera Nayarit, An All-Inclusive Resort by null
Delta Hotels Riviera Nayarit, An All-Inclusive Resort by null
Delta Hotels Riviera Nayarit, An All-Inclusive Resort by null
Delta Hotels Riviera Nayarit, An All-Inclusive Resort by null
Delta Hotels Riviera Nayarit, An All-Inclusive Resort by null
Delta Hotels Riviera Nayarit, An All-Inclusive Resort by null
Delta Hotels Riviera Nayarit, An All-Inclusive Resort by null
Delta Hotels Riviera Nayarit, An All-Inclusive Resort by null
Delta Hotels Riviera Nayarit, An All-Inclusive Resort by null
Delta Hotels Riviera Nayarit, An All-Inclusive Resort by null
Delta Hotels Riviera Nayarit, An All-Inclusive Resort by null
Delta Hotels Riviera Nayarit, An All-Inclusive Resort by null
Delta Hotels Riviera Nayarit, An All-Inclusive Resort by null
Delta Hotels Riviera Nayarit, An All-Inclusive Resort by null
Delta Hotels Riviera Nayarit, An All-Inclusive Resort by null
Delta Hotels Riviera Nayarit, An All-Inclusive Resort by null
Delta Hotels Riviera Nayarit, An All-Inclusive Resort by null
Delta Hotels Riviera Nayarit, An All-Inclusive Resort by null
Delta Hotels Riviera Nayarit, An All-Inclusive Resort by null
Delta Hotels Riviera Nayarit, An All-Inclusive Resort by null
Delta Hotels Riviera Nayarit, An All-Inclusive Resort by null
Delta Hotels Riviera Nayarit, An All-Inclusive Resort by null
Delta Hotels Riviera Nayarit, An All-Inclusive Resort by null
Delta Hotels Riviera Nayarit, An All-Inclusive Resort by null
Delta Hotels Riviera Nayarit, An All-Inclusive Resort by null
Delta Hotels Riviera Nayarit, An All-Inclusive Resort by null
Delta Hotels Riviera Nayarit, An All-Inclusive Resort by null
Delta Hotels Riviera Nayarit, An All-Inclusive Resort by null
Delta Hotels Riviera Nayarit, An All-Inclusive Resort by null
Delta Hotels Riviera Nayarit, An All-Inclusive Resort by null
Delta Hotels Riviera Nayarit, An All-Inclusive Resort by null
Delta Hotels Riviera Nayarit, An All-Inclusive Resort by null

Highlights

Nestled in the lush Riviera Nayarit jungle, this upscale all-inclusive resort offers breathtaking mountain views, exceptional service, and a serene escape for families and couples alike.  

Featured in Conde Nast Traveler
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Carretera Punta Mita KM 0.2, 63734 Cruz de Huanacaxtle, Nay., Mexico Get directions

marriott.com

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Carretera Punta Mita KM 0.2, 63734 Cruz de Huanacaxtle, Nay., Mexico Get directions

+52 329 689 0447
marriott.com
104992478524164
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@deltahotelsltd

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Last updated

Jul 10, 2025

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"An all-inclusive Marriott hotel located in Riviera Nayarit, Mexico."

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valentina r

Google
We visited in January 2025 for 8 days - 2 adults and 1 child. We had an excellent experience. The hotel is clean, buffet food options are great and tasty. There is a daily pool side taco bar where the tacos are handmade and grilled to order on an open fire grill! The teppanyaki restaurant is wonderful. The many pools are all different temperatures so everyone can find the one they like. Easy access to beach with shuttle. Not a single mosquito. Lastly, the staff are exceptional - very friendly, knowledgeable, and helpful. Special shout out to Jose the lifeguard and Nancy the kids coordinator - they learned my kids name on day 1, greeted her every day, and had great activities - she LOVED the attention!

Maryna Horyun

Google
A Magical Oasis in the Jungle This resort is a true escape, surrounded by lush greenery that makes you feel like you’re living in the jungle. The views from the rooms and balconies are breathtaking, and the serene atmosphere is perfect for disconnecting from daily stress. The grounds are beautifully maintained, and the staff are exceptionally friendly. We stayed in a new Superior room, and the large property is easily explored using golf carts. There are activities for kids, like evening movie screenings, though no dedicated Kids Club. With only 500 rooms, there’s no overcrowding, long lines, or noisy distractions. However, this resort isn’t for those seeking loud discos, large crowds, or 24/7 entertainment. It’s ideal for nature lovers who value peace and simplicity. Dining options are limited, with one buffet and a Japanese restaurant (one reservation per stay), but the Beach Club’s grilled lunches and the Pool Bar were excellent. Overall, a perfect retreat for those craving tranquility and a connection with nature.

Tanya L

Google
Best expresso maritini’s are by Manuel in the Lobby Bar! It made our mornings so much more enjoyable and ready to start our days! Thank you Benny for making our nights in the lobby bar also amazing with great Cosmopolitans and lots of laughs. Raoul was the best driver shuttling us up and down the resort with smiles and laughs. A huge thank you to Roberto at the front desk for assisting us in a late arrival due to delays in our flight making sure we still got a yummy dinner as the buffet was closing! Recommend the media Luna pool for drinks and snacks, shout out Erik and Jesus! I loved my time here and will recommend to all that ask!! Gracias!

Samantha H

Google
We came with a bachelorette trip to celebrate our bride in a relaxing and beautiful environment. This place checked all of our boxes!! The wait staff was phenomenal at all of our restaurants and bars throughout our stay, special shout out to Jose in quesadillas de bufet huichol. Regino, Juxiri, Mayra, Lupita, Daniela, Joseph, Jhonatan, and Emilio! We interacted with all of them through our our stay and they made us feel so welcome and pampered! From remembering our names and preferences to surprising us with delicious drinks and snacks, they all went above and beyond to make our stay truly special. You HAVE to get omelets from Jonathan when you’re here!!||We also booked an appointment at the spa with Fabiola and had a great and relaxing time! We booked the spa delight, and it was SO worth it, I honestly wish I had booked a longer treatment! The facilities were beautiful and we felt so pampered during our appointment and after!||Finally the cart guys were all on point! So hilarious and timely! Special shoutout to Victor, he was so funny and great!

keimo03

Google
We spent 5 days here and we completely enjoyed it. The service is top notch! Benny the bartender, Enrique the waiter, and Ulises the driver were the BEST! Yes when we first got there, there was an issue with our room. The staff took care of the problem and moved us the next day, WITH an upgrade! Everyone was pleasant and welcoming. The beach is nice and the trip is only a quick drive away. Its budget friendly and great for families.

Sarah Beckcom

Google
Wonderful small resort in a very quiet area. Perfect for a quiet get away if you're looking to relax. Limited food selection, but for the cost it cannot be beat. Vanessa served us every morning for breakfast and she was so friendly, helpful, and went above and beyond to make us feel at home! Alma checked us in and after our cards had an issue, she was patient while we called them to get it resolved! We will certainly be back to this property and it is a wonderful spot for kids too!

Christopher Reid

Google
Stayed for 5 days and had an excellent time! The resort was incredibly clean, the staff was friendly and polite, the buffet changed daily and the Teppanyaki restaurant was fantastic! All the pools were clean and maintained, our room was very clean and was serviced daily, and the general areas all looked well maintained. The “natural pool” was our underdog favourite, as it was always quieter and was close to the delicious taco truck! They’ve done a lot of planting around the resort and as it grows in, it will look even rainforest like. Ulisses was a great tour guide and porter getting us to our room quickly and with some great tips. Alberto was incredibly kind and caring and always made sure we were enjoying our stay. The trip to the beach club was quick and easy and the services at the beach club were very handy and the food and drinks were great. We would recommend the resort and would definitely stay again.

SenseOfAdv

Google
The poolside servers were very attentive and offered delicious drinks. Great service everywhere. Plenty of hot tubs for all. You can be well protected from the sun. Take the shuttle to the beautiful low-key beach. Also good for getting an Uber or taxi for day trips.

Adela M.

Yelp
We really enjoyed this tucked away hidden resort. This was the second all inclusive hotel I have ever been to but this is an example of how it can be done right. The hotel is hidden in the mountains but once in, it's hard to not fall in love with this sprawling space. The mountains make the terrain hilly but the staff is ready to give you a ride. The food experiences were great and the drinks were amazing! The staff was the best, Eric in the moon pool was hands down the BESTTTTTT!!!! We loved all the little activations, the food cart and the taco stand was amazing. We did movie night, karaoke, the Japanese restaurant, trivia- we did it all. My daughter loved the 24 hour pantry! We would rebook in a heartbeat.

Nadi M.

Yelp
We stayed here last year and we had amazing experience. Nice front desk staff, awesome driver (Victor) who also gave us the tour of the resort the first day. Hotel-room looked clean and modern & has balcony with amazing views. There was also a mini fridge (stocked with beer, water and snacks) Excellent bar tenders with consistency throughout the resort bars! (best Bloody Mary which I've tried) Near with pools you can enjoy amazing food and drinks! Buffet can satisfy you with many varieties of food as well your basics. It was perfect vacation and this year we decided to go back to this same hotel (and we are so exited for opening lazy river and additional pools) We truly had an amazing experience e and can't wait for our return! Review will be updated after 2024.. See u guys soon

Elaine C.

Yelp
Service- 4.5 stars Location- 3.5 stars Food-3.5 stars Drinks- 5 stars State of buildings/environment/cleaning- 2 stars Value- 3.5 stars The best thing about this place is the service, everyone is friendly. Shout out to Tania at the front desk who lent me 2 pesos of her own purse to make sure I had enough to pay a taxi. Jerry/Gerardo at the beach club also provided excellent service. The worst thing that happened is that they were testing each room's fire alarms at 5 pm and setting off all the alarms. I appreciate them testing but some headsup with a note in advance would have been nice so we could have made plans to clear the building/room. Location- this property is not on the beach but has its own private beach club which is very nice (shuttles on the hour 11-6), the property is on a hillside and requires you to either walk up steep hills to reach your rooms and pools, or take free golf club cars up and down. We usually walked but sometimes took shuttles and didn't have to wait usually more than 5 minutes Pools: no jacuzzi but 1 "natural pool" (no bar) and one main pool (water very warm) and the ocean club. Restaurant/ food- the best meal of the day is lunch (2 places open with choices including ceviche), breakfast and dinner buffets are just ok but include an action station, they have a Japanese restaurant that requires reservation that is "ok" by American standards but the chef puts on a good shows. The buffet was extremely warm while we were there because the AC was broken. There is no room service but there is a 24 hour pantry that only has light snacks like pastries, a coffee machine, froyo machine, cereal, chips and sandwiches (the Pastries and sandwiches don't look super appealing) Drinks: all the drinks we had here were great, the quality is very good l. Our only wish was there was a dedicated coffee spot Amenities- there are no classes or real events here, so honestly can get boring if you just stay at the property. The wifi is strong but you may want to bring a book (or book excursions). There is a spa but we didn't use it. State of the property: despite it not being fully built a lot of things are falling apart due likely to poor quality workmanship. Missing tiles in the pool, cracks in the shower, a rusty screw as a door stop, cracks in the vanity, dust not cleaned our entire stay. The resort is supposed to be 5 stars but worksmanship is 2 stars. Most of the public women's bathrooms have doors that don't latch Note on transport: not many Ubers come by here, unless you have your own car can be difficult to get around. You can ask the hotel to call you a taxi Atm and $- none on property, but the hotel will exchange small amounts of $ to pesos for you Tipping: tipping is not usually part of the culture in Mexico but I noticed that at the buffet and at the Japanese restaurant they will give you a "receipt" just so you can leave a tip. As an American I tip anyway but maybe disconcerting if you are not used to it. Note we were here before the giant pool Complex with water park opened. Once that opens there will be a lot more pools/hot tubs available.

Bill

Yelp
It's a nice property, lots of greens. I must say we were disappointed with the food. There are not many vegetarian options. And during the day they o ly have the food at the pool which isn't great. There is no pasta in the property ;)) . The rooms are not bad. The service is just OK. I don't think we'll be back

Mileena D.

Yelp
Absolutely beautiful resort located in a secluded area that makes you feel like you're in the jungle. There was barely anyone at the resort while we were there so everyday 90% of the pools were vacant and it felt like we had the property to ourselves. There are so many pools and jacuzzis to choose from, a water park, and a lazy river. The service is usually pretty prompt when it comes to getting food or drinks. The buffet is only open from 6-10pm for dinner which to me is very late and only gives you the option to eat at the pool bar which sucks. Buffet dinner food was not great every single day, I feel like they didn't keep it stocked and the food was room temperature or soggy. The Japanese restaurant you have to reserve for also served room temperature miso soup and soggy tempura which I'm not sure how that's possible, and the main entree itself was mediocre at best. I was just really disappointed with the food options. Breakfast buffet was not bad. There is a shuttle to take you to a beach club which is close to markets you can walk to. The beach itself is pretty, but be cautious as it's very rocky and you'll get cut up in the ocean. The food and drink options there are good. Service overall is very prompt and everyone is friendly. The walk to different areas on the premise can be inclined, but they have golf carts to transport you. Also, getting an Uber here is quite tough. Not sure I'd come back because the awful food options.

Natalie F.

Yelp
Super chill. There are so many ways to mix-up your trip while staying here to create the vacation you wish. If you want to stay on the resort and never leave, you'll have a very relaxing time. If you want to venture out to Sayulita, Bucerias or Punta Mita, you can do that also with little hassle. Taxi's can pick up from this hotel by call from the concierge. Claims to be a 5-star but I wouldn't say that it is just yet. However, for the price in comparison to other all-inclusive resorts by Marriott, Delta is very fairly priced (49K Bonvoy points or $200-300/night). There is no room service; the only 24/7 food option is The Pantry, which serves continental items, fruit, salad, and sandwiches. We were in room 4022 or 4002, but either way we were in a tower facing the ocean and the mountains. It was gorgeous and had the best view. I wanted to look into a villa with an outdoor tub however, the concierge stated the 4000's in the tower have the best view because they're higher up & facing the ocean and I'd have to agree. Our room was gorgeous, loved the bamboo vaulted ceiling with the huge walk-in shower and comfortable king with overhead reading nightlights. The resort grounds are large, you get around by golf cart. I have read reviews that they take up to 20-minutes to arrive, which was not the case for us. The longest we waited was about 3 minutes. In fact most times, there was one waiting outside the tower. The drivers were THE BEST, their humor, care, and service was outstanding! The entertainment is pretty low here, which is why I think it's more of a relaxing few days trip rather than weeks at a time. I did not see many children. However, when the waterpark opens this Summer, I think that will change everything. Their bar is open until midnight, no music, but TV's. The bartender, Carlos, is so awesome! He made our two nights at this resort very fun! Carlos, if we ever come back, I hope that you are there. You are a gem at this resort and have so much respect for Santa Claus! LOL Teppanyaki is only open 3-days/ week and found it to be average in terms of authentic taste. I'd give it a 3/5. The buffet was a hit or miss but always had something for each of us to fill up on. The best was the ala carte lunch. The watermelon salad, fajitas, and tortilla soup were amazing. The breakfast buffet with green juice, fresh fruit, granola, eggs, and smoothies was great! The food at their beach club Tonati is really good! It's part of their hotel, also all-inclusive and a 10-minute shuttle ride from the resort. The beach club is beautiful, the amenities are amazing. The fact they provide transportation, food, drinks and a private club on the beach made this stay extra sweet for me. They also have a stationary tacotruck some nights out of the week that is walking distance to the bar. 2 pools; one main with a small restaurant for poolside food/drinks and the other has natural elements for a more peaceful atmosphere. Two bars; one in the lobby that was closed and another by the buffet and teppanyaki restaurant. Cons: - No bedside chargers - Needs better options at The Pantry. Protein bars, dressing for the salad jars, berries, and electrolyte drinks would really elevate it. - Hard to get an Uber from here but, to here, is no issue. Noise from the construction on the waterpark was minimal and very light, the thing is almost finished. It's not all day either. I slept like a baby. Great place!

Nicole N.

Yelp
Delta Hotels Riviera Nayarit is part of the Marriott group, one of the select all inclusive resorts under the Marriott Bonvoy programme in Mexico. The natural jungle-like resort is located 30-45 minutes from the Puerto Vallarta airport. Although classified as five star resort, this resort is more a four star hotel with one specialty restaurant (Teppanyaki/ Japanese cuisine), two outdoor pools, a beach club, and an upcoming water park debuting in March 2023. There are multiple villas, each room has a bath tub, and a walk out balcony. Five star resorts of this category would have more fine dining options including 24/7 room service. The staff here were wonderful- always courteous during check in/checkout, walking around the resort grounds, and at the restaurants. The best part of the hotel was the Tonati beach club, a ten minute complimentary shuttle ride from the resort. The ceviches, nachos, and tostadas are a must try. I would have given five stars if the breakfast buffet and dinner buffet options were higher class. I suggest staying at the resort Thursday through Saturday. The dining options are best on those days. On the weekdays, there is currently loud construction for the waterpark. Make sure to stop by the Huichol restaurant for Saturday evening a la carte dinner.

Melineh H.

Yelp
Stayed here May 12 for 4 nights/5 days. None of the reviews on Yelp reflect the REALITY that is this resort and are extremely vague- hope mine helps the next guest. This review will be long but is important to those that will be investing time and money for vacation here. Pros: Check in is pretty easy and the exposed 'lobby area' is beautiful/minimal designed and automatically you feel zen. (until you experience the con's below) Shuttle service from the hotel that is nestled in the 'jungle' to the Beach club is pretty timely. Breakfast buffet has a nice variety of foods with beautiful views of trees/plants resort has planted. Luciano at the Tower 4 bar/pool area was hospitable and as fast as he could be considering there is a shortage of staff. Food by the pool is a 4/5 and is your usual pool munchies. The Pools that ARE built so far ARE relaxing and clean. (Tower 4 pool is surrounded by lush jungle landscape/ the 'Natural pool' has NO food/drink service but very serene. Rooms are beautiful with high vaulted ceilings which include a massive teak shower. Property is clean and new (only 9 months so far) Food and drinks at beach club are good (4/5) and much better than resort.(2/5) Cons: Where do I start? Firstly, I got stung by a Sting Ray on the bottom of my foot first day swimming in ocean at beach club. NOBODY at the beach club had an emergency kit, or knew how to help me. They just stared at me as my foot bled profusely on a single towel I was given. Only until another tourist came by with some 'special cream' and my friend google what to do, did the bleeding stop and my pain subsided after 60 minutes. It is a MUST that staff have emergency help on hand at beach clubs- especially if they are associated to a high end resort. Its Dry season- therefor, what the photos show is not real. There is NO rain hence no 'jungle'. My view was of dry burned trees that will one day soon thrive and be green. Do not fall for the current 'renderings' they have posted on the website. There ARE many plants that the resort has planted and maintain daily which do help you feel like you are in a more tropical atmosphere. this is a NEW hotel- 9 months old. It is STILL In construction and will be completed June 2023- it will include a lazy river, more restaurant options and pools. With that being said, they should NOT have opened until it was at least 75% complete. I feel like I was mislead by the pretty pictures on trip advisors posted by the HOTEL. It is NOT complete- most of the property is contractors and construction. I was told we would not hear construction. I heard jack hammering EVERY.SINGLE.MORNING from Tower 4. Starts at 7 am and ends around 3 pm. (I chose tower 4 because the reviews on trip advisor said its the closest to the pool that serves food/drinks) and has best views. NO MANAGEMENT- I consider myself the queen of Puerto Vallarta; I have stayed at over 7 different resorts and over 30 visits. (that I can remember off hand) and can name the Manager/Head contact person at each hotel. This hotel has NO leader- the staff is new and not trained therefor its complete chaos. ****To get to various areas of the hotel you need GOLF CART SERVICE- to receive this, you call downstairs. Hotel guests were literally arguing over the golf carts like the boats when titanic was sinking. Wait times for golf cart can vary from 5 minutes - 20 minutes. There is only ONE restaurant open at night- Japanese night was decent. Grill night at a little garden area was fun. However, we left 2 nights to restaurants outside of the resort for SPECTACULAR Food. Food at the resort is extremely basic for dinner. To get a TAXI is a nightmare- we would ask the front desk and remind them and the entire shlep took over 45 minutes each time. VERY disheartening start to dinner. Drink quality is weak. Yes I understand most all inclusive hotel drinks are weak but I assumed since this is a 'Marriot' built resort, it would have better quality alcohol. I felt like I was drinking virgin drinks at the resort. No Corona, C list quality vodka, Cheap 11% sparkline wine. Apothecary is TERRIBLE. I totally forgot my shampoo/conditioner and had to use what the hotel supplied. AWFUL! I couldnt even brush my hair after each shower as the conditioner was horrible so I would just put it up in a bun. My hair was so dry and damaged after the trip I had to apply 3 masks in a single night upon arrival. In comparison, my last PV trip to Estancia Villas supplies included L'occitane apothecary which is what I expect with $$$$ resorts. Anyway, I have a meeting and I am going to land the plane. My friends and I are 'cup full' type of people so we made the best of just being away and luckily have the ability to come back whenever we want - many people do not have it that easy and have to plan around kids/money. This review is for those. Dont stay here until its complete.

Rachel E.

Yelp
We arrived during the first week of September, which is in hurricane season. Luckily, it only rained at night so we experienced beautiful sunny days during our stay and the greenery was breathtaking. Being in the jungle is incredibly peaceful and so beautiful. Pros: ⁃ The front desk is very helpful and attentive. Shoutout to Jade! ⁃ Scenery, it is green everywhere! Incredibly picturesque and peaceful. ⁃ The room was very spacious and the bed was so comfortable! Beautiful design. AC worked very well. ⁃ Customer service. Everyone was incredibly hospitable and kind. ⁃ Spa. It was AMAZING and I am someone that has experience with many spas. It was so tranquil and the service itself was wonderful. Shoutout to Maritza and Francis, our massage therapists! We loved the outdoor rainfall showers with plants, beautiful couple villas, pineapple water, private pool, and aromatherapy massages. Unforgettable. ⁃ The food at the buffet could be improved, but Media Luna and tepenyaki cuisine were delicious! The ceviche and fries at media Luna are amazing. Shoutout to Luis, our server. ⁃ Golf carts were helpful and fun around the premises. ⁃ The beach club was a bit understaffed but it was still a nice experience. The hotel provides a free shuttle service to get there and back which was convenient. Cons: ⁃ There really weren't any planned activities at this hotel, which made us a bit bored at times when we finished our pool or beach outings. ⁃ We woke up to construction daily which was not very pleasant. ⁃ The shower heads in our room should be replaced due to water leakage, it would spray everywhere. There was no hot water, but we adapted since it was pretty warm outside. ⁃ We experienced multiple power outages and believe it contributed to our TV not working after the second day. ⁃ Although staff was great, sometimes it took a long time to get food or a golf cart. Especially at the beach club, it took an hour to get our food when we were on the beach itself as opposed to seated tables. There was one waitress who was serving everyone, and she was wonderful, but that is probably why there was such a delay. Despite needed improvements, it was a wonderful vacation and I would love to come back once the water park is open and construction concludes. Thank you to the wonderful staff!

Deidra B.

Yelp
Loved it. The food, the views.... Amazing. I travel allot, have been to many resorts. If i had a complaint, the only thing would be its very quiet. No music at the pools and no night life. Its very low energy. A week here was too much. If you're ok with quiet and no activity, it's perfect. Giving it 5 stars cause its new and still growing. Would try it out again!

Rhonda H.

Yelp
I so wanted to be able to have great things to say about this place, but they have made it increasingly difficult to do so. I will try and make this as brief as possible, but it might be hard. Though the location and destination are absolutely beautiful, the fact that they have only been open 10 months and are trying to work out the kinks, while still entertaining customers, makes it very difficult. The rooms are beautiful, the resort is beautiful, but the lack of attention to detail and the shortcomings make this a place one you should overlook. First off, nobody wants to hear construction during their vacation. If you need to shut down for a couple of weeks while you're upgrading the resort, great, but nobody comes to a tropical jungle resort to hear city sounds. I don't want to hear the Jackhammer, I don't want to hear steel being cut, I don't want to hear anything at 8 a.m. in the morning. If that's the case, I could just stay in the city. Now let's talk the most important thing, the food. This is what all inclusive centers around. When I tell you the food here was absolutely unbelievable, unmitigable trash, that would be an understatement. Nobody comes to Mexico to have fries and chicken wings as the best thing. I can't get that in the states. Couple that with the fact that all the restaurants and food supplies shut down at 8, so you're virtual left starving. They don't offer any delivery systems, they don't offer any type of GrubHub, they don't offer any suggestions to find outside food, you're literally stuck with what they have here. I liken it to prison. I didn't pay thousands of dollars to come to prison!! Your staff at the front desk are absolutely no help either. Marriott Bonvoy, you absolutely 100% need to do better! Were it not for a Guillermo at the front desk and Carlos my bartender, you would receive no stars. As an entertainment journalist, I will do everything in my power to bring attention to all the things that you are lacking until you make it better. This is absolutely unacceptable.

Fernando V.

Yelp
We had a great experience staying in this all inclusive hotel. As expected, the hotel included all food, drinks, and access to the beach club. The hotel itself is really nice and has a new feel to it. The staff is very friendly and welcoming! The one downside is that half of the resort is under construction so expect a bit of noise by the pool. Another downside is that the food is not amazing, it was good, but nothing to brag about. I did enjoy the proximity to other towns (Sayulia-20mins and San Pancho-35mins). I would definitely come back to this hotel.

Nerissa W.

Yelp
The hotel is upcoming and worth the stay.The staff was very friendly and helpful during my solo birthday stay. I was even surprised with a birthday dessert and song during dinner. I enjoyed talking to Carlos at the bar as well as Hugo and Ramon. They recently opened so its a few kinks here and there but still worth the stay. I'm thinking about a return visit to see the final touches when they're done building it up.

Kevin J.

Yelp
This hotel is garbage. Nothing is open. The staff is rude. They have no business being open yet while none of the restaurants bars or pools are open. I'm a Marriott loyalist,do not come to this horrible place

Realizer R.

Yelp
One of the best Marriott beach hotels I have stayed in for international travel. The villa was exquisitely good, next to the food and amenities of the property.