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Our Disappointing Stay: A Warning for Future Guests|We recently embarked on what was supposed to be a memorable train ride to Denali, but our experience at the hotel was far from what we envisioned.|Upon arrival, we were greeted by a shuttle driver whose “work van” did little to reassure us about the quality of our stay. Unfortunately, the seat belts in the van were not functional, which added to our concerns.|The situation worsened when we reached our destination, commonly referred to as the “armpit” of Denali. The amenities were lacking; the only food available was from a shop offering microwave meals, but we soon found that credit card transactions were down. To make matters worse, our cabin, which we had booked for four nights, was not equipped with a microwave—an essential convenience we had assumed would be included.|Desperate for a solution, we discovered a food truck which was not yet open, leaving us feeling trapped and hungry. The hotel offered a shuttle service for $35 each way, but the driver was often preoccupied with other tasks, making it unreliable.|Our cabin itself was in disrepair—held together more by paint than stability—and we couldn’t shake the feeling that it was on the verge of collapsing into the nearby river. After a long day, we went to the office seeking assistance, but the staff were defensive. Instead of a full refund, they offered a meager discount, suggesting that we shouldn’t have booked so many nights in the first place—a rather unhelpful response.|Feeling weary and frustrated, we decided to explore our options. After crossing a busy highway, we found a much more inviting hotel for just a few dollars more. This facility had a restaurant, comfortable common areas, games to enjoy, and a complimentary shuttle service to the park, which ran regularly.|In the end, we left the original cabin, returned our keys, and moved to the much nicer location. Although we disputed the charge for the stay that we hardly enjoyed, we still ended up paying over $1,000 for a place we barely utilized.|A Final Word of Advice: If you don’t have your own means of transportation or a preference for subpar accommodations, I strongly advise against staying here.