Der Ritterhof Inn

The location of the hotel was great and they are pet friendly. The reasons they only get two stars are; The bed was very firm and only a full size, the pillows were flat, the water pressure was ridiculously low along with rust coming out of the pipes. They booked a bunch of people right around us even though they were more than half vacancy which wouldn’t have been a big deal if the walls weren’t so thin. Overall the people were nice and it’s a great location but I wouldn’t stay here again.

Excellent customer service. Quiet property. Comfortable rooms. Best free breakfast. GFood was great quality. Best waffles ever. Best for adults. They do note a $250 fine for a noise complaint but that is not a problem for those looking for a peaceful stay.

DO NOT STAY HERE. I try to never post negative reviews but this place was AWFUL. The beds are cheap and uncomfortable, the pillows are hard, the bed sheets and blankets are rough. The walls are paper thin. The shower is confusing to use with terrible water pressure and the hot water lasted 10 minutes before turning cold. The complementary hair conditioner didn’t even work and looks like it has mold. No microwave in the room unless you ask for one, the mini fridge was off which was just great to find out when I actually needed to use it. They don’t do regular housekeeping, it was to be scheduled ahead of time. I paid $200 a night and I’ve had better service from a motel 8 or hotel 6, for what they charge you are definitely not getting your moneys worth. Seriously, I would have been better off sleeping in my car. Overall terrible everything, save your money and stay at a different place.

Around 9:30pm on our 2nd nights stay, the roof of our room started leaking water from the bathtub in the room above. The leak was a steady large stream and was leaking in about a 7ft wide stretch, directly onto our luggage and the rooms TV. We panic grabbed all our towels, the pots from the mini kitchen, and the trash can to catch the water. The front office woman responded quickly and was very apologetic and kind- getting us all new bedding, more towels, etc. Unfortunately they didn’t have any other rooms available for the night. She also reported that this had happened before but they fixed it. The next morning, after a night of dripping and soaked clothes, we checked out and were told to talk to the manager. The manager (Shelly?) was immediately rude and unapologetic, stating, “I’m willing to offer you a discount price”. She tried to charge us $99 plus another $40 for our pets. When we requested the 1 night should be fully comped (and that we were happy to pay full for our first night) she was hesitant and told us she could only reach the owners via email. When we mentioned that we would have to dispute the charge if she couldn’t help us, she was defiant and blatantly rude to us. She then told us “well I guess you’ll have to sit and wait”. We waited about 20 minutes while she “emailed” the owners from the back room. She came back- said nothing- put a piece of paper in front of us stating that the 1 night would be comped (except for our $40 pet fee). WE then apologized for the pain, and she responded with “just sign here”. Essentially we paid them $40 for a night of all of our clothes getting soaked and the roof leaking for about an hour. We were happy to pay the first night but were met with very disappointing customer service from the manager.

Everything was great except that the room did not have a microwave in it. The ice machine was centrally located and worked. The free breakfast was not expansive, but worked fine for us. We had nice mountain views out of both the windows and sliding glass doors. The staff was polite and helpful. We'd stay there again.

Location was decent. It was close enough to town where we could walk everywhere. Unfortunately the rooms themselves were pretty rough. The room had a shared door into another room with a dinky latch style lock. There were no outlets to be found. The beds were another issue. By far the most uncomfortable beds ever. My spouse and I are hurting after 2 nights in those beds. Definitely run down. Friendly staff and clean towels, but not the place for us. You get what you pay for.

The staff were very nice. The room was clean and the bed was very comfortable. Breakfast was good. They were very accommodating. We would stay there again. We were within walking distance to everything. It was better than your normal motels.

I recently stayed at this hotel, and unfortunately, it was an extremely unpleasant experience. The main issue was the paper thin walls. We could hear every single word the neighbors were saying, as if we were sharing a room with them. It was so bad that even a man watching TV at a reasonable volume kept us up all night. The noise from the next room made it nearly impossible to sleep, and we were left extremely exhausted. To make matters worse, the hotel had Christmas lights that were so bright, they shone through the curtains and into our room. This added to the already overwhelming noise issue and kept us awake even longer. When we checked out, we explained the situation to the lady at the front desk. Unfortunately, she offered no apology or any form of compensation for the inconvenience. It felt like our concerns were completely dismissed. Overall, this hotel did not meet even the basic expectations for comfort and a good night's sleep. I would not recommend it to anyone. There are much better options out there that actually prioritize guest comfort. (I have multiple video recordings of the situation)