Ian T.
Yelp
This art hotel is charming, with good sized rooms and great service. One item that stood out was our check-out experience. Normally, breakfast comes with the room. However, we had to leave for the airport 5:30am, so instead of just forfeiting breakfast, they offered (without us asking) to instead do a lunch bag for us and made the effort to have someone have it ready at 5:25am, before their front desk opened (like many European hotels, their lobby isn't 24 hours). Also, we chose a ham and cheese sandwich. However, they didn't give us a ham and cheese. What they gave us each was: a ham and cheese sandwich filling a large baguette, an extra cheese sandwich baguette, 2 apples each, 2 nectarines each and a bottle of water. So they threw in quite a bit more than they had to.
Did I mention they also provided us with two all-day tram passes for each day as part of the room? Also, free WiFi that was actually quite good in reliability and speed (which is not always the case in European hotel wifi).
So, overall, a good experience. It is however necessary to prepare tourists -- particularly Americans -- for a few items:
1. There aren't elevators in one of the two buildings that make up the hotel (it's a historic building), and the stairs are spiral and a bit off-kilter. They do have a bellhop who will transport it up, but after quite a while in Europe we had a lot of bags, and we felt a bit bad about it, particularly as we heard the rather in-shape guy wheezing his way up for two trips. If you stay and have luggage, ask specifically for the building with the elevators.
2. They have a heater in the room, but not air conditioning. As Switzerland is not tropical, this probably isn't usually a problem. Our visit coincided with a bit of a heat wave. However, we did learn it can get a bit toasty during the height of summer even in Basel, so if staying in July or August this might be a consideration. When asked, they did bring up a floor fan to help keep us cool, however.
Overall, I recommend this hotel as it is also near the heart of the city, and convenient to most of the shopping and sights.