Desert Cave Hotel

Whilst our above ground room was very large, it was next door to a permanent residence of the hotel. Their cooking was offensive and we were overwhelmed with the smell of their food. We tried our best to air it out but it was to no avail. M We were also near above the pokies entrance where attendees were smoking so we had that to contend with as well. The hallways to the room were nothing short of disgusting they arent being cleaned at all. Dirt and dust piled up in corners and over skirting boards. Our room cleanliness was average. Mould in shower grout and build up of grime in basin that I could wipe off with my fingers. Weren’t advised on check in that the pool had been shut down. Sign on gate says for maintenance so hopefully that is the case but we were disappointed as we booked somewhere with a pool to get relief from the summer heat! The underground tunnel was a joy to the kids and the customer service at reception welcoming and professional. Didn’t want to stick around for breakfast!

Be ware!! Underground hotel has furry mould all over the walls in the hall way. Managers are aware of the mould and allowing customers to stay there unknowingly breathing in the deadly spores! There was a man renovating the rooms to cover the mould. My wife has severe asthma and had a reaction due to the spores floating around. Management had no sympathy nor would they give me a refund. No service was provided. The smell was a good guide to the furry mould growing all over the walls. The clause in the booking shouldn’t say may be particles rather should say you should be ok with mould growing all over the walls. Serious health and safety risk to all consumers.

We stayed in one of the underground rooms at the Desert Cave Hotel, and overall it was a unique and enjoyable experience — but there were a couple of things that could’ve been better. When we first entered the room, there was an unpleasant smell, and we soon realised the toilet hadn’t been flushed properly and it was not a number one. Not the ideal welcome, but once we addressed it and let the room air out, things improved. The bed was spacious, though not the most comfortable. Being in the underground section is a really cool experience, but one downside is that the doors echo quite loudly — you can hear other guests coming and going, especially at night. Another disappointment was that the pool was out of order during our stay, which was a shame considering how hot Coober Pedy can get. Aside from those hiccups, we did enjoy our stay and loved the novelty of the underground setting. With a bit more attention to detail and noise control, it could be a fantastic experience.

We can not praise this place enough. Great experience in the underground rooms. Spacious, comfy & amazing wifi that worked. Management & housekeeping were lovely and friendly and so helpful. Convenient parking for our van, walking distance for dining too. Great breakfast options as well. This hotel made our stay at Coober Pedy fantastic.. Jules & Jim WA

1 star due to having to deal with people that can’t speak english and due to the fact I booked tha day I tried to cancel without charge under circumstances beyond my control, which was broke down between port Augusta and Coober Pedy driving to Alice spring for last nursing placement to get the degree at the end of the month, so booked here as I was told by the insurance company we would’ve going to Coober Pedy which then turned out to be port Augusta with a cost of 2500$ I had to coverup front with a reimbursement of 1700$ plus Accomodation plus being 2 days late to start my placement only to be refused the refund. Circumstances explained and still nothing except refusal. What kind of Australian especially people that service the outback have no understanding of our cultural way of life!

Very easy checknin, very friendly staff. The room is big , very clean, easy access, can park very close to the room. Highly recommend 👌

Loved our experience staying underground! Clean room, friendly staff. We will be back one day for sure.

Didn't stay here. Came in for drinks. Staff was friendly. No food on an evening. Nice display underground