Desert Cave Hotel

Fake underground rooms and phony reviews.. I only booked here as it specifically said underground, its only styled that way. The room was ducted air-conditioning but not cool enough in the morning, it was hotter in the room than outside. They only serve breakfast at the dining/cafe which was disappointing for a 4star hotel. Reasonably maintained but did find there were people just hanging around that were not patrons and they werent told to move on until they threw rocks at someone and vehicles

*NOT ACTUALLY UNDERGROUND ROOMS* 100% FALSE ADVERTISING My partner and I stayed 25/11/2024 in a supposed 4 star hotel underground room. But it is in fact on ground level, infact the only underground part was a short museum walk(which was good). The room had no aircon to control and at certain parts off the day it was hotter in the room then outside. When we arrived we had to screen shot and send our booking confirmation to them as they had just booked us in a regular room. They only do breakfast, NO DINNER OR LUNCH. Such a massive disappointment, ruined the underground experience for us. I do not recommend this hotel

Checked in and went to dinner as we had been on the bike for 10 and a half hours. Menu seemed to be fairly standard, ordered a steak sandwich and a chicken schnitzel with chips and garden salad. There was a bit of a wait considering there weren't many at all in there eating. When the schnitzel came out, it was sitting on a beetroot puree. No where on the menu did it mention this, nor is it common to find anything under your schnitzel than chips... and that's even frowned upon. We didn't eat here again on our trip. The room was nice, carved out of the hill and you expect a little dust and particles. You can tell though when things have never been wiped down. The mini fridge for instance, clearly had a build up of dirt on the top, behind and along the shelf and also quite a large amount in the compressor area of the fridge. Why this fridge wasn't put inside a built in cupboard is beyond me. The lack of cleanliness continues to the bathroom. Again, I can understand we are in the desert and in an underground room... but that doesn't mean you can leave the space dirty. The floor clearly wasn't even swept. The "king" room was actually 2 single beds pushed together... not really the romantic getaway when it feels like a wall dividing you. All the advertising material shows king mattress and base. There was also no extra blanket I could find and the room was quite cold. I woke up numerous times and had to put on layers. They also harp on about how the electricity is the highest in the country, but will open the doors to the underground rooms and hold them open with a wedge... all day... all while a split system air-conditioner just above the door is set to 27 🤣🤦‍♂️🤷‍♂️ They must've just don't renovations or closed down an area, because the entrances are clearly designed to be used differently. One feels like a pub and pokies, the other a grand entrance that invites you in and has you wondering. There is also problems with the online check in... if you're in any doubt of sending a picture of your drivers license.. DON'T. They only need the number, and they didn't even know where the image of the license we uploaded was stored as they "didn't get it". I hope to spend a lot more time in Coober pedy, not sure that I'd stay here again.

Owner is friendly. Room was underground interesting and comfortable. Very clean. Bathroom needs updating and if shower curtain was lowered a couple of inches water would not go out on the floor. Over all shower hot and clean. Would stay again.

We had a great experience here. We rolled up without a booking after breaking down near Coober Pedy and the friendly staff were so incredibly helpful. The room was clean and spacious, the bar food was great and the underground museum is well worth a look too.

This well located motel provided a great one night stay. The rooms were clean and staff friendly and helpful. Although to cold to swim the pool looked great and well maintained. Would definitely stay again!

I would only stay here for the experance of staying in a room that has been dug out of the ground, apart from that the place is looking very tired! every thin in the room we had looked worn out and grubby dont expect your room to be serviced if your there on a week end, the hotel and restarant part are ok but again lacks maintainence, coffee is good, food ok all in all the place needs some tidying up

Started with rude reception staff (I say "hi, is this reception?" She says "it was last time I looked"). On entering our room it wasn't cleaned (this was at 3.30 and bookin is 2.00). Go back to rude receptionist and told no other room available we just have to wait (she says 15 min but it was 30). Having driven 700km it's too much! Could have offered a drink at the bar...or even an apology!