abdulaziza282
Google
The resort overall was good, but I had higher expectations for certain aspects.||||The boat transfer to the island was old, uncomfortable, and not up to the standards of a luxury resort carrying the name “Anantara.” The car transfer from the port to the hotel was also disappointing as the vehicle had a strong smell of smoke, which was very unpleasant even though the driver did not smoke during the trip.||||The welcome at the hotel was excellent, and the staff were polite, professional, and very helpful. The room was spacious with a nice balcony and a beautiful view. However, the furniture looked outdated, some equipment seemed old and in need of maintenance, and the lighting was not great. My children also complained about the air conditioning being weak, although I personally found it acceptable.||||What frustrated me the most was the policy regarding extra beds. I had booked two rooms for four adults and two children. Upon arrival, I requested an extra bed, but to my surprise, I was asked to pay nearly half the price of the room for just one additional bed. The staff explained that according to hotel policy, children are expected to share the existing beds with adults. This was very unusual to me, as I travel frequently and have never encountered such a policy, not even in three-star hotels.||||On a positive note, the safari tour was enjoyable and memorable, especially thanks to the guide, Jaafar, who was knowledgeable about the island’s history, wildlife, and was very friendly with the children.||||I recommend booking the room with full board (three meals included), because the island has only two restaurants. While the food was good, the prices were extremely high and the options limited.||||In conclusion, the stay was good overall, but I strongly believe the management should reconsider the policy of children sharing beds with adults, and also improve the transportation and room facilities to better reflect the prestigious Anantara brand