Matt E.
Yelp
I spent 4 nights at Design Hotel Jewel, and it was a great experience. I only have two complaints, which I'll just leave at the beginning to get them out of the way:
1) I stayed in the Emerald Room on the first floor, and it's the smallest room I have ever paid money for. And I've been to Tokyo. My bed more resembled a daybed, but it ended up working. I get the impression that this room is an outlier and that the other rooms of the hotel are sized for normal people.
2) It kinda weirds me out that there's no way to lock your door without deadbolting it with a key. No quick exits for anybody, which seems like a fire hazard.
But whatever. This hotel is rad. Let's list those reasons out, too.
1) A damn near perfect location. Just a couple of blocks off of Old Town Square, and near public transit to get the hell out of the tourist-centric chaos. Also plenty of nearby restaurants, services, and corner shops.
2) Though my room was small, it was also impeccably clean and well appointed. The bathroom had nice products and good water pressure. There were easily accessible power outlets.
3) A free high-quality breakfast from the attached Jewel Cafe. I didn't take advantage of this every day, and on the days I didn't, I regretted it.
4) This is the most important: the staff was so friendly and hospitable and I felt incredibly cared for. Each night they brought you a small sweet treat, accompanied by a "Prague bedtime story" about local history. The person front desk always had a genuine small and hello for you, and if you needed any assistance, they were more than happy to help out. Case in point: the day I checked out, I had to leave VERY early. Not only did they set me up with a complimentary towncar to the airport, but they also packed me up a to-go breakfast, since I'd miss their traditional complimentary service hours. I really value customer service, and you can tell that the management at this hotel feels the same.
Again, I feel like I kind of got a raw deal with my specific room, but I would GLADLY stay at this hotel again. You should do the same.