Design Suites Calafate

This place could be amazing but just falls short. Beautifully designed and located well out of town it requires better shuttle services than currently offered, evening is out at 6pm and back at 10pm no other options. Also the 1st hotel we've ever stayed that charges for using the in room coffee machine. Regardless, I would still recommend staying at this hotel. The reception staff are excellent and helpful.

A beautiful hotel in a wonderful location. Views over Lake Argentino are fantastic … ask for a lake view room. The rooms are beautiful and are serviced daily. The buffet breakfast provided a wide range of food. We ate at the restaurant each night and the food was delicious. Highly recommend the empanadas! The staff are very helpful and welcoming.

We love the hotel and especially the view on this big lake is magnificent! We used the Spa and had a wonderful Duo massage . The serve a very nice breakfast buffet with many things to choose from scramble eggs and Bacon and pastry ect. Although the hotel is 5 KM from the City center it is nice and quiet. They have a shuttle service that brings you to the city center on regularly basis ! For us it was a very nice experience. We have been there for 2 nights and spent after that 2 nights in Chaltén and came back for 2 more nights in this hotel.

This hotel has issues with design although it’s called design suites. Especially the bathroom. It has no ventilation, no tissue, toilet paper holder won’t hold a roll of paper (it tilts down when you try to tear some paper), shower faucets are on the opposite side of shower so you have to run back and forth to get the temperature right, sink is too shallow with slow sewage. Beautiful scenery but the back door is for emergency exit only so guests can’t step out to enjoy. Room is large and bed is comfortable. However the power outlets are under the nightstand. My husband had to kneel down to reach them. Breakfasts is very basic and boxed lunch was not worth the money. Service staff are friendly and helpful.

The location is absolutely beautiful and clean with friendly staff. However, when I booked it I thought the shuttle would be more frequent as the hotel is far from the down town. Shuttle only goes twice per day into and out of town so we wasted a lot of time and money on taxis (beware: if you pay by credit card you will get a 20% surcharge that we jokingly called the "American tax." However since you cannot get Argentinean pesos out of ATMs, credit card is really the only viable payment option for us. Uber does not exist.). Although it was beautiful, given the distance from town, I personally would book elsewhere if I were to come back or to recommend to a friend as it was quite inconvenient.

Great Hotel with great stuff!! Little outside of the town so either rent car or taxi is needed to come there. Pool and Gym is there for use. Nice view and bar area. Can recommend to stay there!

We booked this hotel because of the view, and it was breathtaking. The pool was nice and hot, it also presents great views. On the other hand, food was not great, dinner was below expectation and breakfast buffet was not according to a hotel of this level .Gym equipment was old and not properly maintained, seems that they have been thrown in a small room without proper design. Staff was nice and polite. In general it is a beautiful hotel that needs some small improvements.

My husband and I booked a junior suite with a lake view for our honeymoon for two nights and it was the worst experience we've had at a hotel, and truly expected more from a four star hotel. When we checked in we were told we would have to switch rooms the next morning due to construction, without apologies or anything. I will say the breakfast and the views were incredible., but that was just the start of a horrible experience, on our honeymoon no less. |Short version: |1. Loud music/chanting until at least 1 am on a weeknight|2. Cigarette smoke in our bathroom|3. Getting locked out of our room with no reason|4. No compensation given in person for the prior inconveniences or room downgrade||Long version:|Day 1, 2200: Hear cheering/chanting from our room, and told it's due to a group watching the Brazil/Argentina game and it should quiet down after the game ends.|0000: Woken up to singing and chanting. Called the reception.|0030: Called again asking if there was an end time and the employee did not know. I went to the bathroom and it smelled of cigarette smoke and was hazy, immediately called back. |0100: The receptionist comes to our room and confirmed the cigarette smoke in our room and stated it's from the room below us, in a non-smoking hotel... My husband and I move to a smaller room without a view. ||Day 2, 0800: Receptionist apologized and said he would escalate the issue and offered compensation for our dinner.|1700: Return from our day trip, cannot enter our room. Had to wait about 30 minutes for receptionist to reactivate our cards.||Day 3, 0600: While checking out, we notice our receipt reflects no refund for our dinner the 1st night and no change in price difference for our hotel room. Were told a manager would follow up with us because it was too early, but two weeks later we reached out ourselves as no one had contacted us after our trip.